Troubleshooting Storage space and media cards

User Guide

Storage space and media cards

View the amount of available storage space on your smartphone

1.On the home screen or in a folder, click the Options icon.

2.Click Device > Storage.

Related information

Tips: Freeing space to optimize your smartphone's performance, 48

View the amount of storage space used by media files

1.On the home screen, click the Media icon.

2.Press the key > Memory Use.

Troubleshooting: Storage space and media cards

My smartphone doesn't recognize my media card

Try the following actions:

•Verify that your media card is inserted in your BlackBerry smartphone correctly. For more information about inserting a media card into your smartphone, see the printed documentation that came with your smartphone.

•In your media card options, verify that media card support is turned on.

•In your media card options, if there's a message to format your media card, disconnect your smartphone from your computer. Format your media card.

CAUTION: Formatting your media card will delete all the files from it.

Related information

Turn on or turn off media card support, 138

Format your media card or built-in media storage, 284

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Blackberry REX41GW Troubleshooting Storage space and media cards, View the amount of storage space used by media files

Contents

User Guide Published 2012-09-18 SWD-20120918140010717 Contents 128 213 244 294 Quick Help Getting started Your smartphone Remove the battery door Insert the SIM card New in BlackBerry Insert the batteryInsert the media card FM Radio Wi-Fi callingVoice enabled search Parental Controls Home screen customization About switching BlackBerry smartphonesBluetooth enhancements Touch-free call answering Important keys Visit the Setup applicationAbout BlackBerry ID Trackpad Escape End/PowerVolume/Mute Send Flashing LED color descriptions Keyboard Icons SetupPower and lock Application icons Applications Instant messagingMedia Files BlackBerry Device Software updatePersonal organizer Social networking and mobile purchasing Games Home screen icons Message inbox icons Battery power level iconsTyping icons Camera icons Phone iconsCalendar icons Video camera Your Home screen Show or hide a home screen panel Add a shortcut to your home screen or Favorites panelShow, hide, or find an application icon Change themes Change where apps that you download appearMove an application icon Set the number of icons that appear on the home screen Add a message that appears when your smartphone is locked Feature availabilityChange what happens when you type on the Home screen Click Display Message on Lock Screen Find more information Wireless networkRegion Popular topics Set up an email addressAdd or change your email signature About downloading apps with the BlackBerry App World Transfer files to and from your smartphone Change your ring tone, notifiers, reminders, or alerts About using your smartphone as a tethered modemCopy contacts from your SIM card to your contact list Press the key Copy All To Contacts Turn on or turn off airplane mode Lock or unlock your smartphone Tips Finding apps Tips Managing indicatorsPopular tips Key Show All Tips Updating your software Tips Doing things quickly Tips Extending battery life Key Mark as Favorite Icon. Click Change Sounds and Alerts Battery Saving Mode when battery power level is lowClick the Options icon Device Software Updates Delete Original Text Key Memory Use Tips Keeping your information safeChange the Image Size or Video Format field Click Security Encryption Click Security PasswordShortcuts Phone Key Phone Ring Tones Shortcuts Typing with the physical keyboard Pictures Shortcuts MediaAudio and video files Camera and video camera Common troubleshooting Cant make or receive calls Im not receiving messages Cant send messages Forget my smartphone password Screen turns off Organizer data isnt synchronizing over the wireless network Email messages arent reconciling over the wireless networkCant pair with a Bluetooth enabled device Media player screen closes Tips and shortcuts Tips Doing things quickly Tips Extending battery life Tips Finding apps Key Memory Use Tips Freeing space to optimize your smartphones performance Tips Keeping your information safe Tips Updating your softwareKey Options Message Display and Actions Tips Managing indicators Shortcuts Phone A message Shortcuts MessagesYour message inbox Move around your message inbox Shortcuts Files and attachmentsA spreadsheet Shortcuts Typing with the physical keyboard A presentation Shortcuts Media Shortcuts Browser On a webpage Shortcuts SearchMove around a webpage Shortcuts Calendar