User Guide
Published 2012-09-18 SWD-20120918140010717
Contents
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Quick Help
Getting started Your smartphone
Remove the battery door Insert the SIM card
Insert the battery
New in BlackBerry
Insert the media card
FM Radio
Wi-Fi calling
Voice enabled search
Parental Controls
Home screen customization
About switching BlackBerry smartphones
Bluetooth enhancements
Touch-free call answering
Important keys
Visit the Setup application
About BlackBerry ID
Trackpad
Escape
End/Power
Volume/Mute
Send
Flashing LED color descriptions
Keyboard
Icons
Setup
Power and lock
Application icons
Instant messaging
Applications
Media
Files
BlackBerry Device Software update
Personal organizer
Social networking and mobile purchasing
Games
Home screen icons
Battery power level icons
Message inbox icons
Typing icons
Camera icons
Phone icons
Calendar icons
Video camera
Your Home screen
Add a shortcut to your home screen or Favorites panel
Show or hide a home screen panel
Show, hide, or find an application icon
Change themes
Change where apps that you download appear
Move an application icon
Set the number of icons that appear on the home screen
Add a message that appears when your smartphone is locked
Feature availability
Change what happens when you type on the Home screen
Click Display Message on Lock Screen
Wireless network
Find more information
Region
Set up an email address
Popular topics
Add or change your email signature
About downloading apps with the BlackBerry App World
Transfer files to and from your smartphone
Change your ring tone, notifiers, reminders, or alerts
About using your smartphone as a tethered modem
Copy contacts from your SIM card to your contact list
Press the key Copy All To Contacts
Turn on or turn off airplane mode
Lock or unlock your smartphone
Tips Finding apps
Tips Managing indicators
Popular tips
Key Show All
Tips Updating your software
Tips Doing things quickly
Tips Extending battery life
Key Mark as Favorite
Icon. Click Change Sounds and Alerts
Battery Saving Mode when battery power level is low
Click the Options icon Device Software Updates
Delete Original Text
Tips Keeping your information safe
Key Memory Use
Change the Image Size or Video Format field
Click Security Encryption
Click Security Password
Shortcuts Phone
Key Phone Ring Tones
Shortcuts Typing with the physical keyboard
Pictures
Shortcuts Media
Audio and video files
Camera and video camera
Common troubleshooting
Cant make or receive calls
Im not receiving messages
Cant send messages
Forget my smartphone password
Screen turns off
Email messages arent reconciling over the wireless network
Organizer data isnt synchronizing over the wireless network
Cant pair with a Bluetooth enabled device
Media player screen closes
Tips and shortcuts
Tips Doing things quickly
Tips Extending battery life
Tips Finding apps
Key Memory Use
Tips Freeing space to optimize your smartphones performance
Tips Updating your software
Tips Keeping your information safe
Key Options Message Display and Actions
Tips Managing indicators
Shortcuts Phone
Shortcuts Messages
A message
Your message inbox
Shortcuts Files and attachments
Move around your message inbox
A spreadsheet
Shortcuts Typing with the physical keyboard
A presentation
Shortcuts Media
Shortcuts Browser
Shortcuts Search
On a webpage
Move around a webpage
Shortcuts Calendar
Troubleshooting Shortcuts
Cant use a shortcut
How to Phone
Phone
Phone at a glance Phone icons
Make a call
Phone basics
Find your phone number
Answer or end a call
Answer a second call
Change your ring tone, notifiers, reminders, or alerts
Mute a call
Dial using numbers or letters
Switch applications during a call
Place a call on hold
Emergency calls
About using a headset
About emergency calls and Emergency Callback Mode
Make an emergency call
Change the default volume for calls
Volume
Adjust the volume
Improve sound quality during a call
Call waiting, call forwarding, and call blocking
Set up speed dial for a contact
Speed dial
Change the contact that is assigned to a speed dial key
Add, change, or delete a call forwarding number
About call forwarding
Start or stop forwarding calls
Press the key Options Call Forwarding
About call blocking
Change the call blocking password
Fixed dialing and smart dialing
Block or stop blocking calls
About smart dialing
Turn on fixed dialing
Add, change, or delete a contact in your fixed dialing list
Press the key Options FDN Phone List
Set options for dialing extensions
Set the default country code and area code
Conference calls
