User Guide

Phone

Some features are not available on my device

The availability of certain features on your BlackBerry® device might be affected by items such as your device model and wireless service plan.

Depending on your messaging service plan, some features or options might not be available in the message options on the Email Preferences screen.

If your email account uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If your administrator has set an option for you, a red lock indicator appears beside the option field.

For more information about the features that are available on your device, contact your wireless service provider or administrator, or visit www.blackberry.com/go/devices.

Related topics Feature availability, 18

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Blackberry NO_CARRIERCNETBBBOLD9780BLKTMB manual Some features are not available on my device