User Guide

Calendar

Troubleshooting: Calendar

I can't schedule appointments that span multiple days

If you use IBM Lotus Notes, you can't schedule appointments that span multiple days.

I can't set some fields when scheduling appointments

If you use IBM Lotus Notes, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private checkbox when you change a recurring appointment or meeting.

Some characters in calendar entries don't appear correctly after synchronization

If you schedule appointments or meetings on your BlackBerry smartphone that contain special characters or accents, your computer might not support these characters.

On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer.

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.

Related information

About synchronization conflicts, 180

Synchronize organizer data over the wireless network, 180

I can't enter a conference call with the Join Now option

The Join Now option might not appear in the meeting notification if the meeting organizer isn't using a BlackBerry smartphone that supports the Join Now feature or if the meeting organizer didn't enter the conference call information

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Blackberry REX41GW manual Troubleshooting Calendar, Cant schedule appointments that span multiple days