Troubleshooting and Routine Maintenance

Error Message

 

Cause

 

Action

 

Clean Unable 46

 

The ink absorber box or flushing

 

The ink absorber box or flushing box will

 

 

 

box is full. These components are

 

need to be replaced. Contact Brother

 

 

 

periodic maintenance items that

 

Customer Service or a Brother Authorized

 

 

 

may require replacement after a

 

Service Center to have your machine

 

 

 

period of time to ensure optimum

 

serviced. (See Brother numbers

 

 

 

performance from your Brother

 

on page i.)

 

 

 

machine. The need to replace

 

Other reasons for cleaning are:

 

 

 

these items and the time period

 

 

 

 

 

1 Machine automatically cleans after

 

 

 

before replacement is dependent

 

 

 

 

on the number of purges and

 

clearing a printer jam.

 

 

 

flushes required to clean the ink

 

2 Machine automatically cleans after

 

 

 

system. These boxes acquire

 

 

 

 

 

sitting idle for more than 45 days

 

 

 

amounts of ink during the different

 

 

 

 

 

(infrequent use).

 

 

 

purging and flushing operations.

 

 

 

 

 

 

 

 

 

The number of times a machine

 

 

 

 

 

purges and flushes for cleaning

 

 

 

 

 

varies depending on different

 

 

 

 

 

situations. For example,

 

 

 

 

 

frequently powering the machine

 

 

 

 

 

on and off will cause numerous

 

 

 

 

 

cleaning cycles since the machine

 

 

 

 

 

automatically cleans upon power

 

 

 

 

 

up. The use of generic inks may

 

 

B

 

 

cause frequent cleanings

 

 

 

 

because generic inks could cause

 

 

 

 

 

poor print quality which is

 

 

 

 

 

resolved by cleaning. The more

 

 

 

 

 

cleaning the machine requires the

 

 

 

 

 

faster these boxes will fill up.

 

 

 

 

 

Note

 

 

 

 

 

 

 

 

 

 

 

 

Repairs resulting from the use

 

 

 

 

 

of non-genuine supplies may

 

 

 

 

 

not be covered under the

 

 

 

 

 

stated product warranty.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Close Ink Cover

 

The ink cartridge cover is not

 

Firmly close the ink cartridge cover until it

 

 

 

completely closed.

 

clicks.

 

Data Remaining

 

Print data is left in the machine's

 

Press Stop/Exit. The machine will cancel

 

 

 

memory.

 

the job and clear it from the memory. Try to

 

 

 

 

 

 

print again.

 

 

 

 

 

 

 

High Temperature

 

The print head is too warm.

 

Allow the machine to cool down.

 

Init Unable XX

 

(See Clean Unable XX in this

 

(See Clean Unable XX in this table.)

 

(If the LCD shows error

 

table.)

 

 

 

 

 

 

 

 

 

number 46, see the error

 

 

 

 

 

 

message

 

 

 

 

 

 

Clean Unable 46 in

 

 

 

 

 

 

this table.)

 

 

 

 

 

 

63