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Blackberry 8707 manual Contact troubleshooting

Models: 8707

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View the number of contacts, calendar entries, tasks, or memos stored on your device

1.In the address book, calendar, task list, or memo list, click the trackwheel.

2.Click Options.

The Number of Entries field displays the number of contacts, calendar entries, tasks, or memos that are stored on your device.

Contact troubleshooting

Custom address book field data is not appearing on my computer

You can only synchronize the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.

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Blackberry 8707 manual Contact troubleshooting

Contents

User Guide SWDT203206-203206-05242007-001 Contents Email messages 101 133 165 195 215 235 BlackBerry basics Collapse a folder No application opens when I press a Convenience keyExpand a folder BlackBerry basics shortcutsMessage shortcuts ShortcutsPhone shortcuts A messageMove around a message list Typing shortcutsA message list Search shortcuts Attachment shortcutsOn a web Browser shortcutsMedia shortcuts Navigate a webMap shortcuts Calendar shortcutsPage Phone Phone basicsSwitch calls Dial using numbers or lettersSwitch applications during a call Make a call when the device is lockedVolume Emergency callsVoice mail Speed dialMake a conference call Conference callsChange the contact assigned to a speed dial key Create a phone number link for a conference callLeave a conference call Caller IDDisconnect a contact from a conference call Add a caller ID picture for a contactAbout call logs Call logsDelete the caller ID picture for a contact View call logs in a message listForward a call log Call waitingChange call log notes Delete call log notesAbout call forwarding Call forwardingTurn on call waiting Prerequisites Call forwardingDelete a call forwarding phone number Add a call forwarding phone numberChange a call forwarding phone number Click New NumberAbout call blocking Change the call blocking passwordCall blocking Prerequisites Call blockingPrerequisites Fixed dialing Fixed dialingAbout fixed dialing Turn on fixed dialingChange a contact in your fixed dialing list Set the default country code and area codeSmart dialing Delete a contact from your fixed dialing listAbout TTY support TTY supportSet options for dialing extensions Prerequisites TTY supportMultiple phone numbers Phone optionsClick Options or General Options Sort phone numbers or contacts on the Phone screenTurn off the prompt that appears before you delete items Click General Options Set the Auto End Calls field to NeverClick Last Call or Total Calls Click Clear Timer Phone troubleshootingReset a call timer Cannot make or receive callsCannot join a call My phone number appears as Unknown in the phoneCannot check my voice mail Open a message Email messagesEmail message basics Send an email messageAttach a contact to a message Save a draft of a messageBlind carbon copy a contact Set the importance level for a messageDelete multiple messages Forward a messageDelete a message Mark a message as opened or unopenedAdd, change, or delete an email message folder Email message foldersFile an email message Hide filed email messagesStop a message from sending Sent messagesResend a message Hide sent messagesCreate an email message filter Email message filtersAbout email message filters Email message filter options Change an email message filter Forward email messages to your device when no filters applyTurn on an email message filter Change the order of email message filtersStop forwarding email messages to your device Email message forwardingDelete an email message filter Block incoming messages Reset a blocked message counterMessage options Check spelling automatically before sending email messagesSet an out-of-office reply View an address instead of a display nameAdd a signature Click Show AddressMessage list options Click Default Services Change the Messaging Cmime fieldClick General Settings Delete the disclaimer from an email messageAbout multiple message lists View more of the subject line for messagesSet how long your device stores messages Use one message list or multiple message listsHide the new or unopened message indicator Am not receiving messages Message troubleshootingCannot send messages Message or attachment is truncated Cannot file email messagesSome messages no longer appear on my device Some email message folders appear dimmedEmail message filters are not working correctly Page About PIN messages PIN messagesPIN message basics Find your PINSet a high importance level for received PIN messages Save a message Sent messages Message list options Hide the new or unopened message indicator Message shortcuts Am not receiving messages Page Page About SMS text messages SMS text messagesSMS text message basics Find your SMS phone numberAdd a contact to an SMS text message Click Add RecipientDelete the history from an SMS text message Click Remove HistoryPrerequisites Cell broadcasting Cell broadcastingAbout cell broadcasting Turn on cell broadcastingClick Cell Broadcast Stop receiving messages from a cell broadcast channelRename a cell broadcast channel Click Set NicknameStore SMS text messages on your SIM card Turn off AutoText for SMS text messagesView more of the history in SMS text messages Request delivery notification for all SMS text messagesSet a wireless network type for sending SMS text messages Set the Network to Send Over fieldAbout multiple message lists Message shortcuts Cannot send SMS text messages Am not receiving SMS text messagesCannot turn on cell broadcasting Page MMS messages MMS message basicsClick Attach Picture or Attach Audio Create a slide show in an MMS messageRecord and send a voice note