7. Troubleshooting

 

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

The outlines of printed image

The Platen height may be wrong

Adjust the Platen height to make the clearance

 

are not clear, or texts and

with a too large gap.

between the Clearance Sensor and the surface of the

 

outlines are printed doubled.

 

Print Heads app. 2 mm. See "4-5. Placing the T-shirt

 

 

 

on the Platen". When "Platen Lowering Set (option)"

 

 

 

is used, put them back to the original parts or lay

 

 

 

something on the Platen.

 

 

 

 

 

T-shirt is smudged with ink.

Print Heads hit the garment

Keep the surface flat and adjust the height. (esp. both

 

 

 

edges). See "4-5. Placing the T-shirt on the Platen".

 

 

 

 

 

 

Flushing Plate Sponge is full of

Replace the Flushing Plate Sponge and Flushing

 

 

waste ink.

Plate Felt. See "6-1-3. Replacing Flushing Plate

 

 

 

Sponge and Flushing Plate Felt".

 

 

 

 

 

 

Clearance Sensor is stained.

Wipe off the both sides of Clearance Sensor. See

 

 

 

“6-1-6. Cleaning the inside of the printer and restart".

 

 

The Platen Sheet needs to be

See “6-2-4. Replacing the Platen Sheet".

 

 

replaced and is dirty.

 

 

 

 

 

 

Pale colors are getting

The nozzles f the Print Heads

See “7-2-10. Adjusting the Flushing Interval”, "7-2-11.

 

disappeared while printing.

are getting dried under the

Adjusting the Flushing Volume".

 

 

humid high-temperature

 

 

 

condition.

 

 

 

 

 

 

White is uneven.

Pretreatment was not applied

Apply evenly. See "4-6-1. Applying the Pretreatment”.

 

 

enough or done unevenly.

 

 

 

 

 

 

 

Water drops on the

Do not wet the cured surface. See "4-6-1. Applying

 

 

Pretreatment-cured surface

the Pretreatment”.

 

 

cause stains.

 

 

 

 

 

 

White is not white enough.

Pretreatment was not applied

See "4-6-1. Applying the Pretreatment”.

 

 

enough.

 

 

 

 

 

 

 

Poor curing: Temperature was

Confirm the temperature and increase the pressure of

 

 

too low and/or the pressure is

heat press. See "4-6-1. Applying the Pretreatment”.

 

 

too low.

 

 

 

 

 

 

 

Mis-firing of nozzles: Confirm by

Press the Head Cleaning Button to clean the Print

 

 

printing Nozzle Check Pattern.

Heads. Or select "Head Cleaning" menu. After

 

 

by referring "7-2-3. Checking

Head Cleaning, check the nozzles with "Nozzle

 

 

Print Quality with Nozzle Check

Check Pattern. If repeating this 5 times does not

 

 

Pattern ". The Print Heads need

solve the problem, see “7-2-2. Cleaning the Print

 

 

to be cleaned.

Heads”.

 

 

Daily Cleaning White is not

Do the steps in "6-2-1. Daily Cleaning White for

 

 

done. White Ink Cartridges were

replacing dull White Ink". Shake the White Ink

 

 

not shaken enough.

Cartridges well.

 

 

 

 

GT-3 Series

105