Examples of poor print quality | Recommendation |
| Make sure that you use paper that meets our specifications. See |
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| Choose Thick Paper mode in the printer driver, choose Thick in |
| the machine’s Paper Type menu setting or use thinner paper than |
| you are currently using. See Paper Type on page 14 and Basic |
| tab in the Software User's Guide. |
| Check the machine’s environment. Conditions such as high |
| humidity can cause hollow print. See the Safety and Legal |
| booklet. |
Hollow print | The drum unit may be damaged. Put in a new drum unit. See |
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| Clean the corona wire inside the drum unit by sliding the green tab |
| from left to right and right to left several times. Be sure to return |
| the green tab to the home position (a). See Cleaning the corona |
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| The drum unit may be damaged. Put in a new drum unit. See |
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| The fuser unit may be contaminated. Call your Brother dealer. |
All black
Make sure that you use paper that meets our specifications. A
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| Make sure that you choose the appropriate media type in the | |
ABCDEFGH | ||||
abcdefghijk | printer driver or in the machine’s Paper Type menu setting. See | |||
A B C D | Acceptable paper and other print media on page 15 and Basic tab | |||
in the Software User's Guide. | ||||
a b c d e | ||||
The problem may disappear by itself. Print multiple pages to clear | ||||
0 1 2 3 4 | ||||
this problem, especially if the machine has not been used for a | ||||
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White lines across the page | The drum unit may be damaged. Put in a new drum unit. See | |||
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Clean the corona wire of the drum unit. See Cleaning the corona
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Lines across the page
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