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Black Box KV812A, KV822A manual Customer Support Information

Models: KV822A KV812A

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Customer Support Information:

FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500or fax 724-746-0746.

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.com • E-mail:info@blackbox.com

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Black Box KV812A, KV822A Customer Support Information, Mailing address Black Box Corporation, 1000 Park Dr., Lawrence, PA

Contents

KV812A KV814A KV822A KV824A FEBRUARYWelcome to the ServSwitchTM Family THE SERVSWITCH FAMILYKV812A KV814A KV822A KV824A KV6REMSERVSWITCH USB AND USB PLUS TRADEMARKS USED IN THIS MANUALFCC/IC STATEMENTS RADIO-FREQUENCY INTERFERENCE STATEMENTSFEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA DECLARATION OF CONFORMITY SERVSWITCH USB AND USB PLUSNOM STATEMENT NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENTINSTRUCCIONES DE SEGURIDAD SERVSWITCH USB AND USB PLUS 18. Servicio por personal calificado deberá ser provisto cuandoContents TABLE OF CONTENTSChapter PageContents continued SERVSWITCH USB AND USB PLUS6. Troubleshooting Chapter1. Specifications CHAPTER 1 SpecificationsResolution Operating SystemSERVSWITCH USB AND USB PLUS ConnectorsPower Weight2. Introduction 2.1 Features and BenefitsCHAPTER 2 Introduction SERVSWITCH USB AND USB PLUS The ServSwitch USB Plus adds these exciting features2.2 The Complete Package CHAPTER 2 Introduction2.3 The ServSwitch USB Illustrated SERVSWITCH USB AND USB PLUSFigure 2-1. The front panel of all ServSwitch USB models Figure 2-2. The rear panel of the 2-port ServSwitch USB KV812AFigure 2-4. The rear panel of the 2-port ServSwitch USB Plus KV822A CHAPTER 2 Introduction2.4 Safety Concerns SERVSWITCH USB AND USB PLUS3. Configuration CHAPTER 3 Configuration3.1 Setting the Enumeration Guard Time Positions SERVSWITCH USB AND USB PLUSGuard Time Position3.3 Setting Which Ports to Cycle To and Autoscan Position 3.2 Setting the Autoscan Pause Time PositionCHAPTER 3 Configuration SERVSWITCH USB AND USB PLUS 3.5 Enabling/Disabling Mouse Switching USB Plus Only, PositionOFF down No hotkeys PS/2 keyboardCHAPTER 4 Installation 4. Installation4.1 What Else You’ll Need 4.2 Getting Your PCs Ready and Verifying Your Peripherals SERVSWITCH USB AND USB PLUS4.3 Connecting Your Devices CHAPTER 4 Installation4.3.1 MONITOR 4.3.2 USB PERIPHERALSSERVSWITCH USB AND USB PLUS 4.3.3 PS/2 KEYBOARD AND MOUSE OPTIONAL, USB PLUS ONLYCHAPTER 4 Installation Emulates theApple keyboard’s the key4.3.4 CPUS SERVSWITCH USB AND USB PLUS4.3.5 REMOTE-CONTROL MODULE OPTIONAL, USB PLUS ONLY 4.4 Powering the System CHAPTER 4 Installation5. Operation 5.1 Interpreting the Status Display at Power-UpSERVSWITCH USB AND USB PLUS 5.2 Using the Front-Panel Pushbutton CHAPTER 5 OperationSERVSWITCH USB AND USB PLUS 5.3 Interpreting the Status Display During Normal OperationFigure 5-2. The front-panel status display during regular operation 5.4 Sending Commands from the PS/2 Keyboard Optional, USB Plus Only CHAPTER 5 Operation5.5 Using the PS/2 Mouse Optional, USB Plus Only SERVSWITCH USB AND USB PLUSTo select channel To “tab through” channels5.6 Using the Remote-Control Module Optional, USB Plus Only CHAPTER 5 Operation6. Troubleshooting 6.1 Things To TrySERVSWITCH USB AND USB PLUS The Switch doesn’t accept hotkey commands from my USB keyboardThe Power key on my Mac USB keyboard doesn’t seem to work CHAPTER 6 TroubleshootingMy video quality is poor smearing, fuzziness, rippling, etc 6.3 Shipping and Packaging 6.2 Calling Black BoxSERVSWITCH USB AND USB PLUS Page Page Mailing address Black Box Corporation, 1000 Park Dr., Lawrence, PA Customer Support InformationCopyright 2001. Black Box Corporation. All rights reserved

Customer Support Information:

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

© Copyright 2001. Black Box Corporation. All rights reserved.