Manuals / Blackberry / Cell Phone / Cell Phone

Blackberry REX41GW manual 213

Models: REX41GW

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Troubleshooting: Clock	206
Tasks and memos	207
Create a task or memo	207
Send a task or memo	207
Change or delete a task or memo	207
Change the status of a task	208
Hide completed tasks	208
Show tasks in the calendar	208
Synchronizing tasks and memos	209
About categories	211
Categorize a contact, task, or memo	211
Create a category for contacts, tasks, or memos	211
Turn off the prompt that appears before you delete items	212
Typing	213
How to: Typing	213
Troubleshooting: Typing	220
Keyboard	221
How to: Keyboard	221
Language	224
How to: Language	224
Troubleshooting: Language	226
Screen display	227
How to: Screen display	227
Troubleshooting: Screen display	231
Applications	232
How to: Applications	232
Troubleshooting: Applications	234
BlackBerry ID	238

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Contents

User Guide Published 2012-09-18 SWD-20120918140010717 Contents 128 213 244 294 Getting started Your smartphone Quick HelpRemove the battery door Insert the SIM card Insert the media card Insert the batteryNew in BlackBerry Voice enabled search Wi-Fi callingFM Radio Parental ControlsBluetooth enhancements About switching BlackBerry smartphonesHome screen customization Touch-free call answeringAbout BlackBerry ID Visit the Setup applicationImportant keys TrackpadVolume/Mute End/PowerEscape SendKeyboard Flashing LED color descriptionsPower and lock SetupIcons Application iconsMedia Instant messagingApplications Personal organizer BlackBerry Device Software updateFiles Social networking and mobile purchasingHome screen icons GamesTyping icons Battery power level iconsMessage inbox icons Calendar icons Phone iconsCamera icons Video cameraYour Home screen Show, hide, or find an application icon Add a shortcut to your home screen or Favorites panelShow or hide a home screen panel Move an application icon Change where apps that you download appearChange themes Set the number of icons that appear on the home screenChange what happens when you type on the Home screen Feature availabilityAdd a message that appears when your smartphone is locked Click Display Message on Lock ScreenRegion Wireless networkFind more information Add or change your email signature Set up an email addressPopular topics Transfer files to and from your smartphone About downloading apps with the BlackBerry App WorldCopy contacts from your SIM card to your contact list About using your smartphone as a tethered modemChange your ring tone, notifiers, reminders, or alerts Press the key Copy All To ContactsLock or unlock your smartphone Turn on or turn off airplane modePopular tips Tips Managing indicatorsTips Finding apps Key Show AllTips Doing things quickly Tips Updating your softwareKey Mark as Favorite Tips Extending battery lifeClick the Options icon Device Software Updates Battery Saving Mode when battery power level is lowIcon. Click Change Sounds and Alerts Delete Original TextChange the Image Size or Video Format field Tips Keeping your information safeKey Memory Use Shortcuts Phone Click Security PasswordClick Security Encryption Key Phone Ring TonesShortcuts Typing with the physical keyboard Audio and video files Shortcuts MediaPictures Camera and video cameraCant make or receive calls Common troubleshootingCant send messages Im not receiving messagesScreen turns off Forget my smartphone passwordCant pair with a Bluetooth enabled device Email messages arent reconciling over the wireless networkOrganizer data isnt synchronizing over the wireless network Media player screen closes Tips Doing things quickly Tips and shortcutsTips Extending battery life Tips Finding apps Key Memory Use Tips Freeing space to optimize your smartphones performance Key Options Message Display and Actions Tips Updating your softwareTips Keeping your information safe Tips Managing indicators Shortcuts Phone Your message inbox Shortcuts MessagesA message A spreadsheet Shortcuts Files and attachmentsMove around your message inbox A presentation Shortcuts Typing with the physical keyboardShortcuts Media Shortcuts Browser Move around a webpage Shortcuts SearchOn a webpage Shortcuts Calendar Cant use a shortcut Troubleshooting ShortcutsPhone at a glance Phone icons How to PhonePhone Find your phone number Phone basicsMake a call Answer or end a callChange your ring tone, notifiers, reminders, or alerts Answer a second callSwitch applications during a call Dial using numbers or lettersMute a call Place a call