Troubleshooting Shortcuts Cant use a shortcut Phone How to PhonePhone at a glance Phone icons Make a call Phone basicsFind your phone number Answer or end a call Answer a second call Change your ring tone, notifiers, reminders, or alerts Mute a call Dial using numbers or lettersSwitch applications during a call Place a call on hold Emergency calls About using a headsetAbout emergency calls and Emergency Callback Mode Make an emergency call Change the default volume for calls VolumeAdjust the volume Improve sound quality during a call Call waiting, call forwarding, and call blocking Set up speed dial for a contactSpeed dial Change the contact that is assigned to a speed dial key Add, change, or delete a call forwarding number About call forwardingStart or stop forwarding calls Press the key Options Call Forwarding About call blocking Change the call blocking passwordFixed dialing and smart dialing Block or stop blocking calls About smart dialing Turn on fixed dialingAdd, change, or delete a contact in your fixed dialing list Press the key Options FDN Phone List Set options for dialing extensions Set the default country code and area codeConference calls About conference calls Speak privately with a contact during a conference call Make a conference callCreate a phone number link for a conference call Disconnect a contact from a conference call About call logs Call logsLeave a conference call Send a call log View or hide call logs in the Messages application Multiple phone numbersAdd, change, or delete call log notes About multiple phone numbers Phone options Switch the active phone numberTurn on or turn off dialing from the lock screen Turn off the prompt that appears before you delete items Hide or display your phone number when you make callsPress the key Options In-call Settings Change how you answer or end calls with the holster Change how you answer calls with a headset Reset a call timerPress the key Status Last Call or Total Calls Clear Timer About TTY support Set up automatic dialing for voice mail access Set up your voice mailVoice mail Some features arent available on my smartphone Troubleshooting PhoneCheck your voice mail Feature availability Cant block calls Click Device Advanced System Settings SIM CardCant check my voice mail Cant change the number of times that my smartphone rings My headset makes calls instead of my smartphone Cant make calls using a voice commandPress the key Edit SIM Phone Number Perform an action using a voice command Voice commandsHow to Voice commands Change the options for voice prompts Available voice commands Change the language for voice commands Turn off choice lists for voice commands Troubleshooting Voice commandsClick Typing and Language Language User Guide Messages How to Messages applicationMessages at a glance Search for messages View or hide call logs in the Messages application Hide filed and sent messages from the Messages applicationShow or hide messages from the Messages application Press the key Options Message Display and Actions Change how you group email messages Hide the new or unread message indicatorClick Display Message Categorization Turn off the delete message or read message prompt Set how long your smartphone stores messagesChange options for spell check Reconcile email over the wireless network manually Set up an email addressChange options for your personal email account Save a message Compose and send an emailCheck spelling Press the key Options Email Account Management Attach a contact card to a message Blind carbon copy a contactAttach a file to an email Reply to or forward an email or PIN message Viewing and replying to email View saved messagesView an address instead of a display name Delete the original text from a reply message Mark a message as read or unread Change options for Html emailOrganizing your email inbox Delete a message Press the key Options Email Preferences Add, move, rename, or delete an email folder Add, change, or remove a flagFilter email by sender or subject File an email Email filters About email filters Email SetupView filed messages Create an email filter Options for email filters Option Description Turn on an email filter Change, prioritize, or delete an email filter Press the key Options Email Reconciliation Turn on or turn off wireless email reconciliationPress the key Purge Deleted Items Clear the Send Email to Handheld checkbox Stop forwarding email to your smartphoneChange the Delete On field to Mailbox & Handheld Clear the Save Copy In Sent Folder checkbox Apply or remove a Google Mail label Google Mail About Google Mail on your smartphoneAdd or remove a Google Mail star View Google Mail messages with a specific label Archive