About conference calls
Speak privately with a contact during a conference call
Make a conference call
Create a phone number link for a conference call
Disconnect a contact from a conference call
About call logs
Call logs
Leave a conference call
Send a call log
View or hide call logs in the Messages application
Multiple phone numbers
Add, change, or delete call log notes
About multiple phone numbers
Switch the active phone number
Phone options
Turn on or turn off dialing from the lock screen
Turn off the prompt that appears before you delete items
Hide or display your phone number when you make calls
Press the key Options In-call Settings
Change how you answer or end calls with the holster
Change how you answer calls with a headset
Reset a call timer
Press the key Status Last Call or Total Calls Clear Timer
About TTY support
Set up your voice mail
Set up automatic dialing for voice mail access
Voice mail
Troubleshooting Phone
Some features arent available on my smartphone
Check your voice mail
Feature availability
Cant block calls
Click Device Advanced System Settings SIM Card
Cant check my voice mail
Cant change the number of times that my smartphone rings
Cant make calls using a voice command
My headset makes calls instead of my smartphone
Press the key Edit SIM Phone Number
Perform an action using a voice command
Voice commands
How to Voice commands
Change the options for voice prompts
Available voice commands
Change the language for voice commands
Troubleshooting Voice commands
Turn off choice lists for voice commands
Click Typing and Language Language
User Guide
How to Messages application
Messages
Messages at a glance Search for messages
View or hide call logs in the Messages application
Hide filed and sent messages from the Messages application
Show or hide messages from the Messages application
Press the key Options Message Display and Actions
Hide the new or unread message indicator
Change how you group email messages
Click Display Message Categorization
Set how long your smartphone stores messages
Turn off the delete message or read message prompt
Change options for spell check
Set up an email address
Reconcile email over the wireless network manually
Change options for your personal email account
Save a message
Compose and send an email
Check spelling
Press the key Options Email Account Management
Blind carbon copy a contact
Attach a contact card to a message
Attach a file to an email
Reply to or forward an email or PIN message
Viewing and replying to email View saved messages
View an address instead of a display name
Delete the original text from a reply message
Mark a message as read or unread
Change options for Html email
Organizing your email inbox Delete a message
Press the key Options Email Preferences
Add, move, rename, or delete an email folder
Add, change, or remove a flag
Filter email by sender or subject
File an email
Email filters About email filters
Email Setup
View filed messages
Create an email filter
Options for email filters
Option Description
Turn on an email filter
Change, prioritize, or delete an email filter
Turn on or turn off wireless email reconciliation
Press the key Options Email Reconciliation
Press the key Purge Deleted Items
Clear the Send Email to Handheld checkbox
Stop forwarding email to your smartphone
Change the Delete On field to Mailbox & Handheld
Clear the Save Copy In Sent Folder checkbox
Apply or remove a Google Mail label
Google Mail About Google Mail on your smartphone
Add or remove a Google Mail star
View Google Mail messages with a specific label
Archive a Google Mail message or conversation
Create or delete a Google Mail label
Preview more of grouped email messages
Move archived Google Mail messages to your message inbox
Compose and send a text message
Text messages
About text messages
Press the key Compose Text Message
Reply to or forward a text message
Add an appointment to your calendar from a text message
Turn on cell broadcasting
Delete the history from a text message
Cell broadcasting About cell broadcasting
Key Clear Conversation
Stop receiving messages from a cell broadcast channel
Click Device Advanced System Settings Cell Broadcasting
Public warning systems
Rename a cell broadcast channel
About PIN messages
PIN messages
Unsubscribe from public warning messages
Find your PIN
Create a link for a PIN
Change the display color of PIN messages
Open a file or an attachment
How to Attachments About files and attachments
Attachments
Save a file or an attachment
Set font options for a file or an attachment