on holdAbout emergency calls and Emergency Callback Mode About using a headsetEmergency calls Make an emergency callAdjust the volume VolumeChange the default volume for calls Improve sound quality during a callSpeed dial Set up speed dial for a contactCall waiting, call forwarding, and call blocking Change the contact that is assigned to a speed dial keyStart or stop forwarding calls About call forwardingAdd, change, or delete a call forwarding number Press the key Options Call ForwardingFixed dialing and smart dialing Change the call blocking passwordAbout call blocking Block or stop blocking callsAdd, change, or delete a contact in your fixed dialing list Turn on fixed dialingAbout smart dialing Press the key Options FDN Phone ListConference calls Set the default country code and area codeSet options for dialing extensions About conference callsCreate a phone number link for a conference call Make a conference callSpeak privately with a contact during a conference call Disconnect a contact from a conference callLeave a conference call Call logsAbout call logs Send a call logAdd, change, or delete call log notes Multiple phone numbersView or hide call logs in the Messages application About multiple phone numbersTurn on or turn off dialing from the lock screen Switch the active phone numberPhone options Press the key Options In-call Settings Hide or display your phone number when you make callsTurn off the prompt that appears before you delete items Change how you answer or end calls with the holsterPress the key Status Last Call or Total Calls Clear Timer Reset a call timerChange how you answer calls with a headset About TTY supportVoice mail Set up your voice mailSet up automatic dialing for voice mail access Check your voice mail Troubleshooting PhoneSome features arent available on my smartphone Feature availability Cant check my voice mail Click Device Advanced System Settings SIM CardCant block calls Cant change the number of times that my smartphone ringsPress the key Edit SIM Phone Number Cant make calls using a voice commandMy headset makes calls instead of my smartphone How to Voice commands Voice commandsPerform an action using a voice command Change the options for voice promptsChange the language for voice commands Available voice commandsClick Typing and Language Language Troubleshooting Voice commandsTurn off choice lists for voice commands User Guide Messages at a glance Search for messages How to Messages applicationMessages Show or hide messages from the Messages application Hide filed and sent messages from the Messages applicationView or hide call logs in the Messages application Press the key Options Message Display and ActionsClick Display Message Categorization Hide the new or unread message indicatorChange how you group email messages Change options for spell check Set how long your smartphone stores messagesTurn off the delete message or read message prompt Change options for your personal email account Set up an email addressReconcile email over the wireless network manually Check spelling Compose and send an emailSave a message Press the key Options Email Account ManagementAttach a file to an email Blind carbon copy a contactAttach a contact card to a message View an address instead of a display name Viewing and replying to email View saved messagesReply to or forward an email or PIN message Delete the original text from a reply messageOrganizing your email inbox Delete a message Change options for Html emailMark a message as read or unread Press the key Options Email PreferencesFilter email by sender or subject Add, change, or remove a flagAdd, move, rename, or delete an email folder File an emailView filed messages Email SetupEmail filters About email filters Create an email filterOption Description Options for email filtersChange, prioritize, or delete an email filter Turn on an email filterPress the key Purge Deleted Items Turn on or turn off wireless email reconciliationPress the key Options Email Reconciliation Change the Delete On field to Mailbox & Handheld Stop forwarding email to your smartphoneClear the Send Email to Handheld checkbox Clear the Save Copy In Sent Folder checkboxAdd or remove a Google Mail star Google Mail About Google Mail on your smartphoneApply or remove a Google Mail label View Google Mail messages with a specific labelPreview more of grouped email messages Create or delete a Google Mail labelArchive a Google Mail message or conversation Move archived Google Mail messages to your message inboxAbout text messages Text messagesCompose and send a