Brocade resources

To get up-to-the-minute information, go to http://my.brocade.com and register at no cost for a user ID and password.

White papers, online demonstrations, and data sheets are available through the Brocade website at:

http://www.brocade.com/products-solutions/products/index.page

For additional Brocade documentation, visit the Brocade website:

http://www.brocade.com

Release notes are available on the MyBrocade website and are also bundled with the Fabric OS firmware.

Other industry resources

For additional resource information, visit the Technical Committee T11 website. This website provides interface standards for high-performance and mass storage applications for Fibre Channel, storage management, and other applications:

http://www.t11.org

For information about the Fibre Channel industry, visit the Fibre Channel Industry Association website:

http://www.fibrechannel.org

Getting technical help

Contact your switch support supplier for hardware, firmware, and software support, including product repairs and part ordering. To expedite your call, have the following information available:

1.General Information

Switch model

Switch operating system version

Software name and software version, if applicable

Error numbers and messages received

supportSave command output

Detailed description of the problem, including the switch or fabric behavior immediately following the problem, and specific questions

Description of any troubleshooting steps already performed and the results

Serial console and Telnet session logs

syslog message logs

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Brocade Communications Systems 53-1002163-02 manual Getting technical help, Brocade resources, Other industry resources