Error Message

Cause

Action

Fuser Error

The temperature of the fuser unit

Turn the power switch off, wait a few

 

does not rise to a specified

seconds, and then turn it on again. Leave

 

temperature within the specified

the machine for 15 minutes with the power

 

time.

turned on.

 

 

 

 

The fuser unit is too hot.

 

 

 

 

Init Unable XX

The machine has a mechanical

Disconnect the machine from the power

(XX = Error Code)

problem.

for several minutes and then reconnect

 

it.

 

 

 

 

If the problem continues, call your

 

 

Brother dealer.

 

 

 

Jam Duplex

The paper is jammed in the

(See Paper is jammed in the Duplex Tray

 

duplex tray at the back of the

on page 59.)

 

machine.

 

 

 

 

Jam Inside

The paper is jammed inside the

(See Paper is jammed inside the machine

 

machine.

on page 55.)

Jam Rear

The paper is jammed in the back

(See Paper is jammed at the back of the

 

of the machine.

machine on page 53.)

Jam Tray

The paper is jammed in the paper

(See Paper is jammed in the standard paper

 

tray of the machine.

tray on page 52.)

No Paper

The machine is out of paper or

Do one of the following:

 

paper is not correctly loaded in

Refill the paper in the paper tray and

 

the paper tray.

 

press Start.

 

 

 

 

Remove the paper and load it again.

 

 

Then press Start.

 

 

If the problem is not resolved, the paper

 

 

pick-up roller may need to be cleaned.

 

 

Clean the paper pick-up roller. (See

 

 

Cleaning the paper pick-up rollers

 

 

on page 48.)

 

 

 

Manual Feed

Manual feed was selected as the

Place a sheet of paper in the manual feed

 

paper source when there was no

slot. (See Loading paper in the manual feed

 

paper in the manual feed slot.

slot on page 9.)

 

 

 

No Toner

The toner cartridge is not installed

Pull out the drum unit. Take out the toner

 

correctly.

cartridge and then put it back into the drum

 

 

unit.

 

 

 

Out of Memory

The machine’s memory is full.

Do one of the following:

 

 

Press Start to copy the scanned pages.

 

 

(Copy operation in progress)

 

 

Press Stop/Exit and wait until the other

 

 

operations in progress finish, and then

 

 

try again.

 

 

Reduce print resolution. (See the Basic

 

 

tab in the Software User's Guide.)

 

 

 

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