a Google Mail message or conversation Create or delete a Google Mail labelPreview more of grouped email messages Move archived Google Mail messages to your message inbox Compose and send a text message Text messagesAbout text messages Press the key Compose Text Message Reply to or forward a text message Add an appointment to your calendar from a text message Turn on cell broadcasting Delete the history from a text messageCell broadcasting About cell broadcasting Key Clear Conversation Stop receiving messages from a cell broadcast channel Click Device Advanced System Settings Cell BroadcastingPublic warning systems Rename a cell broadcast channel About PIN messages PIN messagesUnsubscribe from public warning messages Find your PIN Create a link for a PIN Change the display color of PIN messages Open a file or an attachment How to Attachments About files and attachmentsAttachments Save a file or an attachment Set font options for a file or an attachment Send a fileOpen a link in a file or an attachment View properties for a file Contact cards About contact cards Add to Contacts Update ContactSave a contact card from a message Question mark appears on a slide Security options for messagesBlock incoming messages Add a contact to your allowed sender list Reset a blocked message counterPress the Reset Count or Reset All Counts Click Security Firewall About signing and encrypting messages Click Add To Key Store Click Retrieve Certificate or Retrieve PGP Key Attachment indicators in S/MIME and PGP protected messages Encryption status indicators Mime and PGP protected message status Mime and PGP protected message options Click Security S/MIME or PGP Click Device Advanced System Settings Default Services About message classifications Change the size of S/MIME or PGP indicators in messages Press the key Change Security Level Troubleshooting S/MIME and PGP protected messages Cant open an attachment in an encrypted message Troubleshooting Messages application Encrypt a message using IBM Lotus Notes native encryption Some messages no longer appear on my smartphone Related information Feature availability Number of new or unread messages is different than I expect Troubleshooting Email Email messages arent reconciling over the wireless network Some email folders appear dimmed Troubleshooting Text messagesHtml email messages dont appear correctly Email filters arent working correctly Cant turn on cell broadcasting Im not receiving text messagesCant attach a file to a text message Files and attachments How to FilesFile basics Search for a file that is saved on your smartphone Send a file Copy, move, rename, or delete a file Managing files and attachmentsHide a file or folder View a hidden file or folder View the table of contents in a documentView tracked changes in a document Change the size of a column View the content of a cellMove around a spreadsheet Set display options for a spreadsheet Rotate or zoom in to or out from a slide Switch presentation viewsSwitch slides Save a slide Skipped content bar appears in a document Troubleshooting FilesQuestion mark appears on a slide Media file basics How to MediaMedia Play a media file Amplify the volume using the audio boost feature Improve sound quality for media files Turn on or turn off audio and video shortcuts Change the Close Media Player When Inactive fieldTurn on or turn off media card support About transferring and synchronizing files Sort media filesTransfer files to and from your smartphone Receive a media file using Bluetooth technology Supported audio and video file formats and extensions Supported picture file extensions Create a standard or an automatic playlist MusicShuffle or repeat songs Song , Playlist , Album , or All Songs Move or delete a song in a playlist VideosAdd the song that is playing to a playlist Rename or delete a playlist Video camera Keep backlighting on when you play a videoDisplay closed captions in videos Turn on or turn off video lighting Change the video camera scene modeRecord a video Turn on or turn off auto focus Change the location for storing videos that you take CameraReduce blurriness in the videos that you take Camera at a glance Take a picture Change the flash setting for pictures that you takePress the Right Convenience key Geotag pictures that you take Change the camera scene modeChange the size of pictures that you take Turn off digital zoom for the camera Change the review duration of the pictures that you take Change the Warn when pictures remaining drops to fieldReduce blurriness in the pictures that you take Change the location for storing pictures that you take Pictures Zoom, pan, or rotate a picture Change your slide show options Save a