Send a file
Open a link in a file or an attachment
View properties for a file
Add to Contacts Update Contact
Contact cards About contact cards
Save a contact card from a message
Security options for messages
Question mark appears on a slide
Block incoming messages
Add a contact to your allowed sender list
Reset a blocked message counter
Press the Reset Count or Reset All Counts
Click Security Firewall
About signing and encrypting messages
Click Add To Key Store
Click Retrieve Certificate or Retrieve PGP Key
Attachment indicators in S/MIME and PGP protected messages
Encryption status indicators
Mime and PGP protected message status
Mime and PGP protected message options
Click Security S/MIME or PGP
Click Device Advanced System Settings Default Services
About message classifications
Change the size of S/MIME or PGP indicators in messages
Press the key Change Security Level
Troubleshooting S/MIME and PGP protected messages
Cant open an attachment in an encrypted message
Troubleshooting Messages application
Encrypt a message using IBM Lotus Notes native encryption
Some messages no longer appear on my smartphone
Related information Feature availability
Number of new or unread messages is different than I expect
Troubleshooting Email
Email messages arent reconciling over the wireless network
Some email folders appear dimmed
Troubleshooting Text messages
Html email messages dont appear correctly
Email filters arent working correctly
Im not receiving text messages
Cant turn on cell broadcasting
Cant attach a file to a text message
How to Files
Files and attachments
File basics
Search for a file that is saved on your smartphone
Send a file
Managing files and attachments
Copy, move, rename, or delete a file
Hide a file or folder
View the table of contents in a document
View a hidden file or folder
View tracked changes in a document
Change the size of a column
View the content of a cell
Move around a spreadsheet
Set display options for a spreadsheet
Rotate or zoom in to or out from a slide
Switch presentation views
Switch slides
Save a slide
Troubleshooting Files
Skipped content bar appears in a document
Question mark appears on a slide
Media file basics
How to Media
Media
Play a media file
Amplify the volume using the audio boost feature
Improve sound quality for media files
Change the Close Media Player When Inactive field
Turn on or turn off audio and video shortcuts
Turn on or turn off media card support
Sort media files
About transferring and synchronizing files
Transfer files to and from your smartphone
Receive a media file using Bluetooth technology
Supported audio and video file formats and extensions
Supported picture file extensions
Create a standard or an automatic playlist
Music
Shuffle or repeat songs
Song , Playlist , Album , or All Songs
Move or delete a song in a playlist
Videos
Add the song that is playing to a playlist
Rename or delete a playlist
Keep backlighting on when you play a video
Video camera
Display closed captions in videos
Turn on or turn off video lighting
Change the video camera scene mode
Record a video
Turn on or turn off auto focus
Change the location for storing videos that you take
Camera
Reduce blurriness in the videos that you take
Camera at a glance
Change the flash setting for pictures that you take
Take a picture
Press the Right Convenience key
Geotag pictures that you take
Change the camera scene mode
Change the size of pictures that you take
Turn off digital zoom for the camera
Change the review duration of the pictures that you take
Change the Warn when pictures remaining drops to field
Reduce blurriness in the pictures that you take
Change the location for storing pictures that you take
Pictures
Zoom, pan, or rotate a picture
Change your slide show options
Save a picture from a text message or a webpage
View pictures as a slide show
View pictures in list view or thumbnail view
Voice notes
FM Radio
Add a favorite radio station
Turn on or turn off scan mode
Change the radio station
Play, edit, or delete a favorite radio station
Troubleshooting Media
Sort favorite radio stations
Listen to FM radio on your speakerphone
Cant save media files
Cant open media files
Cant listen to FM radio
Flash or video light dims or turns off
Some pictures that I take are blurry
Im experiencing poor FM radio reception
Receive an error message after I rotate a picture
My smartphone isnt using the correct ring tone or wallpaper
Icons for sound and alert profiles
How to Ring tones, sounds, and alerts
Ring tones, sounds, and alerts
About ring tones, sounds, and alerts