Click Forward or Forward As Forward an MMS messageClick Send as MMS MMS message attachments Attach a media file to an MMS messageAdd an appointment to your calendar from an MMS message Attach a contact or appointment to an MMS messageSave a picture from an MMS message Add a contact to your address book from an MMS messageView the size of an MMS message before sending it Stop receiving MMS messages when roamingRequest delivery or read notification for all MMS messages Set the Display Message Header On field to 2 linesHide the new or unopened message indicator Block MMS messages Message shortcuts Message troubleshooting Cannot attach a file to an MMS message Page Typing Typing basicsHighlight a line of text Cancel a text selectionSet the default currency symbol Highlight text character by characterUse shortcut keys on the Home screen Type in Arabic or Russian using SureType technologyTyping input methods About typing in Arabic or RussianSet the typing input language Type in Arabic or Russian using multi-tapSwitch typing input methods About typing in JapaneseShortcuts for typing in Japanese Type a symbol in JapaneseSpelling checker Change a word in the custom dictionary Change options for checking spellingAdd a word to the custom dictionary Delete a word from the custom dictionaryWord list About AutoText AutoTextStop adding items to the custom word list automatically Create an AutoText entryUndo an AutoText change Change an AutoText entryDelete an AutoText entry Typing troubleshooting Cannot check spellingSearch for messages SearchAbout search Search criteriaDelete a saved search View a list of saved searchesChange a saved search Search for messages by contact or subjectSearch for text in a message, attachment, or web Search Recipient Search Subject100 Attachments Attachment basicsView tracked changes in a document View the table of contents in a documentDocument attachments Spreadsheet attachments Media attachments Presentation attachmentsVCard contact attachments Click Add to Address Book or Update Address Attachment troubleshootingSkipped content bar appears in a document Question mark appears on a slideDelete email messages over the wireless network Prerequisites Wireless email reconciliationReconcile email messages over the wireless network SynchronizationSet the Wireless Synchronization field to Yes Prerequisites Wireless data synchronizationSynchronize organizer data over the wireless network About synchronization conflictsAbout backing up and restoring device data Prerequisites Wireless data restorationManage data synchronization conflicts Delete all device dataSynchronization troubleshooting Click Purge Deleted Items111 112 Browser Browser basicsMove through a web page line by line View a thumbnail version of a webMove to a section of a long web page quickly Refresh a webLinks, pictures, and web page addresses Zoom in to or out from a picture Forward a web page addressView a full picture on a web Rotate a pictureWeb page requests Bookmarks File a bookmark Delete a bookmarkAdd a bookmark folder Expand a folderDelete a bookmark folder Web feedsRename a bookmark folder About web feedsMark a web feed title as opened or unopened View web feed contentListen to web feed content Change a web feedClear a browser cache Browser optionsDelete a web feed Clear browser historySet the number of times animated graphics repeat Set the web content type that the browser acceptsSet the default browser configuration Set the homeReceive a prompt before closing the browser Browser securityReceive a prompt before running a script About TLSManage browser security TLS optionsWtls options Add a trusted content serverBrowser push About browser pushTurn on browser push Browser push optionsBrowser troubleshooting No browser is available on my deviceCannot set up automatic synchronization for bookmarks 130 View properties for an application ApplicationsAdd an application Delete a third-party applicationClick Database Sizes Application troubleshootingCannot add applications Media Send a media file using Bluetooth technologyReceive a media file using Bluetooth technology Media file managementRing tones Move a ring tone Delete a ring toneRename a ring tone Download a ring toneAdd a picture folder PicturesView a picture Save a pictureDelete a picture or picture folder Sort picturesRename a picture or picture folder Move a pictureView pictures as a slide show Download a Home screen backgroundUse a picture as the Home screen background Change the number of seconds between slides in a slide showClick View List View pictures in a listPan a picture 140 Maps LocationsDirections Map basicsView status information at the top of a map TrackingZoom in to or out from a map Clear the map cacheTrack your movement Keep backlighting on when you track your movementSet the GPS receiver that you use to track your movement View north at the top of a mapMaps troubleshooting Diagonal lines appear on a map146 Contacts Contact basicsAdd a pause or a wait to a phone number Delete a contactAbout pauses and waits About custom ring tonesCreate a mailing list Mailing listsAbout mailing lists Change a mailing listClick View Group View a mailing listDelete a mailing list Click Delete GroupCreate a category for contacts, tasks, or memos CategoriesAbout categories Categorize a contact, task, or memoAddress lookup Load the SIM card phone book SIM card phone bookAbout the SIM card phone book Add a contact to your SIM cardDelete a SIM card contact Copy contacts from your address book to your SIM cardChange a SIM card contact Click Copy All To Address BookSet display options for contacts Contact list optionsSort contacts or tasks Prevent duplicate names in your address bookContact troubleshooting Calendar Calendar basicsSchedule a meeting Recurrence fieldsOpen an appointment or meeting Switch