text message Press the key Compose Text MessageAdd an appointment to your calendar from a text message Reply to or forward a text messageCell broadcasting About cell broadcasting Delete the history from a text messageTurn on cell broadcasting Key Clear ConversationPublic warning systems Click Device Advanced System Settings Cell BroadcastingStop receiving messages from a cell broadcast channel Rename a cell broadcast channelUnsubscribe from public warning messages PIN messagesAbout PIN messages Find your PINChange the display color of PIN messages Create a link for a PINAttachments How to Attachments About files and attachmentsOpen a file or an attachment Save a file or an attachmentOpen a link in a file or an attachment Send a fileSet font options for a file or an attachment View properties for a fileSave a contact card from a message Add to Contacts Update ContactContact cards About contact cards Block incoming messages Security options for messagesQuestion mark appears on a slide Press the Reset Count or Reset All Counts Reset a blocked message counterAdd a contact to your allowed sender list Click Security FirewallAbout signing and encrypting messages Click Retrieve Certificate or Retrieve PGP Key Click Add To Key StoreAttachment indicators in S/MIME and PGP protected messages Mime and PGP protected message status Encryption status indicatorsClick Security S/MIME or PGP Mime and PGP protected message optionsAbout message classifications Click Device Advanced System Settings Default ServicesPress the key Change Security Level Change the size of S/MIME or PGP indicators in messagesCant open an attachment in an encrypted message Troubleshooting S/MIME and PGP protected messagesEncrypt a message using IBM Lotus Notes native encryption Troubleshooting Messages applicationSome messages no longer appear on my smartphone Number of new or unread messages is different than I expect Related information Feature availabilityEmail messages arent reconciling over the wireless network Troubleshooting EmailHtml email messages dont appear correctly Troubleshooting Text messagesSome email folders appear dimmed Email filters arent working correctlyCant attach a file to a text message Im not receiving text messagesCant turn on cell broadcasting File basics How to FilesFiles and attachments Search for a file that is saved on your smartphone Send a file Hide a file or folder Managing files and attachmentsCopy, move, rename, or delete a file View tracked changes in a document View the table of contents in a documentView a hidden file or folder Move around a spreadsheet View the content of a cellChange the size of a column Set display options for a spreadsheetSwitch slides Switch presentation viewsRotate or zoom in to or out from a slide Save a slideQuestion mark appears on a slide Troubleshooting FilesSkipped content bar appears in a document Media How to MediaMedia file basics Play a media fileImprove sound quality for media files Amplify the volume using the audio boost featureTurn on or turn off media card support Change the Close Media Player When Inactive fieldTurn on or turn off audio and video shortcuts Transfer files to and from your smartphone Sort media filesAbout transferring and synchronizing files Supported audio and video file formats and extensions Receive a media file using Bluetooth technologySupported picture file extensions Shuffle or repeat songs MusicCreate a standard or an automatic playlist Song , Playlist , Album , or All SongsAdd the song that is playing to a playlist VideosMove or delete a song in a playlist Rename or delete a playlistDisplay closed captions in videos Keep backlighting on when you play a videoVideo camera Record a video Change the video camera scene modeTurn on or turn off video lighting Turn on or turn off auto focusReduce blurriness in the videos that you take CameraChange the location for storing videos that you take Camera at a glancePress the Right Convenience key Change the flash setting for pictures that you takeTake a picture Change the size of pictures that you take Change the camera scene modeGeotag pictures that you take Turn off digital zoom for the cameraReduce blurriness in the pictures that you take Change the Warn when pictures remaining drops to fieldChange the review duration of the pictures that you take Change the location for storing pictures that you takeZoom, pan, or rotate a picture PicturesView pictures as a slide show Save a picture from a text message or a webpageChange your slide show options View pictures in list view or thumbnail viewFM Radio Voice