User Guide
SWDT203206-203206-05242007-001
Contents
Email messages
101
133
165
195
215
235
BlackBerry basics
Expand a folder
No application opens when I press a Convenience key
Collapse a folder
BlackBerry basics shortcuts
Phone shortcuts
Shortcuts
Message shortcuts
A message
Move around a message list
Typing shortcuts
A message list
Attachment shortcuts
Search shortcuts
Media shortcuts
Browser shortcuts
On a web
Navigate a web
Calendar shortcuts
Map shortcuts
Page
Phone basics
Phone
Switch applications during a call
Dial using numbers or letters
Switch calls
Make a call when the device is locked
Emergency calls
Volume
Speed dial
Voice mail
Change the contact assigned to a speed dial key
Conference calls
Make a conference call
Create a phone number link for a conference call
Disconnect a contact from a conference call
Caller ID
Leave a conference call
Add a caller ID picture for a contact
Delete the caller ID picture for a contact
Call logs
About call logs
View call logs in a message list
Change call log notes
Call waiting
Forward a call log
Delete call log notes
Turn on call waiting
Call forwarding
About call forwarding
Prerequisites Call forwarding
Change a call forwarding phone number
Add a call forwarding phone number
Delete a call forwarding phone number
Click New Number
Call blocking
Change the call blocking password
About call blocking
Prerequisites Call blocking
About fixed dialing
Fixed dialing
Prerequisites Fixed dialing
Turn on fixed dialing
Smart dialing
Set the default country code and area code
Change a contact in your fixed dialing list
Delete a contact from your fixed dialing list
Set options for dialing extensions
TTY support
About TTY support
Prerequisites TTY support
Phone options
Multiple phone numbers
Turn off the prompt that appears before you delete items
Sort phone numbers or contacts on the Phone screen
Click Options or General Options
Click General Options Set the Auto End Calls field to Never
Reset a call timer
Phone troubleshooting
Click Last Call or Total Calls Click Clear Timer
Cannot make or receive calls
Cannot join a call
My phone number appears as Unknown in the phone
Cannot check my voice mail
Email message basics
Email messages
Open a message
Send an email message
Blind carbon copy a contact
Save a draft of a message
Attach a contact to a message
Set the importance level for a message
Delete a message
Forward a message
Delete multiple messages
Mark a message as opened or unopened
File an email message
Email message folders
Add, change, or delete an email message folder
Hide filed email messages
Resend a message
Sent messages
Stop a message from sending
Hide sent messages
Create an email message filter
Email message filters
About email message filters
Email message filter options
Turn on an email message filter
Forward email messages to your device when no filters apply
Change an email message filter
Change the order of email message filters
Stop forwarding email messages to your device
Email message forwarding
Delete an email message filter
Message options
Reset a blocked message counter
Block incoming messages
Check spelling automatically before sending email messages
Add a signature
View an address instead of a display name
Set an out-of-office reply
Click Show Address
Click General Settings
Click Default Services Change the Messaging Cmime field
Message list options
Delete the disclaimer from an email message
Set how long your device stores messages
View more of the subject line for messages
About multiple message lists
Use one message list or multiple message lists
Hide the new or unopened message indicator
Am not receiving messages
Message troubleshooting
Cannot send messages
Some messages no longer appear on my device
Cannot file email messages
Message or attachment is truncated
Some email message folders appear dimmed
Email message filters are not working correctly
Page
PIN message basics
PIN messages
About PIN messages
Find your PIN
Set a high importance level for received PIN messages
Save a message
Sent messages
Message list options
Hide the new or unopened message indicator
Message shortcuts
Am not receiving messages
Page
Page
SMS text message basics
SMS text messages
About SMS text messages
Find your SMS phone number
Click Add Recipient
Add a contact to an SMS text message
Click Remove History
Delete the history from an SMS text message
About cell broadcasting
Cell broadcasting
Prerequisites Cell broadcasting
Turn on cell broadcasting
Rename a cell broadcast channel
Stop receiving messages from a cell broadcast channel
Click Cell Broadcast
Click Set Nickname
View more of the history in SMS text messages
Turn off AutoText for SMS text messages
Store SMS text messages on your SIM card
Request delivery notification for all SMS text messages
Set the Network to Send Over field
Set a wireless network type for sending SMS text messages
About multiple message lists
Message shortcuts
Am not receiving SMS text messages
Cannot send SMS text messages
Cannot turn on cell broadcasting
Page
MMS message basics
MMS messages
Click Attach Picture or Attach Audio
Create a slide show in an MMS message
Record and send a voice note
Click Forward or Forward As
Forward an MMS message
Click Send as MMS
Attach a media file to an MMS message
MMS message attachments
Save a picture from an MMS message
Attach a contact or appointment to an MMS message
Add an appointment to your calendar from an MMS message
Add a contact to your address book from an MMS message
Request delivery or read notification for all MMS messages
Stop receiving MMS messages when roaming
View the size of an MMS message before sending it
Set the Display Message Header On field to 2 lines
