Brady BBP81 B

07/18/2008 BradyConnect 10/100 Internal Print Server User Guide Y885775

Hardware

Troubleshooting

This appendix provides you with solutions to known issues.

Contents

Troubleshooting the 10/100 PS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Defaulting the 10/100 PS on the BBP81 (4”) and BBP81 (6”) Printers . . . . . . . . . . . . 82

10/100 Internal PS Network Status/Activity Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . 83

Unable to Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Contents

Main Page Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 10/100 Internal Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 A BradyConnect WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 B Hardware Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Page Page About This Document Who Should Use This Document How This Document Is Organized Contacts Corporate Headquarters Technical Service Other Websites Document Conventions Ztools Page Related Documents Introduction Overview Components Requirements Firmware Browser Support Protocols Hardware Compatibility Technical Specifications for the 10/100 Internal PS Page Page 10/100 Internal PS Features Status and Configuration To access the print server settings, complete these steps: Page Page Page Page Page Page Print Server Status To open the 10/100Internal PS configuration page, complete this step: To view the port status, complete this step: Reset To reset the 10/100Internal PS, complete these steps: Restore To restore 10/100Internal PS to the default factory settings, complete these steps: Page Getting Started Before You Begin Page Page Using the Control Panel to View and Modify Print Server Parameters LIST NETWORK IP PROTOCOL1View the Method to Obtain an IP Address IP ADDRESS1View the Print Engines IP Address SUBNET MASK1View the Subnet Defaulting the 10/100 Internal PS Defaulting the 10/100 PS on the BBP81 (4) and BBP81 (6) Printers WebView To default the 10/100Internal PS to factory settings using WebView, complete these steps: Assigning an IP Address With Dynamic Host Configuration Protocol (DHCP) Without DHCP In a Non-Windows Environment Assigning an IP address from the printer LCD To assign an IP address from the printer LCD, complete these steps: Assigning an IP Address via a Telnet Session Static Route To use this method, complete these steps: Gleaning To use this method, complete these steps: ping -t "ipaddress" arp -s 10.3.50.59 00-07-4d-68-1D-B9-86 Page A BradyConnect WebView WebView Home Page To open WebView for your printer, complete these steps: View Printer Configuration To see the View Printer Configuration menu option, complete these steps: Page Print Server Settings To view the print server menu, complete this step: View and Modify Printer Settings Password: 1234 To view and modify printer settings, complete these steps: Page Page Page Page Setting the Primary Network Print Server To change the primary network, complete these steps: Password: 1234 TCP/IP Settings To change the TCP/IP settings, complete these steps: Page Page Printer Controls To view Printer Controls, complete these steps: Directory Listing To view the Directory Listing, complete these steps: Alert Setup Setting Alerts To view Alert Setup using BradyConnect, complete these steps: Page Establishing Email Alert Messaging To begin receiving email notification of errors, complete these steps: Page Page Checking 10/100 Internal PS Configuration Settings Browser Page To access the 10/100Internal PS settings, complete these steps: Configuring the Print Server To change the TCP/IP Configuration, complete these steps: Sending Email to Your Brady Printer To access POP3, complete these steps: Page Page Page B Troubleshooting the 10/100 PS Defaulting the 10/100 PS on the BBP81 (4) and BBP81 (6) Printers To default the 10/100Internal PS to factory settings using the control panel, complete these steps: 10/100 Internal PS Network Status/Activity Indicator For the BBP81 (4) and BBP81 (6) printers Unable to Print Ping the Printer To ping the printer, complete these steps: Teln et To open a telnet session on your PC, complete these steps: Page Page FTP To send information to the printer in a Windows environment, try this exercise: ftp 12.3.4.123 D Print Queues This appendix provides information and instructions on configuring your print queue. Berkeley Software Distribution (BSD)-Style Print Queue Configuring the Print Queue :lf=/usr/spool/myqueuelf1/queue.log System V Queue Installation Configuring Operating System V Queue for BradyConnect Printing Prerequisites Spool Print Job Configuration Page E Frequently Asked Questions FAQs Page Page Page Glossary Page Page Page Index A B C D H I L M N V W Page Page Part Number: Y885775 2008 Brady Worldwide Inc.