notesChange the radio station Turn on or turn off scan modeAdd a favorite radio station Play, edit, or delete a favorite radio stationListen to FM radio on your speakerphone Troubleshooting MediaSort favorite radio stations Cant open media files Cant save media filesSome pictures that I take are blurry Flash or video light dims or turns offCant listen to FM radio Im experiencing poor FM radio receptionMy smartphone isnt using the correct ring tone or wallpaper Receive an error message after I rotate a pictureRing tones, sounds, and alerts How to Ring tones, sounds, and alertsIcons for sound and alert profiles About ring tones, sounds, and alertsAdd or delete a custom sound profile Silence your smartphone Add or delete a contact alertTurn on or turn off event sounds Change alarm notification optionsClick Accessibility Troubleshooting Ring tones, sounds, and alerts Browser at a glance How to BrowserBrowser Browser basics Open, close, or switch between tabsBrowsing the Internet Browse the Internet Zoom in to or out from a webpageView your browser history Search for text in a message, in a file, or on a webpageMove back, move forward, or refresh a webpage Return to the browser homeOpen, play, or download a file from a webpage Close the browserPlay a media file on a webpage Send a web address, link, or picture Browser bookmarksSend a link or picture from a webpage About bookmarks for webpagesSend a bookmark for a webpage Change or delete a bookmark for a webpageMove a bookmark for a webpage Add, rename, or delete a bookmark folder for webpagesBrowser options Change your default search engineChange your browser home page or start Change the font size for text on webpagesAdd a search engine from a website Web Content section, change the Default text encoding fieldSet the character encoding for all webpages Stop blocking pop-ups on webpagesDelete browsing information Delete browser historyTurn off cookies in the browser Closing Browser on Escape checkboxTurn off JavaScript support Browser securityTurn on geolocation in the browser About TLSTo Allow Weak Click Security Advanced Security Settings TLSManage browser security About browser push Add a trusted content serverBrowser push RSS feeds Click Device Advanced System Settings Browser PushBrowser push options Turn off browser pushTurn on browser shortcuts Tips BrowserShortcuts Browser Add an RSS feed from the browser177 Cant open a new tab Troubleshooting BrowserCannot play a song or video on a web No browser is available on my smartphoneCalendar How to CalendarSynchronizing calendar About backing up and restoring smartphone dataSelect the Wireless Synchronization checkbox Synchronize organizer data over the wireless networkAbout synchronization conflicts Manage data synchronization conflictsCalendar basics Switch calendar viewsGo to a specific date in the calendar Schedule a meeting or an appointmentMeetings Set an alarm in the calendarSwitch calendars View your calendar when responding to a meeting Delete an appointment, meeting, or alarmRespond to a meeting invitation Check availability of meeting participantsForward a meeting invitation Change the list of participants for a meetingDelegate a meeting invitation Click Invite Attendee, Change Attendee, or Remove AttendeeChange how the calendar is displayed Calendar optionsChange options for reminders Change options for multiple calendarsConference call meetings Change the default calendarChange how long your smartphone stores calendar entries Show tasks in the calendarCreate a conference call meeting from your computer Create a conference call meeting from your smartphoneEnter a conference call meeting ExampleCalendar shortcuts Tips CalendarSave your conference call information Press the key Options Conference CallingCant set some fields when scheduling appointments Troubleshooting CalendarCant schedule appointments that span multiple days Cant enter a conference call with the Join Now optionEnter a conference call meeting Contact basics How to ContactsContacts Add a pause or a wait to a phone number Create a custom contact fieldChange or delete a contact Click Add Pause or Add WaitSearch for a contact Change or delete a SIM card contactSave Key Delete AllChange or delete a contact picture Add a contact picture for caller IDAbout categories Select PictureCreate a category for contacts, tasks, or memos Synchronizing contactsCategorize a contact, task, or memo Synchronize organizer data over the wireless network Change or delete a personal distribution list Personal distribution listsCreate a personal distribution