TROUBLESHOOTING

Problem

 

Solution

 

 

 

 

 

 

 

 

 

1. The display stays blank after you have

Check that the AC adaptor is connected

turned on the machine.

 

correctly.

 

 

 

• If you are using alkaline batteries, check

 

 

that they are correctly inserted.

 

If the batteries are low, replace them

 

 

with new ones.

 

 

 

 

 

 

 

 

 

2. The machine does not print or the printed

Check that the tape cassette has been

characters are blurred.

 

inserted properly.

 

 

 

If the tape cassette is empty, replace it

 

 

with a new one.

 

 

 

Make sure that the tape compartment

 

 

cover has been closed.

 

 

 

• Ensure the correct Brother AC adapter is

 

 

used-other adapters cannot supply

 

 

enough current for printing.

 

 

 

 

 

 

 

 

 

3. The text files that you stored in the mem-

If the batteries are low, replace them

ory are no longer there.

 

with new ones.

 

 

 

 

 

 

 

 

 

4. The printed characters are not formed

If you are using alkaline batteries, they

properly.

 

may be low. Try using the AC adaptor or

 

 

replace the batteries with new ones.

 

• Ensure the correct Brother AC adapter is

 

 

used-other adapters cannot supply

 

 

enough current for printing.

 

 

 

 

 

 

 

 

 

5. A blank horizontal line appears through

Clean the print head as explained on

the printed label.

 

page 25.

 

 

 

 

 

 

 

 

 

6. Striped tape appears.

If you have reached the end of the tape,

 

 

replace the tape cassette with a new one.

 

 

 

 

 

 

 

 

7. The machine has “locked up” (i.e., noth-

Turn off the machine, and

then while

ing happens when a key is pressed).

 

 

 

 

 

 

 

 

 

 

 

Align

 

 

 

holding down

Code

and

R

 

, turn the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

machine back on. The text and formats

 

 

in the display and all text files stored in

 

 

the memory are erased.

 

 

 

 

 

 

 

 

 

 

112

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Image 116
Brother 2400, 2410 manual Troubleshooting, Problem Solution