Feature and Technical Overview

BlackBerry Enterprise Server process flows

Process flow: Sending a file to a contact using the BlackBerry Client for IBM Sametime

1.A user opens a conversation with a contact, clicks Send File on the menu, and selects a file to send to the contact.

2.The BlackBerry Client for IBM Sametime creates an invitation request and sends it to the BlackBerry Collaboration Service.

3.The BlackBerry Collaboration Service checks the size of the file to verify that it does not exceed the maximum file size that you configure on the BlackBerry Enterprise Server, associates the file extension and the conversation ID with the invitation request, and sends the request to the IBM Sametime server.

4.The IBM Sametime server checks the file size to verify that it does not exceed the maximum file size that you configured on the IBM Sametime server (by default, 1 MB), associates the file with the conversation that is open between the sender and recipient, and sends the request to the BlackBerry Collaboration Service.

5.The BlackBerry Collaboration Service converts the request into an instant messaging invitation and sends it to the client on the recipient's BlackBerry device.

6.In the conversation window on the recipient's client, the recipient receives a request to accept or decline the file. The recipient can also select an option to optimize the file for viewing on the BlackBerry device.

The BlackBerry Collaboration Service can optimize files for viewing on the BlackBerry device only if it has access to the BlackBerry Attachment Service in your organization's environment.

7.The recipient accepts the request.

If the recipient selected the optimize option, the file will be downloaded to the memory of the BlackBerry device. If the recipient did not select the optimize option, the client prompts the recipient to save the file to a location in the file system on the BlackBerry device.

8.The recipient's client sends a content request packet to the BlackBerry Collaboration Service.

87

Page 87
Image 87
Blackberry blackberry enterprise server for microsoft exchange manual Feature and Technical Overview