Add or delete a custom sound profile
Add or delete a contact alert
Silence your smartphone
Change alarm notification options
Click Accessibility
Turn on or turn off event sounds
Troubleshooting Ring tones, sounds, and alerts
How to Browser
Browser
Browser at a glance
Browsing the Internet Browse the Internet
Open, close, or switch between tabs
Browser basics
Zoom in to or out from a webpage
Move back, move forward, or refresh a webpage
Search for text in a message, in a file, or on a webpage
View your browser history
Return to the browser home
Close the browser
Play a media file on a webpage
Open, play, or download a file from a webpage
Send a link or picture from a webpage
Browser bookmarks
Send a web address, link, or picture
About bookmarks for webpages
Move a bookmark for a webpage
Change or delete a bookmark for a webpage
Send a bookmark for a webpage
Add, rename, or delete a bookmark folder for webpages
Change your browser home page or start
Change your default search engine
Browser options
Change the font size for text on webpages
Set the character encoding for all webpages
Web Content section, change the Default text encoding field
Add a search engine from a website
Stop blocking pop-ups on webpages
Turn off cookies in the browser
Delete browser history
Delete browsing information
Closing Browser on Escape checkbox
Turn on geolocation in the browser
Browser security
Turn off JavaScript support
About TLS
Click Security Advanced Security Settings TLS
Manage browser security
To Allow Weak
Add a trusted content server
Browser push
About browser push
Browser push options
Click Device Advanced System Settings Browser Push
RSS feeds
Turn off browser push
Shortcuts Browser
Tips Browser
Turn on browser shortcuts
Add an RSS feed from the browser
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Cannot play a song or video on a web
Troubleshooting Browser
Cant open a new tab
No browser is available on my smartphone
Synchronizing calendar
How to Calendar
Calendar
About backing up and restoring smartphone data
About synchronization conflicts
Synchronize organizer data over the wireless network
Select the Wireless Synchronization checkbox
Manage data synchronization conflicts
Go to a specific date in the calendar
Switch calendar views
Calendar basics
Schedule a meeting or an appointment
Set an alarm in the calendar
Switch calendars
Meetings
Respond to a meeting invitation
Delete an appointment, meeting, or alarm
View your calendar when responding to a meeting
Check availability of meeting participants
Delegate a meeting invitation
Change the list of participants for a meeting
Forward a meeting invitation
Click Invite Attendee, Change Attendee, or Remove Attendee
Change options for reminders
Calendar options
Change how the calendar is displayed
Change options for multiple calendars
Change how long your smartphone stores calendar entries
Change the default calendar
Conference call meetings
Show tasks in the calendar
Enter a conference call meeting
Create a conference call meeting from your smartphone
Create a conference call meeting from your computer
Example
Save your conference call information
Tips Calendar
Calendar shortcuts
Press the key Options Conference Calling
Cant schedule appointments that span multiple days
Troubleshooting Calendar
Cant set some fields when scheduling appointments
Cant enter a conference call with the Join Now option
Enter a conference call meeting
How to Contacts
Contacts
Contact basics
Change or delete a contact
Create a custom contact field
Add a pause or a wait to a phone number
Click Add Pause or Add Wait
Save
Change or delete a SIM card contact
Search for a contact
Key Delete All
About categories
Add a contact picture for caller ID
Change or delete a contact picture
Select Picture
Synchronizing contacts
Categorize a contact, task, or memo
Create a category for contacts, tasks, or memos
Synchronize organizer data over the wireless network
Personal distribution lists
Create a personal distribution list
Change or delete a personal distribution list
Contact list options
Change the default contact list
Multiple contact lists
About multiple contact lists
Sort contacts or tasks
Change the display options for contacts
View the number of contacts stored on your smartphone
Change how contact names appear in Remote Lookup results
Troubleshooting Contacts
Contact list field data isnt appearing on my computer
My contact pictures keep changing
Set the date and time
How to Clock
Clock
Display a second time zone on the clock
Turn on the alarm
Change the clock face