picture from a text message or a webpageView pictures as a slide show View pictures in list view or thumbnail view Voice notes FM Radio Add a favorite radio station Turn on or turn off scan modeChange the radio station Play, edit, or delete a favorite radio station Sort favorite radio stations Troubleshooting MediaListen to FM radio on your speakerphone Cant save media files Cant open media files Cant listen to FM radio Flash or video light dims or turns offSome pictures that I take are blurry Im experiencing poor FM radio reception Receive an error message after I rotate a picture My smartphone isnt using the correct ring tone or wallpaper Icons for sound and alert profiles How to Ring tones, sounds, and alertsRing tones, sounds, and alerts About ring tones, sounds, and alerts Add or delete a custom sound profile Add or delete a contact alert Silence your smartphone Click Accessibility Change alarm notification optionsTurn on or turn off event sounds Troubleshooting Ring tones, sounds, and alerts Browser How to BrowserBrowser at a glance Browsing the Internet Browse the Internet Open, close, or switch between tabsBrowser basics Zoom in to or out from a webpage Move back, move forward, or refresh a webpage Search for text in a message, in a file, or on a webpageView your browser history Return to the browser home Play a media file on a webpage Close the browserOpen, play, or download a file from a webpage Send a link or picture from a webpage Browser bookmarksSend a web address, link, or picture About bookmarks for webpages Move a bookmark for a webpage Change or delete a bookmark for a webpageSend a bookmark for a webpage Add, rename, or delete a bookmark folder for webpages Change your browser home page or start Change your default search engineBrowser options Change the font size for text on webpages Set the character encoding for all webpages Web Content section, change the Default text encoding fieldAdd a search engine from a website Stop blocking pop-ups on webpages Turn off cookies in the browser Delete browser historyDelete browsing information Closing Browser on Escape checkbox Turn on geolocation in the browser Browser securityTurn off JavaScript support About TLS Manage browser security Click Security Advanced Security Settings TLSTo Allow Weak Browser push Add a trusted content serverAbout browser push Browser push options Click Device Advanced System Settings Browser PushRSS feeds Turn off browser push Shortcuts Browser Tips BrowserTurn on browser shortcuts Add an RSS feed from the browser 177 Cannot play a song or video on a web Troubleshooting BrowserCant open a new tab No browser is available on my smartphone Synchronizing calendar How to CalendarCalendar About backing up and restoring smartphone data About synchronization conflicts Synchronize organizer data over the wireless networkSelect the Wireless Synchronization checkbox Manage data synchronization conflicts Go to a specific date in the calendar Switch calendar viewsCalendar basics Schedule a meeting or an appointment Switch calendars Set an alarm in the calendarMeetings Respond to a meeting invitation Delete an appointment, meeting, or alarmView your calendar when responding to a meeting Check availability of meeting participants Delegate a meeting invitation Change the list of participants for a meetingForward a meeting invitation Click Invite Attendee, Change Attendee, or Remove Attendee Change options for reminders Calendar optionsChange how the calendar is displayed Change options for multiple calendars Change how long your smartphone stores calendar entries Change the default calendarConference call meetings Show tasks in the calendar Enter a conference call meeting Create a conference call meeting from your smartphoneCreate a conference call meeting from your computer Example Save your conference call information Tips CalendarCalendar shortcuts Press the key Options Conference Calling Cant schedule appointments that span multiple days Troubleshooting CalendarCant set some fields when scheduling appointments Cant enter a conference call with the Join Now option Enter a conference call meeting Contacts How to ContactsContact basics Change or delete a contact Create a custom contact fieldAdd a pause or a wait to a phone number Click Add Pause or Add Wait Save Change or delete a SIM card contactSearch for a contact Key Delete All About categories Add a contact picture for caller IDChange or delete a contact picture Select Picture Categorize a contact, task, or memo Synchronizing contactsCreate a category for contacts, tasks, or memos Synchronize organizer data over the wireless network Create a personal distribution list Personal distribution listsChange