Hide the new or unopened message indicator
Block MMS messages
Message shortcuts
Message troubleshooting
Cannot attach a file to an MMS message
Page
Typing basics
Typing
Set the default currency symbol
Cancel a text selection
Highlight a line of text
Highlight text character by character
Typing input methods
Type in Arabic or Russian using SureType technology
Use shortcut keys on the Home screen
About typing in Arabic or Russian
Switch typing input methods
Type in Arabic or Russian using multi-tap
Set the typing input language
About typing in Japanese
Shortcuts for typing in Japanese
Type a symbol in Japanese
Spelling checker
Add a word to the custom dictionary
Change options for checking spelling
Change a word in the custom dictionary
Delete a word from the custom dictionary
Word list
Stop adding items to the custom word list automatically
AutoText
About AutoText
Create an AutoText entry
Undo an AutoText change
Change an AutoText entry
Delete an AutoText entry
Cannot check spelling
Typing troubleshooting
About search
Search
Search for messages
Search criteria
Change a saved search
View a list of saved searches
Delete a saved search
Search for messages by contact or subject
Search Recipient Search Subject
Search for text in a message, attachment, or web
100
Attachment basics
Attachments
View tracked changes in a document
View the table of contents in a document
Document attachments
Spreadsheet attachments
Presentation attachments
Media attachments
VCard contact attachments
Skipped content bar appears in a document
Attachment troubleshooting
Click Add to Address Book or Update Address
Question mark appears on a slide
Reconcile email messages over the wireless network
Prerequisites Wireless email reconciliation
Delete email messages over the wireless network
Synchronization
Synchronize organizer data over the wireless network
Prerequisites Wireless data synchronization
Set the Wireless Synchronization field to Yes
About synchronization conflicts
Manage data synchronization conflicts
Prerequisites Wireless data restoration
About backing up and restoring device data
Delete all device data
Click Purge Deleted Items
Synchronization troubleshooting
111
112
Browser basics
Browser
Move to a section of a long web page quickly
View a thumbnail version of a web
Move through a web page line by line
Refresh a web
Links, pictures, and web page addresses
View a full picture on a web
Forward a web page address
Zoom in to or out from a picture
Rotate a picture
Web page requests
Bookmarks
Add a bookmark folder
Delete a bookmark
File a bookmark
Expand a folder
Rename a bookmark folder
Web feeds
Delete a bookmark folder
About web feeds
Listen to web feed content
View web feed content
Mark a web feed title as opened or unopened
Change a web feed
Delete a web feed
Browser options
Clear a browser cache
Clear browser history
Set the default browser configuration
Set the web content type that the browser accepts
Set the number of times animated graphics repeat
Set the home
Receive a prompt before running a script
Browser security
Receive a prompt before closing the browser
About TLS
TLS options
Manage browser security
Browser push
Add a trusted content server
Wtls options
About browser push
Browser push options
Turn on browser push
No browser is available on my device
Browser troubleshooting
Cannot set up automatic synchronization for bookmarks
130
Add an application
Applications
View properties for an application
Delete a third-party application
Click Database Sizes
Application troubleshooting
Cannot add applications
Receive a media file using Bluetooth technology
Send a media file using Bluetooth technology
Media
Media file management
Ring tones
Rename a ring tone
Delete a ring tone
Move a ring tone
Download a ring tone
View a picture
Pictures
Add a picture folder
Save a picture
Rename a picture or picture folder
Sort pictures
Delete a picture or picture folder
Move a picture
Use a picture as the Home screen background
Download a Home screen background
View pictures as a slide show
Change the number of seconds between slides in a slide show
Click View List
View pictures in a list
Pan a picture
140
Locations
Maps
Map basics
Directions
Zoom in to or out from a map
Tracking
View status information at the top of a map
Clear the map cache
Set the GPS receiver that you use to track your movement
Keep backlighting on when you track your movement
Track your movement
View north at the top of a map
Diagonal lines appear on a map
Maps troubleshooting
146
Contact basics
Contacts
About pauses and waits
Delete a contact
Add a pause or a wait to a phone number
About custom ring tones
About mailing lists
Mailing lists
Create a mailing list
Change a mailing list
Delete a mailing list
View a mailing list
Click View Group
Click Delete Group
About categories
Categories
Create a category for contacts, tasks, or memos
Categorize a contact, task, or memo
Address lookup
About the SIM card phone book
SIM card phone book
Load the SIM card phone book
Add a contact to your SIM card
Change a SIM card contact
Copy contacts from your address book to your SIM card
Delete a SIM card contact
Click Copy All To Address Book
Sort contacts or tasks
Contact list options
Set display options for contacts
Prevent duplicate names in your address book
Contact troubleshooting
Calendar basics
Calendar
Recurrence fields
Schedule a meeting
Meetings
Switch days in Day view
Open an appointment or meeting
Delete an appointment or meeting
Respond to a meeting invitation
View your calendar when responding to a meeting
Change the list of participants for a meeting
Send an email message to all meeting participants
Set the default reminder time for calendar entries
