Troubleshooting
Printing difficulties (continued)
Difficulties | Suggestions |
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The machine prints | Press Cancel to cancel print jobs. |
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unexpectedly or it prints |
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| Check the settings in your application to make sure it is set up to work with your |
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garbage. |
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machine. |
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The machine prints the first | Check the settings in your application to make sure that it is set up to work with your |
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couple of pages correctly, then | machine. |
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some pages have text |
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| Your computer is not recognizing the machine’s input buffer’s full signal. Make sure |
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missing. |
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that you connected the interface cable correctly. |
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| (See Quick Setup Guide) |
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Cannot perform ‘Page Layout’ | Check that the paper size setting in the application and in the printer driver are the | 5 | ||
printing. | same. | |||
Print speed is too slow. | Try changing the printer driver setting. The highest quality needs longer data |
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| processing, sending and printing time. |
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The machine does not print | Reduce the print quality. |
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from Adobe® Illustrator®. | (For Windows, see Basic tab on page 28) |
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| (For Macintosh, see Print Settings on page 67) |
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Poor print quality |
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Paper handling difficulties |
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Difficulties | Suggestions |
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The machine does not feed | If the paper tray is empty, load a new stack of paper into the paper tray. |
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paper. |
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| If there is paper in the paper tray, make sure it is straight. If the paper is curled, |
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| straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put |
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| it back in the paper tray. |
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| Reduce the amount of paper in the paper tray, and then try again. |
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| Make sure that manual feed mode is not selected in the printer driver. |
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| Clean the paper |
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The machine does not feed | Make sure that Manual is selected in the printer driver. |
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paper from the Manual feed |
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slot. |
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How do I print on envelopes? | Load one envelope at a time in the Manual feed slot. Your application must be set to |
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| print the envelope size you are using. This is usually done in the Page Setup or |
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| Document Setup menu of your application. |
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| (See your application’s manual for more information.) |
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