6 - 1 TROUBLESHOOTING
6
Identifying your problem
First, check the following:
■The power plug is connected properly and the print er is turned on.
■All of the protective parts have been removed.
■The toner cartridge and drum unit are installed properly.
■The front cover is fully closed.
■Paper is inserted properly in the paper tray.
■The interfac e ca ble is securely connected to the printer and the computer.
■The correct driver for the printer is installed and selected.
■The PC is set up to connect to the correct printer port.
Printer does not print:
If you did not solve your problem with the above checks, plea se fi nd your problem and then go to the
section listed:
Printer LED is blinking
See LED is blinking on page 3-1.
Status Monitor Error Messa ge appears
See Error messages in the status monitor on page 6-2.
Printer printed an Error Message
See Error message pr intouts on page 6-3.
Paper handling
See Paper handling on page 6-5 and Paper jams and how to clear them on page 6-6.
Other problems
See Other problems on page 6-11.
Pages are printed, however there are problems with:
Print quality
See Improving the print quality on page 6-11.
Printo ut is incorrect
See Solving print problems on page 6-17.