Set the default calendar view
Calendar options
Set the start and end time for days
Set the first day of the week
View tasks in the calendar
Hide free time in Agenda view
Set how long your device stores calendar entries
Cannot schedule appointments that span multiple days
Calendar troubleshooting
Cannot set some fields when scheduling appointments
Task basics
Tasks
Create a task
Change a task
Hide completed tasks
Change the status of a task
Forward a task or memo
Delete a task
167
Task list options
169
170
Memo basics
Memos
Create a memo
Change a memo
Delete a memo
Memo list options
174
About the alarm
Alarm
Turn on the alarm
Silence the alarm
176
Convert a measurement
Calculator
Use the calculator
178
Bluetooth technology basics
Bluetooth technology
Rename a paired Bluetooth enabled device
Bluetooth technology options
Delete a paired Bluetooth enabled device
Share contacts with a paired Bluetooth enabled car kit
Turn off Bluetooth connection notification
Change the pairing name for your BlackBerry device
Restrict outgoing calls
Make your BlackBerry device discoverable
Turn off the prompt that appears when connecting or pairing
Bluetooth technology troubleshooting
Cannot type a passkey on a Bluetooth enabled device
My list of paired Bluetooth enabled devices does not appear
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184
Click Update Time
Date and time troubleshooting
Date and time
Set the date and time
186
Notification basics
Notification profiles
Set the same ring tone for all notification profiles
Delete a notification profile
Prevent notification during calls
Silence your device
LED notification
LED notification
View a list of saved ring tones
Set the LED Coverage Indicator field to On
Turn on wireless coverage notification
Custom notification
About custom notification
Change a notification profile exception
Change the order of notification profile exceptions
Click Add Name
Add Name Change Name Delete Name
My device is vibrating more times than expected
Notification profile troubleshooting
Delete a notification profile exception
193
194
BlackBerry Messenger
Turn on invitation passwords
Contacts
Respond to an invitation
View a contacts information
Turn off invitation forwarding options
Rename a contact
Add a group
Move a contact to a group
Conversations
Rename a group
Delete a group
Add an emoticon
Open a conversation
Send a file to a contact
Ping a contact
Availability
Click My Status
Receive notification when a contact becomes available
Available Unavailable
Click Set Alert
Backlighting
Display and keyboard
Set the display font
Display options
About organizing applications
Add an application folder
Move an application icon
Keyboard options
Hide an application icon
Delete an application folder
Themes
Display troubleshooting
My display changed
206
Language
Set display options for contacts
Language troubleshooting
Some characters do not appear correctly on my device
Set the Use Input Method Shortcut field to No
Find information about wireless coverage indicators
Wireless network coverage
Turn off the connection to the wireless network
Turn on wireless coverage notification
Click Add Network
Set the wireless network connection speed
Change the order of preferred wireless networks
Switch wireless networks manually
Turn off data service
About roaming
Click Select Network
Cannot synchronize a certificate
Wireless network coverage troubleshooting
Cannot connect to a wireless network
Power and battery
214
About the SIM card phone book
SIM card
Load the SIM card phone book
Add a contact to your SIM card
Change a SIM card contact
Copy contacts from your address book to your SIM card
Delete a SIM card contact
Store SMS text messages on your SIM card
Protect your SIM card with a PIN code
About SIM card security
Change the SIM card PIN code
Change the display name for a phone number
Click Edit SIM Phone Number
Security basics
Security
About content protection
Set a limit for device password attempts
Set content protection strength
Encryption
Password keeper
Set criteria for randomly generated passwords
Generate a random password
View a password in the password keeper
Change a password in the password keeper
Change the password keeper password
Delete a password from the password keeper
Copy a password
Prevent password copying
Advanced security
Smart cards
Cannot unlock my device using my smart card
Security troubleshooting
Use a certificate to authenticate your smart card
Click Reset Settings
Reset connection permissions for third-party applications
Third-party application control
About permissions for third-party applications
Interaction permissions for third-party applications
Connection permissions for third-party applications
Data permissions for third-party applications
230
BrickBreaker capsules
BrickBreaker
About BrickBreaker
BrickBreaker scoring
Adjust the volume for BrickBreaker
Play BrickBreaker
Set the paddle speed
Check the high scores on the BrickBreaker web site
Submit a score to the BrickBreaker high score web site
Click Send High Score
Click High Scores
234
About service books
Service books
Accept a service book
Delete a service book
236
BlackBerry basics troubleshooting
Troubleshooting
No application opens when I press a Convenience key
Some features are not available on my device
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242
243
244
245
246
Diagnostic reports
Click Delete or Delete All
Set a default recipient for diagnostic reports
Cannot run or submit a diagnostic report
CAP lock
Abbreviation list
Triple DES
NUM lock
WAP
252
Legal notice
504,773 101,501 506,865
Reference table
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