User Guide
SWDT203206-203206-05242007-001
Contents
Email messages
101
133
165
195
215
235
BlackBerry basics
Collapse a folder
No application opens when I press a Convenience key
Expand a folder
BlackBerry basics shortcuts
Message shortcuts
Shortcuts
Phone shortcuts
A message
Move around a message list
Typing shortcuts
A message list
Search shortcuts
Attachment shortcuts
On a web
Browser shortcuts
Media shortcuts
Navigate a web
Map shortcuts
Calendar shortcuts
Page
Phone
Phone basics
Switch calls
Dial using numbers or letters
Switch applications during a call
Make a call when the device is locked
Volume
Emergency calls
Voice mail
Speed dial
Make a conference call
Conference calls
Change the contact assigned to a speed dial key
Create a phone number link for a conference call
Leave a conference call
Caller ID
Disconnect a contact from a conference call
Add a caller ID picture for a contact
About call logs
Call logs
Delete the caller ID picture for a contact
View call logs in a message list
Forward a call log
Call waiting
Change call log notes
Delete call log notes
About call forwarding
Call forwarding
Turn on call waiting
Prerequisites Call forwarding
Delete a call forwarding phone number
Add a call forwarding phone number
Change a call forwarding phone number
Click New Number
About call blocking
Change the call blocking password
Call blocking
Prerequisites Call blocking
Prerequisites Fixed dialing
Fixed dialing
About fixed dialing
Turn on fixed dialing
Change a contact in your fixed dialing list
Set the default country code and area code
Smart dialing
Delete a contact from your fixed dialing list
About TTY support
TTY support
Set options for dialing extensions
Prerequisites TTY support
Multiple phone numbers
Phone options
Click Options or General Options
Sort phone numbers or contacts on the Phone screen
Turn off the prompt that appears before you delete items
Click General Options Set the Auto End Calls field to Never
Click Last Call or Total Calls Click Clear Timer
Phone troubleshooting
Reset a call timer
Cannot make or receive calls
Cannot join a call
My phone number appears as Unknown in the phone
Cannot check my voice mail
Open a message
Email messages
Email message basics
Send an email message
Attach a contact to a message
Save a draft of a message
Blind carbon copy a contact
Set the importance level for a message
Delete multiple messages
Forward a message
Delete a message
Mark a message as opened or unopened
Add, change, or delete an email message folder
Email message folders
File an email message
Hide filed email messages
Stop a message from sending
Sent messages
Resend a message
Hide sent messages
Create an email message filter
Email message filters
About email message filters
Email message filter options
Change an email message filter
Forward email messages to your device when no filters apply
Turn on an email message filter
Change the order of email message filters
Stop forwarding email messages to your device
Email message forwarding
Delete an email message filter
Block incoming messages
Reset a blocked message counter
Message options
Check spelling automatically before sending email messages
Set an out-of-office reply
View an address instead of a display name
Add a signature
Click Show Address
Message list options
Click Default Services Change the Messaging Cmime field
Click General Settings
Delete the disclaimer from an email message
About multiple message lists
View more of the subject line for messages
Set how long your device stores messages
Use one message list or multiple message lists
Hide the new or unopened message indicator
Am not receiving messages
Message troubleshooting
Cannot send messages
Message or attachment is truncated
Cannot file email messages
Some messages no longer appear on my device
Some email message folders appear dimmed
Email message filters are not working correctly
Page
About PIN messages
PIN messages
PIN message basics
Find your PIN
Set a high importance level for received PIN messages
Save a message
Sent messages
Message list options
Hide the new or unopened message indicator
Message shortcuts
Am not receiving messages
Page
Page
About SMS text messages
SMS text messages
SMS text message basics
Find your SMS phone number
Add a contact to an SMS text message
Click Add Recipient
Delete the history from an SMS text message
Click Remove History
Prerequisites Cell broadcasting
Cell broadcasting
About cell broadcasting
Turn on cell broadcasting
Click Cell Broadcast
Stop receiving messages from a cell broadcast channel
Rename a cell broadcast channel
Click Set Nickname
Store SMS text messages on your SIM card
Turn off AutoText for SMS text messages
View more of the history in SMS text messages
Request delivery notification for all SMS text messages
Set a wireless network type for sending SMS text messages
Set the Network to Send Over field
About multiple message lists
Message shortcuts
Cannot send SMS text messages
Am not receiving SMS text messages
Cannot turn on cell broadcasting
Page
MMS messages
MMS message basics
Click Attach Picture or Attach Audio
Create a slide show in an MMS message
Record and send a voice note
Click Forward or Forward As
Forward an MMS message
Click Send as MMS
MMS message attachments
Attach a media file to an MMS message
Add an appointment to your calendar from an MMS message
Attach a contact or appointment to an MMS message
Save a picture from an MMS message
Add a contact to your address book from an MMS message
View the size of an MMS message before sending it
Stop receiving MMS messages when roaming
Request delivery or read notification for all MMS messages
Set the Display Message Header On field to 2 lines
Hide the new or unopened message indicator
