Troubleshooting

Examples of poor print quality Recommendation

Make sure you lift up the two gray levers inside the back cover until they stop

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

in the up position (1).

1

Poor fixing

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Make sure that the media type setting in the driver matches the type of paper

 

 

 

you are using (see Acceptable paper and other print media on page 2).

 

 

 

Choose Improve Toner Fixing mode in the printer driver.

 

 

 

(For Windows, see Other Print Options on page 41.)

 

 

 

(For Macintosh, see Print Settings on page 67.)

 

 

 

If this selection does not provide enough improvement, change the printer

 

 

 

driver setting in Media Type to a thick setting. If you are printing an envelope,

 

 

 

choose Env. Thick in the media type setting.

 

 

 

Choose Reduce Paper Curl mode in the printer driver.

 

 

 

(For Windows, see Other Print Options on page 41.)

 

 

 

 

 

 

(For Macintosh, see Print Settings on page 67.)

 

 

 

If the problem is not solved, choose Plain Paper in the media type setting.

 

 

 

If you are printing an envelope, choose Env. Thin in the media type setting.

 

 

 

If you do not use the machine often, the paper may have been in the paper

 

 

 

tray too long. Turn over the stack of paper in the paper tray. Also, fan the

 

Curled or wavy

paper stack and then rotate the paper 180° in the paper tray.

 

 

 

 

 

Store the paper where it will not be exposed to high temperatures and high

 

 

 

humidity.

 

 

 

Open the back cover (face-up output tray) to let the printed pages exit onto

 

 

 

the face-up output tray.

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