Troubleshooting
Examples of poor print quality | Recommendation |
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| Make sure that the machine is on a solid level surface. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Perform the auto color registration using the control panel (see Auto |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| Identify the color causing the problem and put in a new drum unit (see |
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| To identify the color of the drum unit, visit us at http://solutions.brother.com/ |
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| to view our FAQs and troubleshooting tips. |
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| Color misregistration | Put in a new belt unit (see Replacing the belt unit on page 128). |
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| Perform the calibration using the control panel or the printer driver (see Color | 5 |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |||||||||||
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| Deselect the Improve Gray Color check box of the printer driver. |
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| Identify the color causing the problem and put in a new toner cartridge (see |
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| Replacing the toner cartridges on page 111). To identify the color of the toner |
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| cartridge, visit us at http://solutions.brother.com/ to view our FAQs and |
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| troubleshooting tips. |
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| Uneven density appears | Identify the color causing the problem and put in a new drum unit (see |
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| periodically across the page | To identify the color of the drum unit, visit us at http://solutions.brother.com/ |
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| to view our FAQs and troubleshooting tips. |
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Make sure toner save mode is off in the control panel or the printer driver.
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| See Toner Save Mode in Advanced tab on page 36 (For Windows® printer |
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| driver), Advanced options on page 53 (For Windows® |
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| driver), Advanced print settings on page 69 (For Macintosh printer driver), |
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| Printer Features on page 73 (For Macintosh |
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| Change the print resolution. |
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| If you use a Windows printer driver, choose Improve Pattern Printing in |
Missing image at thin line | Print Setting of Basic tab (see Settings dialog box on page 31). | |||||||||||
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Check the paper type and quality (see Acceptable paper and other print
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
Make sure that the back cover is closed correctly.
Make sure that the two gray levers inside the back cover are in the up positions.
Make sure that the media type setting in the driver matches the type of paper
you are using (see Acceptable paper and other print media on page 2).
Wrinkle
181