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7. Troubleshooting
7-2. Solving Print Quality Problems
Use the table below to solve print quality problems.
Problem | Cause | Solution |
Print is faded. | The graphic applications’ | See |
| settings are not appropriate. | modify the artwork. |
| Maybe CYMK mode is being |
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| used for data. |
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| The print condition is not | See |
| appropriate. (less saturation) | select proper Color Processing to adjust saturation |
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| and contrast. Select the resolution 1200 x 1200 dpi |
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| and increase the ink amount. |
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| Ink in the Ink Cartridge may be | See |
| getting low. |
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Your print has horizontal stripes | Press the Head Cleaning Button to clean the Print | |
(banding). | printing Nozzle Check Pattern. | Heads. Or select "Head Cleaning" menu. After |
| by referring | Head Cleaning, check the nozzles with "Nozzle |
| Print Quality with Nozzle Check | Check Pattern. If repeating this 5 times does not |
| Pattern ". The Print Heads need | solve the problem, see |
| to be cleaned. | Heads”. |
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| Some colors are easy to be | Select "Color Multiple Pass Printing" in the Printer |
| seen. | Driver. See |
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| Printing on very high absorbent | Select |
| material. | Changing the Print Direction”. |
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| The Platen is too low. Printing by | Adjust the Platen height to make the clearance |
| wider gaps between Print Heads | between the Clearance Sensor and the surface of the |
| and printed medium. | Print Heads app. 2 mm. See |
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| on the Platen". When "Platen Lowering Set (option)" |
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| is used, put them back to the original parts or lay |
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| something on the Platen. |
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| Firing Adjustment is not | Firing Adjustment is necessary after Print Head is |
| adjusted. | replaced or the Platen is replaced. See |
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| Adjustment after the Print Head has been replaced." |
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The ink runs and blurs on the | Too much ink is used. | Adjust the Ink Volume. See |
edge. | Using a thin | Inks". |
| made with 100% cotton. |
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Something is printed but no data | Waste ink is overflowed from | Clean around the Print Heads and replace Wiper |
is in the print data. | Wiper Cleaner and Print Head | Cleaners. See |
| Caps and stains around the Print | and Cleaning the Caps / Wipers". |
| Heads. |
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| Some thread or dust attached |
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| on the Print Head nozzles. |
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