Silence the alarm
Set options for bedside clock mode
Turn on bedside clock mode
Use the timer
Change timer notification options
Use the stopwatch
Troubleshooting Clock
Time on my smartphone isnt correct
Send a task or memo
Tasks and memos
Create a task or memo
Change or delete a task or memo
Change the status of a task
Hide completed tasks
Show tasks in the calendar
Synchronize organizer data over the wireless network
Synchronizing tasks and memos
About synchronization and reconciliation
About backing up and restoring smartphone data
About synchronization conflicts
Manage data synchronization conflicts
About categories
Categorize a contact, task, or memo
Create a category for contacts, tasks, or memos
Turn off the prompt that appears before you delete items
Typing icons
How to Typing
Typing
Typing basics
Typing input methods
Change options for typing input methods
Type text using the predictive input method
Turn on or turn off trackpad sounds
Change your typing style
Custom dictionary
Set the trackpad sensitivity
Set the cursor speed
Add, change, or delete a word in the custom dictionary
About word substitution
Word substitution
Stop adding items automatically to the custom dictionary
Undo a word substitution change
Spelling checker
Change or delete a word substitution entry
Turn off word substitution
Change options for checking spelling
Click Typing and Language Spell Check
Troubleshooting Typing
Cant check spelling
Have no Advanced Style Options
Keyboard
How to Keyboard
Change the default currency symbol
Assign an application to a convenience key
Troubleshooting Keyboard
No application opens when I press a Convenience key
Turn on key tones
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About typing input languages
How to Language
Language
Add a language to your smartphone
Keys field to Alt-Enter
Use a shortcut for switching typing input languages
Change an input or display language
Shortcut Keys field to Shift-Space
Troubleshooting Language
Some characters dont appear correctly on my smartphone
Cant find a display language on my smartphone
Use a picture as your smartphone wallpaper
How to Screen display
Screen display
Set options for backlighting
Organizing applications on the Home screen
About organizing application icons
Add a message that appears when your smartphone is locked
Add, rename, or delete a folder on the home screen
Themes
Turn on flashing LED notification for wireless coverage
Use grayscale or reverse contrast for the screen display
About themes
Troubleshooting Screen display
No application opens when I press a Convenience key
My display changed
How to Applications
Applications
About multitasking
View properties for an application
Require your smartphone password before adding an app
Close an app so that it is not running in the background
Click Device Application Management
View the size of an application database
Troubleshooting Applications
Delete an application
Deleted an app that I want back
Error messages BlackBerry Device Software
Error message and cause Possible solution
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Click Install update Related information
How to BlackBerry ID
BlackBerry ID
Create a BlackBerry ID
Change your BlackBerry ID information
BlackBerry Device Software
How to BlackBerry Device Software
Update the BlackBerry Device Software
About updating the BlackBerry Device Software
Click Device Software Updates
Key View Result Downgrade
Troubleshooting BlackBerry Device Software
My smartphone responds slowly or freezes
How to Mobile network
Manage Connections
Mobile network
Turn on or turn off airplane mode
Switch wireless networks manually
Roaming About roaming and international roaming
Turn on or turn off data service or set roaming options
Click Networks and Connections Mobile Network
Change the order of preferred networks
Change the connection speed for the wireless network
Turn on flashing LED notification for wireless coverage
Wireless coverage indicators
Troubleshooting Mobile network
Cant connect to the mobile network
Wi-Fi technology
Error messages Data service unavailable Description
Possible solutions
How to Wi-Fi technology
Safety and Product Information booklet for your smartphone
Connect to a Wi-Fi network manually
Connect to a Wi-Fi network
Connect to a Wi-Fi network using Wi-Fi Protected Setup
Click Wi-Fi Network
Click Wi-Fi Network Saved Wi-Fi Networks
Turn on or turn off the prompt that appears for hotspots
Options for saved Wi-Fi networks Common options
WEP options
WPA/WPA2 Personal options