Block MMS messages
Message shortcuts
Message troubleshooting
Cannot attach a file to an MMS message
Page
Typing
Typing basics
Highlight a line of text
Cancel a text selection
Set the default currency symbol
Highlight text character by character
Use shortcut keys on the Home screen
Type in Arabic or Russian using SureType technology
Typing input methods
About typing in Arabic or Russian
Set the typing input language
Type in Arabic or Russian using multi-tap
Switch typing input methods
About typing in Japanese
Shortcuts for typing in Japanese
Type a symbol in Japanese
Spelling checker
Change a word in the custom dictionary
Change options for checking spelling
Add a word to the custom dictionary
Delete a word from the custom dictionary
Word list
About AutoText
AutoText
Stop adding items to the custom word list automatically
Create an AutoText entry
Undo an AutoText change
Change an AutoText entry
Delete an AutoText entry
Typing troubleshooting
Cannot check spelling
Search for messages
Search
About search
Search criteria
Delete a saved search
View a list of saved searches
Change a saved search
Search for messages by contact or subject
Search for text in a message, attachment, or web
Search Recipient Search Subject
100
Attachments
Attachment basics
View tracked changes in a document
View the table of contents in a document
Document attachments
Spreadsheet attachments
Media attachments
Presentation attachments
VCard contact attachments
Click Add to Address Book or Update Address
Attachment troubleshooting
Skipped content bar appears in a document
Question mark appears on a slide
Delete email messages over the wireless network
Prerequisites Wireless email reconciliation
Reconcile email messages over the wireless network
Synchronization
Set the Wireless Synchronization field to Yes
Prerequisites Wireless data synchronization
Synchronize organizer data over the wireless network
About synchronization conflicts
About backing up and restoring device data
Prerequisites Wireless data restoration
Manage data synchronization conflicts
Delete all device data
Synchronization troubleshooting
Click Purge Deleted Items
111
112
Browser
Browser basics
Move through a web page line by line
View a thumbnail version of a web
Move to a section of a long web page quickly
Refresh a web
Links, pictures, and web page addresses
Zoom in to or out from a picture
Forward a web page address
View a full picture on a web
Rotate a picture
Web page requests
Bookmarks
File a bookmark
Delete a bookmark
Add a bookmark folder
Expand a folder
Delete a bookmark folder
Web feeds
Rename a bookmark folder
About web feeds
Mark a web feed title as opened or unopened
View web feed content
Listen to web feed content
Change a web feed
Clear a browser cache
Browser options
Delete a web feed
Clear browser history
Set the number of times animated graphics repeat
Set the web content type that the browser accepts
Set the default browser configuration
Set the home
Receive a prompt before closing the browser
Browser security
Receive a prompt before running a script
About TLS
Manage browser security
TLS options
Wtls options
Add a trusted content server
Browser push
About browser push
Turn on browser push
Browser push options
Browser troubleshooting
No browser is available on my device
Cannot set up automatic synchronization for bookmarks
130
View properties for an application
Applications
Add an application
Delete a third-party application
Click Database Sizes
Application troubleshooting
Cannot add applications
Media
Send a media file using Bluetooth technology
Receive a media file using Bluetooth technology
Media file management
Ring tones
Move a ring tone
Delete a ring tone
Rename a ring tone
Download a ring tone
Add a picture folder
Pictures
View a picture
Save a picture
Delete a picture or picture folder
Sort pictures
Rename a picture or picture folder
Move a picture
View pictures as a slide show
Download a Home screen background
Use a picture as the Home screen background
Change the number of seconds between slides in a slide show
Click View List
View pictures in a list
Pan a picture
140
Maps
Locations
Directions
Map basics
View status information at the top of a map
Tracking
Zoom in to or out from a map
Clear the map cache
Track your movement
Keep backlighting on when you track your movement
Set the GPS receiver that you use to track your movement
View north at the top of a map
Maps troubleshooting
Diagonal lines appear on a map
146
Contacts
Contact basics
Add a pause or a wait to a phone number
Delete a contact
About pauses and waits
About custom ring tones
Create a mailing list
Mailing lists
About mailing lists
Change a mailing list
Click View Group
View a mailing list
Delete a mailing list
Click Delete Group
Create a category for contacts, tasks, or memos
Categories
About categories
Categorize a contact, task, or memo
Address lookup
Load the SIM card phone book
SIM card phone book
About the SIM card phone book
Add a contact to your SIM card
Delete a SIM card contact
Copy contacts from your address book to your SIM card
Change a SIM card contact
Click Copy All To Address Book
Set display options for contacts
Contact list options
Sort contacts or tasks
Prevent duplicate names in your address book
Contact troubleshooting
Calendar
Calendar basics
Schedule a meeting
Recurrence fields
Open an appointment or meeting
Switch days in Day view
Meetings
Delete an appointment or meeting
Change the list of participants for a meeting
View your calendar when responding to a meeting
Respond to a meeting invitation
Send an email message to all meeting participants
Calendar options
Set the default calendar view
Set the default reminder time for calendar entries