list Multiple contact lists Change the default contact listContact list options About multiple contact listsView the number of contacts stored on your smartphone Change the display options for contactsSort contacts or tasks Change how contact names appear in Remote Lookup resultsContact list field data isnt appearing on my computer Troubleshooting ContactsMy contact pictures keep changing Clock How to ClockSet the date and time Display a second time zone on the clockChange the clock face Turn on the alarmTurn on bedside clock mode Silence the alarmSet options for bedside clock mode Use the stopwatch Use the timerChange timer notification options Time on my smartphone isnt correct Troubleshooting ClockCreate a task or memo Tasks and memosSend a task or memo Change or delete a task or memoShow tasks in the calendar Change the status of a taskHide completed tasks About synchronization and reconciliation Synchronize organizer data over the wireless networkSynchronizing tasks and memos Manage data synchronization conflicts About backing up and restoring smartphone dataAbout synchronization conflicts Create a category for contacts, tasks, or memos About categoriesCategorize a contact, task, or memo Turn off the prompt that appears before you delete items Typing How to TypingTyping icons Typing basicsTyping input methods Turn on or turn off trackpad sounds Type text using the predictive input methodChange options for typing input methods Change your typing styleSet the cursor speed Set the trackpad sensitivityCustom dictionary Add, change, or delete a word in the custom dictionaryStop adding items automatically to the custom dictionary Word substitutionAbout word substitution Undo a word substitution changeTurn off word substitution Spelling checkerChange or delete a word substitution entry Click Typing and Language Spell Check Change options for checking spellingHave no Advanced Style Options Troubleshooting TypingCant check spelling Change the default currency symbol How to KeyboardKeyboard Assign an application to a convenience keyTurn on key tones Troubleshooting KeyboardNo application opens when I press a Convenience key 223 Language How to LanguageAbout typing input languages Add a language to your smartphoneChange an input or display language Use a shortcut for switching typing input languagesKeys field to Alt-Enter Shortcut Keys field to Shift-SpaceCant find a display language on my smartphone Troubleshooting LanguageSome characters dont appear correctly on my smartphone Screen display How to Screen displayUse a picture as your smartphone wallpaper Set options for backlightingAbout organizing application icons Organizing applications on the Home screenAdd, rename, or delete a folder on the home screen Add a message that appears when your smartphone is lockedUse grayscale or reverse contrast for the screen display Turn on flashing LED notification for wireless coverageThemes About themesMy display changed Troubleshooting Screen displayNo application opens when I press a Convenience key About multitasking How to ApplicationsApplications Close an app so that it is not running in the background Require your smartphone password before adding an appView properties for an application Click Device Application ManagementDelete an application Troubleshooting ApplicationsView the size of an application database Deleted an app that I want backError message and cause Possible solution Error messages BlackBerry Device Software236 Click Install update Related information Create a BlackBerry ID How to BlackBerry IDBlackBerry ID Change your BlackBerry ID information Update the BlackBerry Device Software How to BlackBerry Device SoftwareBlackBerry Device Software About updating the BlackBerry Device SoftwareKey View Result Downgrade Click Device Software UpdatesTroubleshooting BlackBerry Device Software My smartphone responds slowly or freezes Mobile network How to Mobile networkManage Connections Roaming About roaming and international roaming Turn on or turn off airplane modeSwitch wireless networks manually Click Networks and Connections Mobile Network Turn on or turn off data service or set roaming optionsChange the order of preferred networks Wireless coverage indicators Change the connection speed for the wireless networkTurn on flashing LED notification for wireless coverage Cant connect to the mobile network Troubleshooting Mobile networkPossible solutions Wi-Fi technologyError messages Data service unavailable Description Safety and Product Information booklet for your smartphone How to Wi-Fi technologyConnect