Printing (continued)
Difficulty | Suggestions |
The printouts are wrinkled. | In the printer driver Advanced tab, click Color Settings, and uncheck |
| |
| Make sure you are using Genuine Brother Innobella™ Ink. |
|
|
Cannot perform ‘2 in 1 ’ or ‘4 in 1 ’ | Check that the paper size setting in the application and in the printer driver are the |
printing. | same. |
|
|
Print speed is too slow. | Try changing the printer driver setting. The highest resolution needs longer data |
| processing, sending and printing time. Try the other quality settings in the printer |
| driver Basic tab. Also, click Color Settings, and make sure you uncheck Color |
| Enhance (True2Life®). |
| Set the borderless feature off. Borderless printing is slower than normal printing. |
| (See Printing for Windows® or Printing and Faxing for Macintosh in the Software |
| User’s Guide on the |
|
|
True2Life® is not working properly. | If the image data is not full color in your application (such as 256 color), True2Life® |
| will not work. Use at least 24 bit color data with the True2Life® feature. |
Photo paper does not feed | When you print on Brother Photo paper, load one extra sheet of the same photo |
properly. | paper in the paper tray. An extra sheet has been included in the paper package |
| for this purpose. |
|
|
| Clean the paper |
| on page 72.) |
|
|
Machine feeds multiple pages. | Make sure the paper is loaded properly in the paper tray. (See Loading paper and |
| |
|
|
| Check that more than two types of paper are not loaded in the paper tray at any |
| one time. |
|
|
There is a paper jam. | See Printer jam or paper jam on page 66. Make sure the paper length guide is set |
| to the paper size. Do not extend the paper tray when you load A5 or smaller size |
| paper. |
|
|
Printed pages are not stacked | Make sure you are using the paper support flap. (See Loading paper and other |
neatly. | print media on page 9.) |
|
|
Machine does not print from | Try to reduce the print resolution. (See Printing for Windows® or Printing and |
Adobe® Illustrator®. | Faxing for Macintosh in the Software User’s Guide on the |
Difficulty | Suggestions |
Vertical streaks appear on copies. | If you see vertical streaks on copies, clean the scanner. (See Cleaning the |
| scanner glass on page 71.) |
|
|
Copies are blank. | Make sure you are loading the document properly. (See Loading documents |
| on page 18.) |
|
|
Fit to Page does not work properly. | Make sure the document is not skewed on the scanner glass. Reposition the |
| document and try again. |
|
|
Difficulty | Suggestions |
TWAIN/WIA errors appear when | Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In |
starting to scan. | PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to |
| choose the Brother TWAIN/WIA driver. |
|
|
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