or delete a personal distribution list Contact list options Change the default contact listMultiple contact lists About multiple contact lists Sort contacts or tasks Change the display options for contactsView the number of contacts stored on your smartphone Change how contact names appear in Remote Lookup results Troubleshooting Contacts Contact list field data isnt appearing on my computer My contact pictures keep changing Set the date and time How to ClockClock Display a second time zone on the clock Turn on the alarm Change the clock face Set options for bedside clock mode Silence the alarmTurn on bedside clock mode Change timer notification options Use the timerUse the stopwatch Troubleshooting Clock Time on my smartphone isnt correct Send a task or memo Tasks and memosCreate a task or memo Change or delete a task or memo Hide completed tasks Change the status of a taskShow tasks in the calendar Synchronizing tasks and memos Synchronize organizer data over the wireless networkAbout synchronization and reconciliation About synchronization conflicts About backing up and restoring smartphone dataManage data synchronization conflicts Categorize a contact, task, or memo About categoriesCreate a category for contacts, tasks, or memos Turn off the prompt that appears before you delete items Typing icons How to TypingTyping Typing basics Typing input methods Change options for typing input methods Type text using the predictive input methodTurn on or turn off trackpad sounds Change your typing style Custom dictionary Set the trackpad sensitivitySet the cursor speed Add, change, or delete a word in the custom dictionary About word substitution Word substitutionStop adding items automatically to the custom dictionary Undo a word substitution change Change or delete a word substitution entry Spelling checkerTurn off word substitution Change options for checking spelling Click Typing and Language Spell Check Cant check spelling Troubleshooting TypingHave no Advanced Style Options Keyboard How to KeyboardChange the default currency symbol Assign an application to a convenience key No application opens when I press a Convenience key Troubleshooting KeyboardTurn on key tones 223 About typing input languages How to LanguageLanguage Add a language to your smartphone Keys field to Alt-Enter Use a shortcut for switching typing input languagesChange an input or display language Shortcut Keys field to Shift-Space Some characters dont appear correctly on my smartphone Troubleshooting LanguageCant find a display language on my smartphone Use a picture as your smartphone wallpaper How to Screen displayScreen display Set options for backlighting Organizing applications on the Home screen About organizing application icons Add a message that appears when your smartphone is locked Add, rename, or delete a folder on the home screen Themes Turn on flashing LED notification for wireless coverageUse grayscale or reverse contrast for the screen display About themes No application opens when I press a Convenience key Troubleshooting Screen displayMy display changed Applications How to ApplicationsAbout multitasking View properties for an application Require your smartphone password before adding an appClose an app so that it is not running in the background Click Device Application Management View the size of an application database Troubleshooting ApplicationsDelete an application Deleted an app that I want back Error messages BlackBerry Device Software Error message and cause Possible solution 236 Click Install update Related information BlackBerry ID How to BlackBerry IDCreate a BlackBerry ID Change your BlackBerry ID information BlackBerry Device Software How to BlackBerry Device SoftwareUpdate the BlackBerry Device Software About updating the BlackBerry Device Software Click Device Software Updates Key View Result Downgrade Troubleshooting BlackBerry Device Software My smartphone responds slowly or freezes Manage Connections How to Mobile networkMobile network Switch wireless networks manually Turn on or turn off airplane modeRoaming About roaming and international roaming Turn on or turn off data service or set roaming options Click Networks and Connections Mobile Network Change the order of preferred networks Turn on flashing LED notification for wireless coverage Change the connection speed for the wireless networkWireless coverage indicators Troubleshooting Mobile network Cant connect to the mobile network Error messages Data service unavailable Description Wi-Fi technologyPossible solutions How to Wi-Fi technology Safety and Product Information booklet for your smartphone Connect to a Wi-Fi network manually Connect to a Wi-Fi networkConnect to