Set the start and end time for days
Hide free time in Agenda view
View tasks in the calendar
Set the first day of the week
Set how long your device stores calendar entries
Calendar troubleshooting
Cannot schedule appointments that span multiple days
Cannot set some fields when scheduling appointments
Create a task
Tasks
Task basics
Change a task
Forward a task or memo
Change the status of a task
Hide completed tasks
Delete a task
167
Task list options
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170
Create a memo
Memos
Memo basics
Change a memo
Delete a memo
Memo list options
174
Turn on the alarm
Alarm
About the alarm
Silence the alarm
176
Convert a measurement
Calculator
Use the calculator
178
Bluetooth technology
Bluetooth technology basics
Delete a paired Bluetooth enabled device
Bluetooth technology options
Rename a paired Bluetooth enabled device
Share contacts with a paired Bluetooth enabled car kit
Restrict outgoing calls
Change the pairing name for your BlackBerry device
Turn off Bluetooth connection notification
Make your BlackBerry device discoverable
Cannot type a passkey on a Bluetooth enabled device
Bluetooth technology troubleshooting
Turn off the prompt that appears when connecting or pairing
My list of paired Bluetooth enabled devices does not appear
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184
Date and time
Date and time troubleshooting
Click Update Time
Set the date and time
186
Notification profiles
Notification basics
Prevent notification during calls
Delete a notification profile
Set the same ring tone for all notification profiles
Silence your device
LED notification
LED notification
View a list of saved ring tones
Custom notification
Turn on wireless coverage notification
Set the LED Coverage Indicator field to On
About custom notification
Click Add Name
Change the order of notification profile exceptions
Change a notification profile exception
Add Name Change Name Delete Name
My device is vibrating more times than expected
Notification profile troubleshooting
Delete a notification profile exception
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194
Contacts
Turn on invitation passwords
BlackBerry Messenger
Respond to an invitation
Rename a contact
Turn off invitation forwarding options
View a contacts information
Add a group
Rename a group
Conversations
Move a contact to a group
Delete a group
Send a file to a contact
Open a conversation
Add an emoticon
Ping a contact
Availability
Available Unavailable
Receive notification when a contact becomes available
Click My Status
Click Set Alert
Display and keyboard
Backlighting
About organizing applications
Display options
Set the display font
Add an application folder
Hide an application icon
Keyboard options
Move an application icon
Delete an application folder
Display troubleshooting
Themes
My display changed
206
Language
Some characters do not appear correctly on my device
Language troubleshooting
Set display options for contacts
Set the Use Input Method Shortcut field to No
Turn off the connection to the wireless network
Wireless network coverage
Find information about wireless coverage indicators
Turn on wireless coverage notification
Click Add Network
Set the wireless network connection speed
Change the order of preferred wireless networks
About roaming
Turn off data service
Switch wireless networks manually
Click Select Network
Cannot synchronize a certificate
Wireless network coverage troubleshooting
Cannot connect to a wireless network
Power and battery
214
Load the SIM card phone book
SIM card
About the SIM card phone book
Add a contact to your SIM card
Delete a SIM card contact
Copy contacts from your address book to your SIM card
Change a SIM card contact
Store SMS text messages on your SIM card
Change the SIM card PIN code
About SIM card security
Protect your SIM card with a PIN code
Change the display name for a phone number
Click Edit SIM Phone Number
Security
Security basics
Set content protection strength
Set a limit for device password attempts
About content protection
Encryption
Password keeper
View a password in the password keeper
Generate a random password
Set criteria for randomly generated passwords
Change a password in the password keeper
Copy a password
Delete a password from the password keeper
Change the password keeper password
Prevent password copying
Advanced security
Smart cards
Cannot unlock my device using my smart card
Security troubleshooting
Use a certificate to authenticate your smart card
Third-party application control
Reset connection permissions for third-party applications
Click Reset Settings
About permissions for third-party applications
Connection permissions for third-party applications
Interaction permissions for third-party applications
Data permissions for third-party applications
230
BrickBreaker capsules
BrickBreaker
About BrickBreaker
Play BrickBreaker
Adjust the volume for BrickBreaker
BrickBreaker scoring
Set the paddle speed
Click Send High Score
Submit a score to the BrickBreaker high score web site
Check the high scores on the BrickBreaker web site
Click High Scores
234
Accept a service book
Service books
About service books
Delete a service book
236
No application opens when I press a Convenience key
Troubleshooting
BlackBerry basics troubleshooting
Some features are not available on my device
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246
Diagnostic reports
Click Delete or Delete All
Set a default recipient for diagnostic reports
Cannot run or submit a diagnostic report
Abbreviation list
CAP lock
NUM lock
Triple DES
WAP
252
Legal notice
504,773 101,501 506,865
Reference table
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