to a Wi-Fi network using Wi-Fi Protected Setup Connect to a Wi-Fi networkConnect to a Wi-Fi network manually Click Wi-Fi NetworkTurn on or turn off the prompt that appears for hotspots Click Wi-Fi Network Saved Wi-Fi NetworksWEP options Options for saved Wi-Fi networks Common optionsWPA/WPA2 Enterprise options WPA/WPA2 Personal optionsWi-Fi calling About Wi-Fi calling Install a root certificate on your smartphoneChange your Wi-Fi calling preferences Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic reportConnection permissions for third-party applications About using Wi-Fi with VPN and software tokensCant connect to a Wi-Fi network Troubleshooting Wi-Fi technologyMy smartphone drops calls made using Wi-Fi calling How to Bluetooth technology Bluetooth technologyAbout Bluetooth Turn on or turn off Bluetooth technologyClick Networks and Connections Bluetooth Connections Switch to a paired Bluetooth enabled device during a callSend contact cards using Bluetooth technology Share contacts with a paired Bluetooth enabled car kitPress the key Send Contact Card Send Using Bluetooth Send a fileBluetooth technology options Rename or delete a paired Bluetooth enabled deviceBluetooth profiles Make your smartphone discoverableRemote Control Turn off a Bluetooth profileTransfer field to All Related information Change the Contacts Transfer fieldTurn off or turn on the Bluetooth connection notification Change the pairing name for your BlackBerry smartphoneTurn off the prompt that appears when connecting or pairing Restrict outgoing callsClear the Connect on Power Up checkbox Turn off automatic reconnection to Bluetooth enabled devicesCant type a passkey on a Bluetooth enabled device Troubleshooting Bluetooth technologyMy list of paired Bluetooth devices doesnt appear Cant send or receive files Cannot find files sent to me over a Bluetooth connectionLose my connection with a Bluetooth enabled car kit Cant share contacts with a paired Bluetooth enabled device Share media files using the media server How to Media serverMedia server About the media serverChange the display name of the media server Click Access ControlClick Preferences Click Preferences EditSet up a new dock Smart accessoriesAbout the Smart Accessories application Delete a saved dock profile Click Device Smart AccessoriesChange a dock profile How to Power and battery Power and battery276 Click Device Auto On/Off Set your smartphone to turn on and turn off automaticallyTurn off your smartphone Check the battery power level Reset your smartphoneAbout battery saving mode Turn on or turn off battery saving modeMy battery life is shorter than I expected Troubleshooting Power and batteryTurn on or turn off Application Resource Monitor Click Device Application Resource MonitorRemove the battery door How to Storage space and media cardsStorage space and media cards About media cardsInsert the SIM card Turn on or turn off media card support Turn on or turn off USB mass storage modeClick Device Storage Press the key Enable USB Mass Storage Click Continue Restore smartphone data from your media cardBack up smartphone data to your media card About compression Format your media card or built-in media storageTurn on encryption About file encryptionView the amount of storage space used by media files Troubleshooting Storage space and media cardsMy smartphone doesnt recognize my media card Click Device Storage Related informationApplication storage on my smartphone is low Search for an item using voice enabled search How to SearchSearch Search for an itemClick Device Search Change the language for voice enabled searchChange search options Field Description Message search criteriaSearch for text in a message, in a file, or on a webpage Do more with your message search resultsView, change, or delete a saved search Search for a contact Troubleshooting SearchDont get any voice enabled search results 293 Security basics How to SecuritySecurity Restoring your data Set or change your smartphone passwordBefore you begin Set a limit for smartphone password attemptsLock or unlock your smartphone Turn on Parental Controls Parental ControlsAbout Parental Controls Turn off Parental Controls Change Parental ControlsAbout the Password Keeper Password KeeperChange the Password Keeper password Set a limit for password attempts in the Password KeeperPrevent password copying Copy a passwordHide or show passwords in the Password Keeper Generate a random passwordTurn on encryption EncryptionAbout encrypting data and files on your smartphone Generate an encryption key Set encryption