WPA/WPA2 Enterprise options
Change your Wi-Fi calling preferences
Install a root certificate on your smartphone
Wi-Fi calling About Wi-Fi calling
Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report
About using Wi-Fi with VPN and software tokens
Connection permissions for third-party applications
Troubleshooting Wi-Fi technology
Cant connect to a Wi-Fi network
My smartphone drops calls made using Wi-Fi calling
About Bluetooth
Bluetooth technology
How to Bluetooth technology
Turn on or turn off Bluetooth technology
Switch to a paired Bluetooth enabled device during a call
Click Networks and Connections Bluetooth Connections
Press the key Send Contact Card Send Using Bluetooth
Share contacts with a paired Bluetooth enabled car kit
Send contact cards using Bluetooth technology
Send a file
Bluetooth profiles
Rename or delete a paired Bluetooth enabled device
Bluetooth technology options
Make your smartphone discoverable
Turn off a Bluetooth profile
Remote Control
Change the Contacts Transfer field
Transfer field to All Related information
Turn off the prompt that appears when connecting or pairing
Change the pairing name for your BlackBerry smartphone
Turn off or turn on the Bluetooth connection notification
Restrict outgoing calls
Turn off automatic reconnection to Bluetooth enabled devices
Clear the Connect on Power Up checkbox
Troubleshooting Bluetooth technology
My list of paired Bluetooth devices doesnt appear
Cant type a passkey on a Bluetooth enabled device
Cannot find files sent to me over a Bluetooth connection
Lose my connection with a Bluetooth enabled car kit
Cant send or receive files
Cant share contacts with a paired Bluetooth enabled device
Media server
How to Media server
Share media files using the media server
About the media server
Click Preferences
Click Access Control
Change the display name of the media server
Click Preferences Edit
Smart accessories
About the Smart Accessories application
Set up a new dock
Click Device Smart Accessories
Change a dock profile
Delete a saved dock profile
Power and battery
How to Power and battery
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Set your smartphone to turn on and turn off automatically
Turn off your smartphone
Click Device Auto On/Off
About battery saving mode
Reset your smartphone
Check the battery power level
Turn on or turn off battery saving mode
Turn on or turn off Application Resource Monitor
Troubleshooting Power and battery
My battery life is shorter than I expected
Click Device Application Resource Monitor
Storage space and media cards
How to Storage space and media cards
Remove the battery door
About media cards
Insert the SIM card
Turn on or turn off USB mass storage mode
Click Device Storage Press the key Enable USB Mass Storage
Turn on or turn off media card support
Restore smartphone data from your media card
Back up smartphone data to your media card
Click Continue
Format your media card or built-in media storage
About compression
About file encryption
Turn on encryption
My smartphone doesnt recognize my media card
Troubleshooting Storage space and media cards
View the amount of storage space used by media files
Click Device Storage Related information
Application storage on my smartphone is low
Search
How to Search
Search for an item using voice enabled search
Search for an item
Change the language for voice enabled search
Change search options
Click Device Search
Message search criteria
Field Description
Do more with your message search results
View, change, or delete a saved search
Search for text in a message, in a file, or on a webpage
Troubleshooting Search
Dont get any voice enabled search results
Search for a contact
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How to Security
Security
Security basics
Set or change your smartphone password
Restoring your data
Set a limit for smartphone password attempts
Lock or unlock your smartphone
Before you begin
Parental Controls
About Parental Controls
Turn on Parental Controls
Change Parental Controls
Turn off Parental Controls
Change the Password Keeper password
Password Keeper
About the Password Keeper
Set a limit for password attempts in the Password Keeper
Hide or show passwords in the Password Keeper
Copy a password
Prevent password copying
Generate a random password
Encryption
About encrypting data and files on your smartphone
Turn on encryption
Click Security Security Status Information
Set encryption strength
Generate an encryption key
Click Regenerate Encryption Key
SIM card
Memory cleaning
About memory cleaning
