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| Troubleshooting | |
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Examples of poor print quality | Recommendation | |||
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| Make sure that you use paper that meets our specifications. See | |
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| Check the machine’s environment. Conditions such as high | |
ABCDEFGH | ||||
abcdefghijk | temperatures and high humidity can increase the amount of | |||
A B C D | background shading. See the Safety and Legal booklet. | |||
Put in a new toner cartridge. See Replacing the toner cartridge | ||||
a b c d e | ||||
0 1 2 3 4 |
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| Put in a new drum unit. See Replacing the drum unit on page 35. | |||
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Grey background
Make sure that you use paper that meets our specifications.
Make sure that you choose the correct media type in the printer driver or in the machine’s Paper Type menu setting. See Acceptable paper and other print media on page 15 and Basic tab in Chapter 2 of the Software User's Guide.
Choose Reduce Ghosting mode in the printer driver. See Ghost
Ghost | Reduction Setting in Chapter 2 (for Windows®) or Chapter 8 (for | B |
| Macintosh) of the Software User's Guide. |
Put in a new toner cartridge. See Replacing the toner cartridge on page 29.
Put in a new drum unit. See Replacing the drum unit on page 35.
The fuser unit may be contaminated. Call your Brother dealer.
Make sure that you use paper that meets our specifications.
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ABCDEFGH | ||
Clean the corona wire and the drum unit. See Cleaning the corona | ||
abcdefghijk | ||
A B C D | ||
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a b c d e | The drum unit may be damaged. Put in a new drum unit. See | |
0 1 2 3 4 | ||
The fuser unit may be contaminated. Call your Brother dealer. | ||
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Toner specks |
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