Feature and Technical Overview

BlackBerry Enterprise Server high availability

High availability in a distributed environment

If you install multiple BlackBerry Enterprise Server components on different computers to create a distributed environment, you can configure the components for high availability. High availability for a distributed component requires that you install two or more instances of the component in your organization's environment. When an instance stops responding, the other instances can take over.

When you install multiple BlackBerry Enterprise Server components in a distributed environment, each BlackBerry Enterprise Server component implements high availablility differently.

Component

High availability type

Description

 

 

 

BlackBerry Administration

load balancing using DNS

When you install two or more BlackBerry Administration

Service

round robin, or a hardware

Service instances, you can create a BlackBerry

 

load balancer

Administration Service pool. You can access the BlackBerry

 

 

Administration Service instances using a single web

 

 

address. The load is distributed across the instances. If a

 

 

BlackBerry Administration Service instance stops

 

 

responding, the pool routes requests to the available

 

 

instances.

 

 

 

BlackBerry Attachment

load-balancing with primary

When you install two or more BlackBerry Attachment

Service

and secondary groups

Service instances, you can create a BlackBerry Attachment

 

 

Service pool for each BlackBerry Enterprise Server

 

 

instance. You can configure a pool with a primary group of

 

 

instances and, optionally, a secondary group of instances.

 

 

The BlackBerry Enterprise Server sends all requests to the

 

 

primary group. If the primary group cannot convert a

 

 

specific file format, the BlackBerry Enterprise Server

 

 

forwards conversion requests for the specific file format to

 

 

the secondary group.

 

 

 

BlackBerry Collaboration

failover with an active

When you install two or more BlackBerry Collaboration

Service

connection to one instance

Service instances, you can create a BlackBerry

 

and standby connections to

Collaboration Service pool for each BlackBerry Enterprise

 

other instances

Server instance. Each BlackBerry Enterprise Server assigns

 

 

one of the connections to the BlackBerry Collaboration

 

 

Service instances as the active connection, and the other

 

 

connections as standby connections. If the BlackBerry

 

 

Collaboration Service that the active connection is assigned

 

 

to stops responding, the BlackBerry Enterprise Server

 

 

 

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Blackberry blackberry enterprise server for microsoft exchange manual High availability in a distributed environment