strengthClick Security Security Status Information Click Regenerate Encryption KeyAbout memory cleaning Memory cleaningSIM card Protect your SIM card with a PIN codeClick Security Advanced Security Settings Memory Cleaning Turn on memory cleaningCreate a shortcut for the memory cleaning application About certificates and certificate enrollment Certificates and PGP keysAbout PGP keys About the trust status of certificates and PGP keysDownload a personal PGP key from the PGP Universal Server Download a certificate from a certification authorityClick Add To Key Store Related information Click Security PGPSend or delete a certificate or PGP key Import certificates or PGP keys from a media cardView details for a certificate or PGP key View one type of certificate or PGP keyView the certificate chain for a certificate Click Security Advanced Security Settings CertificatesPress the key Fetch Status or Fetch Chain Status Status indicators for certification authority profilesChange the trust status of a certificate or PGP key PGP key revocation reasons Revoke a certificate or PGP keyCertificate revocation reasons Press the key Associate Addresses Add an email address to a certificateClear the PGP data cache Certificate serversAdd or delete a certificate server Click Security PGP Press the key Clear Universal CacheChange connection information for a certificate server Connection options for LDAP-enabled serversConnection options for Ocsp and CRL servers Send connection information for a certificate serverKey store Change the key store passwordAbout the key store Press the key Email Server or PIN ServerClick Security Advanced Security Settings Key Stores Change when your smartphone deletes the key store passwordTurn off automatic backup and restore of key store data Clear the Allow Key Store Backup/Restore checkbox About using a smart card with your smartphoneSmart cards Change the refresh rate for certificate revocation listsSelect the Lock On Card Removal checkbox Turn on two-factor authenticationImport a certificate from a smart card Turn off smart password entry About smart password entryPrerequisites Using authentication certificates Clear the Smart Password Entry checkboxStore the passphrase for your smart card on your smartphone Use a certificate to authenticate your smart cardView IT policy rules that are set for your smartphone VPN settingsVerify security software manually About VPN profilesThird-party application control Reset connection permissions for third-party applicationsSet permissions for a third-party application PermissionsPress the key Apply Defaults to All Turn on safe modeClick Device Advanced System Settings TCP IP Turn off a prompt for a third-party application connectionApplication Management Interaction permissions for third-party applicationsData permissions for third-party applications Troubleshooting SecurityCant unlock my smartphone using my smart card Forgot the PIN for Parental Controls Run, view, send, or delete a diagnostic report Service books and diagnostic reportsAccept, delete, or restore a service book Click Device Advanced System Settings Service BookCant run or submit a diagnostic report Set a default recipient for diagnostic reportsRun, view, send, or delete a diagnostic report Reconcile email over the wireless network manually How to SynchronizationTurn on or turn off wireless email reconciliation SynchronizationManage email reconciliation conflicts About backing up and restoring smartphone data Troubleshooting Synchronization 334 How to Accessibility Accessibility optionsScreen accessibility options Change the display fontBlackBerry Screen Reader settings Speech settings Change the settings for the BlackBerry Screen ReaderBlackBerry Screen Reader About the BlackBerry Screen Reader Turn on or turn off the BlackBerry Screen ReaderCharacters or None Information settingsOther settings Turn on or turn off Key Describer mode Adjusting the display of home screen iconsSet the trackpad sensitivity Shortcuts BlackBerry Screen ReaderChange the speech options Control the information read backChange the application options Audio and phone accessibility optionsTips BlackBerry Screen Reader Turn on or turn off event soundsTTY support Add or delete a contact alertAvailable voice commands Voice dialing Perform an action using a voice commandClick Typing and Input Word Substitution Typing accessibility options344 Convert a measurement CalculatorUse the calculator Glossary Touch Root certificateTap Legal notice 349 User Guide 351 User Guide

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