days in Day viewMeetings Delete an appointment or meetingChange the list of participants for a meeting View your calendar when responding to a meetingRespond to a meeting invitation Send an email message to all meeting participantsCalendar options Set the default calendar viewSet the default reminder time for calendar entries Set the start and end time for daysHide free time in Agenda view View tasks in the calendarSet the first day of the week Set how long your device stores calendar entriesCalendar troubleshooting Cannot schedule appointments that span multiple daysCannot set some fields when scheduling appointments Create a task TasksTask basics Change a taskForward a task or memo Change the status of a taskHide completed tasks Delete a task167 Task list options 169 170 Create a memo MemosMemo basics Change a memoDelete a memo Memo list options 174 Turn on the alarm AlarmAbout the alarm Silence the alarm176 Convert a measurement CalculatorUse the calculator 178 Bluetooth technology Bluetooth technology basicsDelete a paired Bluetooth enabled device Bluetooth technology optionsRename a paired Bluetooth enabled device Share contacts with a paired Bluetooth enabled car kitRestrict outgoing calls Change the pairing name for your BlackBerry deviceTurn off Bluetooth connection notification Make your BlackBerry device discoverableCannot type a passkey on a Bluetooth enabled device Bluetooth technology troubleshootingTurn off the prompt that appears when connecting or pairing My list of paired Bluetooth enabled devices does not appear183 184 Date and time Date and time troubleshootingClick Update Time Set the date and time186 Notification profiles Notification basicsPrevent notification during calls Delete a notification profileSet the same ring tone for all notification profiles Silence your deviceLED notification LED notificationView a list of saved ring tones Custom notification Turn on wireless coverage notificationSet the LED Coverage Indicator field to On About custom notificationClick Add Name Change the order of notification profile exceptionsChange a notification profile exception Add Name Change Name Delete NameMy device is vibrating more times than expected Notification profile troubleshootingDelete a notification profile exception 193 194 Contacts Turn on invitation passwordsBlackBerry Messenger Respond to an invitationRename a contact Turn off invitation forwarding optionsView a contacts information Add a groupRename a group ConversationsMove a contact to a group Delete a groupSend a file to a contact Open a conversationAdd an emoticon Ping a contactAvailability Available Unavailable Receive notification when a contact becomes availableClick My Status Click Set AlertDisplay and keyboard BacklightingAbout organizing applications Display optionsSet the display font Add an application folderHide an application icon Keyboard optionsMove an application icon Delete an application folderDisplay troubleshooting ThemesMy display changed 206 Language Some characters do not appear correctly on my device Language troubleshootingSet display options for contacts Set the Use Input Method Shortcut field to NoTurn off the connection to the wireless network Wireless network coverageFind information about wireless coverage indicators Turn on wireless coverage notificationClick Add Network Set the wireless network connection speedChange the order of preferred wireless networks About roaming Turn off data serviceSwitch wireless networks manually Click Select NetworkCannot synchronize a certificate Wireless network coverage troubleshootingCannot connect to a wireless network Power and battery 214 Load the SIM card phone book SIM cardAbout the SIM card phone book Add a contact to your SIM cardDelete a SIM card contact Copy contacts from your address book to your SIM cardChange a SIM card contact Store SMS text messages on your SIM cardChange the SIM card PIN code About SIM card securityProtect your SIM card with a PIN code Change the display name for a phone numberClick Edit SIM Phone Number Security Security basicsSet content protection strength Set a limit for device password attemptsAbout content protection EncryptionPassword keeper View a password in the password keeper Generate a random passwordSet criteria for randomly generated passwords Change a password in the password keeperCopy a password Delete a password from the password keeperChange the password keeper password Prevent password copyingAdvanced security Smart cards Cannot unlock my device using my smart card Security troubleshootingUse a certificate to authenticate your smart card Third-party application control Reset connection permissions for third-party applicationsClick Reset Settings About permissions for third-party applicationsConnection permissions for third-party applications Interaction permissions for third-party applicationsData permissions for third-party applications 230 BrickBreaker capsules BrickBreakerAbout BrickBreaker Play BrickBreaker Adjust the volume for BrickBreakerBrickBreaker scoring Set the paddle speedClick Send High Score Submit a score to the BrickBreaker high score web siteCheck the high scores on the BrickBreaker web site Click High Scores234 Accept a service book Service booksAbout service books Delete a service book236 No application opens when I press a Convenience key TroubleshootingBlackBerry basics troubleshooting Some features are not available on my device238 239 240 241 242 243 244 245 246 Diagnostic reports Click Delete or Delete All Set a default recipient for diagnostic reportsCannot run or submit a diagnostic report Abbreviation list CAP lockNUM lock Triple DESWAP 252 Legal notice 504,773 101,501 506,865 Reference table Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten Kuten 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