Troubleshooting
Examples of poor print quality Recommendation
Check the machine’s environment. Conditions such as low humidity and low
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | temperatures may cause this print quality problem. |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | (See Product Safety Guide: Choosing a location.) |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| Make sure that the media type setting in the driver matches the type of paper |
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| you are using (see Acceptable paper and other print media on page 2). | |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| Make sure you lift up the two gray levers inside the back cover until they stop |
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| in the up position (1). |
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5
Identify the color causing the problem and put in a new drum unit (see Replacing the drum units on page 121).
To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
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