Blackberry 8707 Notification profile troubleshooting, Delete a notification profile exception

Delete a notification profile exception

1.In the profile list, click Advanced.

2.Click a notification profile exception.

3.Click Delete.

About custom ring tones

You can assign a custom ring tone to a contact without changing other notifications.

Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a new profile exception appears with your notification profiles as "Calls From <contact>". Notification profile exceptions are shared between your contacts and your notification profiles and changes that you make in one application are made in the other application.

Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile.

Assign a ring tone to a contact

1.In the address book, highlight a contact.

2.Click the trackwheel.

3.Click Edit.

4.Click the trackwheel.

5.Click Add Custom Phone Tune.

6.Set a ring tone.

7.Click the trackwheel.

8.Click Save.

Notification profile troubleshooting

My device is vibrating more times than expected

For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification profile. The device vibrates until the caller or the wireless network ends the connection.

I am not receiving notification for incoming calls or messages

Try performing the following actions:

•In the profile list, verify that the Off profile is turned off.

•In a notification profile exception, verify that the Custom Phone Tune field is not set to Mute.

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