7. Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error

 

Message

 

Meaning

 

Solution

 

 

code

 

 

 

 

 

 

 

 

 

 

 

 

5491

Machine Error

Internal Error of Maintenance Unit

**

 

 

 

 

 

 

 

 

6004

Clearance Sensor Failure

Malfunction of Clearance Sensor

**

 

 

 

 

 

 

 

 

 

6010

 

Machine Error

Failure of writing to EEPROM in Main

**

 

 

 

PCB

 

 

 

 

 

 

 

 

6011

 

Machine Error

Failure of deleting Flash ROM in Main

**

 

 

 

PCB

 

 

 

 

 

 

 

 

6012

 

Machine Error

Failure of writing Flash ROM in Main

**

 

 

 

PCB

 

 

 

 

 

 

6020

 

Machine Error

Illegal Real Time Clock

**

 

 

 

 

 

 

 

 

6021

 

Fail: No Battery

Dead Battery of Real Time Clock

**

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6031

Fail: Panel Button

Platen Button may be malfunctioning.

 

 

 

 

 

 

 

 

 

6032

Fail: Panel Button

Print Button may be malfunctioning.

 

 

 

 

 

 

 

 

 

6033

Fail: Panel Button

Stop Button may be malfunctioning.

 

 

 

 

 

 

 

 

 

6034

Fail: Panel Button

Back Button may be malfunctioning.

 

Check it something is on the Control Panel and pushing

 

 

 

 

 

 

 

the button.

 

 

 

 

 

 

 

 

6035

Fail: Panel Button

OK Button may be malfunctioning.

 

Contact your dealer or Brother.

 

 

 

 

 

 

 

6036

Fail: Panel Button

Down Button may be malfunctioning.

 

 

 

 

 

 

 

 

 

6037

Fail: Panel Button

Up Button may be malfunctioning.

 

 

 

 

 

 

 

 

 

 

 

6038

Fail: Panel Button

Head Cleaning Button may be

 

 

 

malfunctioning.

 

 

 

 

 

 

 

 

 

 

6040

Machine Error

Could not detect Head Memory

**

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clean GT-3 by referring ""6-1-7. Cleaning the Encoder

 

6100

Machine Error

Illegal Carriage Move (Speed Error)

Strip" and "6-1-6. Cleaning the inside of the printer and

 

Adjust CR

restart". Contact your dealer or Brother if the cleaning has

 

 

 

 

 

 

 

 

 

 

no effect.

 

6101

Machine Error

Carriage move did not complete.

 

Check whether the media is jamming in the Carriage.

 

 

 

 

 

 

 

Clean GT-3 by referring ""6-1-7. Cleaning the Encoder

 

 

 

 

 

 

 

 

6102

Machine Error

Failure in stopping the Carriage at the

Strip" and "6-1-6. Cleaning the inside of the printer and

 

 

 

restart". Contact your dealer or Brother if the cleaning has

 

 

 

Adjust CR

proper position

 

6103

no effect.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6104

Machine Error

CR time-out of the Carriage during

**

 

printing

 

 

 

 

 

 

 

 

6105

Machine Error

CR time-out of the Carriage during

**

 

flashing

 

 

 

 

 

 

 

 

6106

 

Machine Error

Malfunction of Origin Sensor in CR

 

 

 

 

 

**

 

 

 

 

 

returning to the origin

 

6107

 

Machine Error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6108

Machine Error

Illegal termination of CR returning to

**

 

the origin

 

 

 

 

 

 

6109

Machine Error

 

 

**

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6110

Machine Error

 

 

**

 

 

 

 

 

 

 

6111

 

Machine Error

Illegal adjustment of CR Speed

**

 

 

 

 

 

 

 

 

 

 

6112

 

Machine Error

 

 

**

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6113

 

Machine Error

 

 

**

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GT-3 Series

135