CHAPTER 4 TROUBLESHOOTING

 

 

 

Problem

Recommendation

 

My headers or footers appear

∙ Most laser printers have a restricted area that cannot be printed

 

when I view my document on

on. Usually the first two lines and the last two lines of a page

 

screen but do not show up

cannot have print (leaving 62 printable lines). Adjust the top

 

when I print them.

and bottom margins in your document to allow for this.

 

(For connecting using the

∙ This is a problem usually relating to serial interface settings.

 

RS-232C/422A interface on

Your computer is not recognizing the printer’s input buffer full

 

HL-1250 Only)

signal. This could be caused by incorrect serial cable

 

The printer prints the first

(incorrectly wired or too long) or incorrect setting of your

 

couple of pages correctly, then

computer serial interface.

 

some pages have text missing.

 

 

For DOS users (For HL-1240/1250 Only)

Problem

Recommendation

The printer prints, but it prints

∙ This is an indication that your application printer emulation

incorrect information.

setting and the printer’s emulation do not match. Check in your

Sometimes it prints a couple of

application software which printer you have selected to make

characters and then ejects the

sure the printer is set up correctly. Remember the printer

page, etc..

emulate widely used printer selections: HL-1240 (HP LaserJet

 

IIP) / HL-1250 (HP LaserJet 6P, Epson FX-850 and IBM

 

Proprinter XL). Try setting the printer into HP emulation and

 

then select the HP LaserJet IIP (for HL-1240) or HP LaserJet 6P

 

(for HL-1250) printer in your application software.

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