Checking the print quality
If faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.
a
b Press a or b to choose Test Print. Press OK.
c Press a or b to choose Print Quality. Press OK.
d Press Color Start.
The machine begins printing the Print Quality Check Sheet.
e Check the quality of the four color blocks on the sheet.
Is Quality OK?
a Yes b No
f Do one of the following:
If all lines are clear and visible, press a to choose Yes, and go to step j.
If you can see missing short lines as shown below, press b to choose No.
OKPoor
g The LCD asks you if the print quality is
OK for black and the three colors.
Black OK?
a Yes b No
Press a (Yes) or b (No).
Troubleshooting and Routine Maintenance
h The LCD asks you if you want to start cleaning.
Start Cleaning?
a Yes b No
Press a (Yes).
The machine starts cleaning the print head.
i After cleaning is finished, press Color Start.
The machine starts printing the Print Quality Check Sheet again and then return to step e.
j Press Stop/Exit. |
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If you repeat this procedure at least five |
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times and the print quality is still poor, |
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replace the ink cartridge for the clogged |
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color. |
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After replacing the ink cartridge, check |
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the print quality. If the problem still | B |
exists, repeat the cleaning and test print | |
procedures at least five times for the |
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new ink cartridge. If ink is still missing, |
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call Brother Customer Service. (See |
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IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
Note
i
When a print head | After the print |
nozzle is clogged | head nozzle is |
the printed | cleaned, the |
sample looks like | horizontal lines |
this. | are gone. |
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