7. Troubleshooting

 

Error

 

Message

 

Meaning

 

Solution

 

code

 

 

 

 

 

 

 

 

 

 

4100

 

 

The file cannot be opened.

 

 

 

 

 

 

 

 

4101

 

 

No file can be created.

 

 

 

 

 

 

 

 

4102

 

 

The file cannot be closed.

 

 

 

 

 

 

 

 

4103

 

 

Failure in searching file

 

Check the contents in the USB flash drive.

 

 

USB flash drive Access

 

 

 

 

 

 

 

 

4104

Failure in reading file

 

Re-mount the USB flash drive and retry the operation.

Error

 

 

 

 

 

 

Or reboot GT-3. See " 7-1. Solving Printer Problems".

4105

 

 

Failure in writing file

 

 

 

 

 

 

 

 

 

 

 

 

4106

 

 

 

Illegal file data

 

 

 

 

 

 

 

 

4107

 

 

Illegal file size

 

 

 

 

 

 

 

 

4108

 

 

Failure to get the file size

 

 

 

 

 

 

 

 

4109

No Files

Failure in searching file

 

Check the contents in the USB flash drive.

 

 

 

 

 

4110

No file is found.

 

Or reboot GT-3. See " 7-1. Solving Printer Problems".

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4200

 

 

 

 

 

 

 

 

Message data Error

Error in selected language data for the

 

 

4201

 

 

Display.

 

 

 

 

 

 

 

 

4202

 

 

 

 

 

 

 

 

 

 

 

 

 

4300

 

 

 

 

 

Update firmware again from the beginning if you find this

 

 

Font data Error

Error in font data for the Display.

 

4301

error after you cancel the firmware update.

 

 

 

 

 

Contact your dealer or Brother.

4302

 

 

 

 

 

 

 

 

 

 

 

4400

 

 

 

 

 

 

4401

Test print data Error

Error in the Print Data in the menu for

 

 

Test Print Data

 

 

 

 

 

 

4402

 

 

 

 

 

 

5001

 

 

 

 

 

 

 

 

 

 

 

 

 

5002

Machine Error

Communication error inside the

**

 

 

5020

firmware.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5021

 

 

 

 

 

 

 

 

 

 

 

5090

Machine Error

Caps were not open.

**

 

 

 

 

 

 

5091

Caps were not closed.

**

 

 

 

 

 

 

 

5092

Machine Error

Wipers were not move (outward).

**

 

 

 

 

 

 

5093

Wipers were not move (homeward).

**

 

 

 

 

 

 

 

5094

 

 

Platen did not load.

**

 

Machine Error

 

 

5095

Platen did not unload.

**

 

 

 

 

 

5096

 

 

Platen did not do LF.

**

 

 

 

 

 

 

 

 

132

GT-3 Series