a Wi-Fi network using Wi-Fi Protected Setup Click Wi-Fi Network Click Wi-Fi Network Saved Wi-Fi Networks Turn on or turn off the prompt that appears for hotspots Options for saved Wi-Fi networks Common options WEP options WPA/WPA2 Personal options WPA/WPA2 Enterprise options Change your Wi-Fi calling preferences Install a root certificate on your smartphoneWi-Fi calling About Wi-Fi calling Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report About using Wi-Fi with VPN and software tokens Connection permissions for third-party applications Troubleshooting Wi-Fi technology Cant connect to a Wi-Fi network My smartphone drops calls made using Wi-Fi calling About Bluetooth Bluetooth technologyHow to Bluetooth technology Turn on or turn off Bluetooth technology Switch to a paired Bluetooth enabled device during a call Click Networks and Connections Bluetooth Connections Press the key Send Contact Card Send Using Bluetooth Share contacts with a paired Bluetooth enabled car kitSend contact cards using Bluetooth technology Send a file Bluetooth profiles Rename or delete a paired Bluetooth enabled deviceBluetooth technology options Make your smartphone discoverable Turn off a Bluetooth profile Remote Control Change the Contacts Transfer field Transfer field to All Related information Turn off the prompt that appears when connecting or pairing Change the pairing name for your BlackBerry smartphoneTurn off or turn on the Bluetooth connection notification Restrict outgoing calls Turn off automatic reconnection to Bluetooth enabled devices Clear the Connect on Power Up checkbox My list of paired Bluetooth devices doesnt appear Troubleshooting Bluetooth technologyCant type a passkey on a Bluetooth enabled device Lose my connection with a Bluetooth enabled car kit Cannot find files sent to me over a Bluetooth connectionCant send or receive files Cant share contacts with a paired Bluetooth enabled device Media server How to Media serverShare media files using the media server About the media server Click Preferences Click Access ControlChange the display name of the media server Click Preferences Edit About the Smart Accessories application Smart accessoriesSet up a new dock Change a dock profile Click Device Smart AccessoriesDelete a saved dock profile Power and battery How to Power and battery 276 Turn off your smartphone Set your smartphone to turn on and turn off automaticallyClick Device Auto On/Off About battery saving mode Reset your smartphoneCheck the battery power level Turn on or turn off battery saving mode Turn on or turn off Application Resource Monitor Troubleshooting Power and batteryMy battery life is shorter than I expected Click Device Application Resource Monitor Storage space and media cards How to Storage space and media cardsRemove the battery door About media cards Insert the SIM card Click Device Storage Press the key Enable USB Mass Storage Turn on or turn off USB mass storage modeTurn on or turn off media card support Back up smartphone data to your media card Restore smartphone data from your media cardClick Continue Format your media card or built-in media storage About compression About file encryption Turn on encryption My smartphone doesnt recognize my media card Troubleshooting Storage space and media cardsView the amount of storage space used by media files Click Device Storage Related information Application storage on my smartphone is low Search How to SearchSearch for an item using voice enabled search Search for an item Change search options Change the language for voice enabled searchClick Device Search Message search criteria Field Description View, change, or delete a saved search Do more with your message search resultsSearch for text in a message, in a file, or on a webpage Dont get any voice enabled search results Troubleshooting SearchSearch for a contact 293 Security How to SecuritySecurity basics Set or change your smartphone password Restoring your data Lock or unlock your smartphone Set a limit for smartphone password attemptsBefore you begin About Parental Controls Parental ControlsTurn on Parental Controls Change Parental Controls Turn off Parental Controls Change the Password Keeper password Password KeeperAbout the Password Keeper Set a limit for password attempts in the Password Keeper Hide or show passwords in the Password Keeper Copy a passwordPrevent password copying Generate a random password About encrypting data and files on your smartphone EncryptionTurn on encryption Click Security Security Status Information Set encryption strengthGenerate an encryption key Click Regenerate Encryption Key SIM card Memory cleaningAbout memory cleaning Protect your SIM card with a PIN code Create