Protect your SIM card with a PIN code
Turn on memory cleaning
Create a shortcut for the memory cleaning application
Click Security Advanced Security Settings Memory Cleaning
About PGP keys
Certificates and PGP keys
About certificates and certificate enrollment
About the trust status of certificates and PGP keys
Click Add To Key Store Related information
Download a certificate from a certification authority
Download a personal PGP key from the PGP Universal Server
Click Security PGP
View details for a certificate or PGP key
Import certificates or PGP keys from a media card
Send or delete a certificate or PGP key
View one type of certificate or PGP key
Click Security Advanced Security Settings Certificates
View the certificate chain for a certificate
Status indicators for certification authority profiles
Change the trust status of a certificate or PGP key
Press the key Fetch Status or Fetch Chain Status
Revoke a certificate or PGP key
Certificate revocation reasons
PGP key revocation reasons
Add an email address to a certificate
Press the key Associate Addresses
Add or delete a certificate server
Certificate servers
Clear the PGP data cache
Click Security PGP Press the key Clear Universal Cache
Connection options for Ocsp and CRL servers
Connection options for LDAP-enabled servers
Change connection information for a certificate server
Send connection information for a certificate server
About the key store
Change the key store password
Key store
Press the key Email Server or PIN Server
Change when your smartphone deletes the key store password
Turn off automatic backup and restore of key store data
Click Security Advanced Security Settings Key Stores
Smart cards
About using a smart card with your smartphone
Clear the Allow Key Store Backup/Restore checkbox
Change the refresh rate for certificate revocation lists
Turn on two-factor authentication
Import a certificate from a smart card
Select the Lock On Card Removal checkbox
Prerequisites Using authentication certificates
About smart password entry
Turn off smart password entry
Clear the Smart Password Entry checkbox
Use a certificate to authenticate your smart card
Store the passphrase for your smart card on your smartphone
Verify security software manually
VPN settings
View IT policy rules that are set for your smartphone
About VPN profiles
Set permissions for a third-party application
Reset connection permissions for third-party applications
Third-party application control
Permissions
Click Device Advanced System Settings TCP IP
Turn on safe mode
Press the key Apply Defaults to All
Turn off a prompt for a third-party application connection
Interaction permissions for third-party applications
Application Management
Troubleshooting Security
Data permissions for third-party applications
Cant unlock my smartphone using my smart card
Forgot the PIN for Parental Controls
Accept, delete, or restore a service book
Service books and diagnostic reports
Run, view, send, or delete a diagnostic report
Click Device Advanced System Settings Service Book
Set a default recipient for diagnostic reports
Cant run or submit a diagnostic report
Run, view, send, or delete a diagnostic report
Turn on or turn off wireless email reconciliation
How to Synchronization
Reconcile email over the wireless network manually
Synchronization
Manage email reconciliation conflicts
About backing up and restoring smartphone data
Troubleshooting Synchronization
334
Screen accessibility options
Accessibility options
How to Accessibility
Change the display font
BlackBerry Screen Reader About the BlackBerry Screen Reader
Change the settings for the BlackBerry Screen Reader
BlackBerry Screen Reader settings Speech settings
Turn on or turn off the BlackBerry Screen Reader
Information settings
Other settings
Characters or None
Set the trackpad sensitivity
Adjusting the display of home screen icons
Turn on or turn off Key Describer mode
Shortcuts BlackBerry Screen Reader
Control the information read back
Change the speech options
Tips BlackBerry Screen Reader
Audio and phone accessibility options
Change the application options
Turn on or turn off event sounds
Add or delete a contact alert
TTY support
Voice dialing Perform an action using a voice command
Available voice commands
Typing accessibility options
Click Typing and Input Word Substitution
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Calculator
Use the calculator
Convert a measurement
Glossary
Root certificate
Tap
Touch
Legal notice
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User Guide
351
User Guide