Troubleshooting and Routine Maintenance

Error and Routine Maintenance messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and shows a message. The most common error and maintenance messages are shown below.

You can correct most errors and clear routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

Error Message

Cause

Action

 

B&W Print Only

One or more of the color ink

Replace the ink cartridges. (See Replacing

Replace XX Ink

cartridges have reached the end

the ink cartridges on page 68.)

 

of their life. You can use the

 

 

 

machine in black & white mode for

 

 

 

approximately four weeks

 

 

 

depending on the number of

 

 

 

pages you print. While this

 

 

 

message appears on the LCD,

 

 

 

each operation works in the

 

 

 

following way:

 

 

 

„ Printing

 

B

 

If you click Grayscale in the

 

 

Advanced tab of the printer

 

 

 

driver you can use the

 

 

 

machine as a black & white

 

 

 

printer.

 

 

„Copying

If the paper type is set to

Plain Paper or Inkjet Paper you can make copies in black & white.

If the paper type is set to

Other Glossy,Brother BP71 or Transparency, the machine will stop all print operations. If you unplug the machine, or take out the ink cartridge, you cannot use the machine until you change to a new ink cartridge.

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