a shortcut for the memory cleaning application Turn on memory cleaningClick Security Advanced Security Settings Memory Cleaning About PGP keys Certificates and PGP keysAbout certificates and certificate enrollment About the trust status of certificates and PGP keys Click Add To Key Store Related information Download a certificate from a certification authorityDownload a personal PGP key from the PGP Universal Server Click Security PGP View details for a certificate or PGP key Import certificates or PGP keys from a media cardSend or delete a certificate or PGP key View one type of certificate or PGP key Click Security Advanced Security Settings Certificates View the certificate chain for a certificate Change the trust status of a certificate or PGP key Status indicators for certification authority profilesPress the key Fetch Status or Fetch Chain Status Certificate revocation reasons Revoke a certificate or PGP keyPGP key revocation reasons Add an email address to a certificate Press the key Associate Addresses Add or delete a certificate server Certificate serversClear the PGP data cache Click Security PGP Press the key Clear Universal Cache Connection options for Ocsp and CRL servers Connection options for LDAP-enabled serversChange connection information for a certificate server Send connection information for a certificate server About the key store Change the key store passwordKey store Press the key Email Server or PIN Server Turn off automatic backup and restore of key store data Change when your smartphone deletes the key store passwordClick Security Advanced Security Settings Key Stores Smart cards About using a smart card with your smartphoneClear the Allow Key Store Backup/Restore checkbox Change the refresh rate for certificate revocation lists Import a certificate from a smart card Turn on two-factor authenticationSelect the Lock On Card Removal checkbox Prerequisites Using authentication certificates About smart password entryTurn off smart password entry Clear the Smart Password Entry checkbox Use a certificate to authenticate your smart card Store the passphrase for your smart card on your smartphone Verify security software manually VPN settingsView IT policy rules that are set for your smartphone About VPN profiles Set permissions for a third-party application Reset connection permissions for third-party applicationsThird-party application control Permissions Click Device Advanced System Settings TCP IP Turn on safe modePress the key Apply Defaults to All Turn off a prompt for a third-party application connection Interaction permissions for third-party applications Application Management Troubleshooting Security Data permissions for third-party applications Cant unlock my smartphone using my smart card Forgot the PIN for Parental Controls Accept, delete, or restore a service book Service books and diagnostic reportsRun, view, send, or delete a diagnostic report Click Device Advanced System Settings Service Book Set a default recipient for diagnostic reports Cant run or submit a diagnostic report Run, view, send, or delete a diagnostic report Turn on or turn off wireless email reconciliation How to SynchronizationReconcile email over the wireless network manually Synchronization Manage email reconciliation conflicts About backing up and restoring smartphone data Troubleshooting Synchronization 334 Screen accessibility options Accessibility optionsHow to Accessibility Change the display font BlackBerry Screen Reader About the BlackBerry Screen Reader Change the settings for the BlackBerry Screen ReaderBlackBerry Screen Reader settings Speech settings Turn on or turn off the BlackBerry Screen Reader Other settings Information settingsCharacters or None Set the trackpad sensitivity Adjusting the display of home screen iconsTurn on or turn off Key Describer mode Shortcuts BlackBerry Screen Reader Control the information read back Change the speech options Tips BlackBerry Screen Reader Audio and phone accessibility optionsChange the application options Turn on or turn off event sounds Add or delete a contact alert TTY support Voice dialing Perform an action using a voice command Available voice commands Typing accessibility options Click Typing and Input Word Substitution 344 Use the calculator CalculatorConvert a measurement Glossary Tap Root certificateTouch Legal notice 349 User Guide 351 User Guide

Blackberry REX41GW manual Troubleshooting Storage space and media cards

Models: REX41GW

User Guide

2.Click Device > Storage.

Related information

View the amount of storage space used by media files

Troubleshooting: Storage space and media cards

My smartphone doesn't recognize my media card

Related information