7. Troubleshooting

7-3. Solving Application Problems

See also the pages of each application software in “4. Printing Directly from Applications”.

 

Problem

 

Cause

 

Solution

 

The image sent from Adobe Illustrator 10

 

The Print

In Adobe Illustrator 10 follow the instruction below, and then try

 

is printed 90 degree rotated.

 

Setup or

to send the print data again:

 

 

 

Document

(1) Open "Print Setup" in the "File" menu.

 

 

 

Setup is not

(2) Select GT-3 as the printer, and then click “OK”.

 

 

 

appropriate.

(3) Open "Document Setup" on "File" menu.

 

 

 

 

(4) Check "Use Print Setup".

 

 

 

 

(5) Confirm the "Orientation", "Width" and "Height".

 

 

 

 

 

If they are not appropriate, correct them, and then click

 

 

 

 

 

"OK".

 

 

 

 

 

 

 

 

 

The Print

 

With Adobe Illustrator CS, landscape image may not be printed

 

The image sent from Adobe Illustrator

 

Setup or

 

properly. Correct the setting following the instruction below, and

 

 

Document

 

then try to send the print data again:

 

CS is printed 90 degree rotated.

 

 

 

 

Setup is not

 

(1) Open "Print" in the "File" menu.

 

 

 

 

 

 

 

appropriate.

 

(2) Confirm that the Media Size is “Defined by Driver”.

 

 

 

 

 

(3) Change the Media Orientation to the portrait.

 

 

 

 

 

(4) If you are not changing the Platen size, skip to step (8). If

 

 

 

 

 

you want to change the Platen Size, click “Setup…”, and

 

 

 

 

 

then click “Continue”.

 

 

 

 

 

Print window appears.

 

 

 

 

 

(5) Click “Preference”.

 

 

 

 

 

(6) Change the Platen Size in the Printer Driver Window, and

 

 

 

 

 

then click "OK".

 

 

 

 

 

(7) Click “Print” in the Print window.

 

 

 

 

 

(8) Confirm the preview, and then click “Print” to send the data

 

 

 

 

 

to your printer.

 

The Platen Size setting changes to

 

 

 

 

 

Platen 10 x 12 (this happens especially

 

――

 

Check the Platen Size in the Printer Driver window before you

 

when printing the image smaller than 14

 

 

send the print data to your printer.

 

 

 

 

 

x 16 inches).

 

 

 

 

 

 

 

 

 

 

 

The image sent from Adobe Illustrator

 

 

 

See “4-2-4. Setting for Adobe Illustrator”.

 

cannot be printed on proper position, or it

 

――

 

 

cannot be sent and result in errors.

 

 

 

 

 

 

 

 

 

 

 

There are some Properties windows

 

 

 

 

 

shown in Photoshop. When the values

 

 

 

 

 

of Printing Preferences in Windows are

 

 

 

 

 

set beforehand and you modified the

 

――

 

The setting in the Properties of the Print window is applied.

 

values from the printer driver Properties

 

 

 

 

 

 

 

 

window of Photoshop, mismatching

 

 

 

 

 

information appears among different

 

 

 

 

 

dialog boxes.

 

 

 

 

 

 

 

 

 

 

 

The Print Data saved in the file (.ar3) is

 

――

 

The print data of 1200 dpi x 1200 dpi is four times larger than

 

extremely large.

 

 

the one of 600 dpi x 600 dpi. Confirm the file size.

 

 

 

 

 

In CorelDRAW 12 and 11, sometimes

 

 

 

Upgrade CorelDRAW to X3 or higher.

 

outlines of warped artwork cannot be

 

――

 

 

printed.

 

 

 

 

 

 

 

 

 

 

128

GT-3 Series