Brother HL Series PAPER JAMS and how to clear them

CHAPTER 4 TROUBLESHOOTING

PAPER JAMS and how to clear them

When a paper jam occurs, the printer indicates by lighting the LEDs as shown below.

Drum

Ready

Paper

Alarm

Toner

Data

Fig. 4-3 LED indication caused by a paper jam

Warning

After you have just used the printer, some internal parts of the printer are extremely hot. When you open the front or rear cover of the printer, never touch the shaded parts shown in the following diagram.

High temperature		High temperature
		High temperature
Front view		Rear view
	Fig 4-4 Inside the printer

4-11

Contents

Brother Laser Printer TABLE OF CONTENTS Definitions of Warnings, Cautions, and Notes To Use the Printer Safely Shipment of the Printer For technical and operational assistance (For USA & CANADA Only) CHAPTER 2 OPTIONS Optional Accessories and Supplies The Lower Tray unit (For HL-1250Only) How to use the SERIAL INTERFACE (RS-100M) Connection (For HL-1250Only) CHAPTER 4 TROUBLESHOOTING Error messages in the Status Monitor Error message printouts Paper Handling PAPER JAMS and how to clear them APPENDIX Printer Technical Specifications Parallel Interface Specifications USB (Universal Serial Bus) Interface (HL-1240/1250Only) Definitions of Warnings, Cautions, and Notes Warning ✒Note To Use the Printer Safely Shipment of the Printer 1 Remove the drum unit assembly 2Place it in the plastic bag and seal the bag completely 3Remove the AC cord from the printer. Re-packthe printer (For USA & CANADA Only) CHAPTER1 ABOUT THIS PRINTER What is included in the carton About your printer Features of your printer ❏Quick Print Setup ❏Remote Printer Console Program for DOS (For HL-1240/1250Only) ❏Popular Printer Emulation Support (For HL-1240/1250Only) HL-1240 HL-1250 ❏High Resolution Control & Advanced Photoscale Technology (For HL-1250Only) ❏Enhanced Memory Management ❏Environment-Friendly Economy Printing Mode Sleep Mode (Power Save Mode) Low Running Cost An optional high capacity toner unit that will print What printer options are available Place the printer System Requirements for the Brother Printing Solution for Windows What kind of paper can I use Media Type Paper Specification Paper Capacity Recommended Paper Remarks Cut Sheet Labels / Transparencies Special Paper Envelopes Printable Area How to load paper into the Paper Cassette Page Note !Caution How to load a sheet of paper manually <Windows 95 / 98 and Windows 3.1 <Windows NT4.0 Page To print on thicker paper and card 4 5 6 7 How to print on both sides of the paper (Manual Duplexing) To print on both sides of the paper from the paper cassette To print on both sides of the paper from the manual feed slot What do the LED indications mean Ready (Paper) LED indications Printer status Paper LED Error Data (Toner) LED indications Toner Blinking every seconds Drum LED indications Alarm LED indications Cancel Printing Wake-Up Form Feed Error Recovery Sleep Mode Test Print Mode CHAPTER2 OPTIONS Optional Accessories and Supplies The Lower Tray unit (For HL-1250Only) How to use the SERIAL INTERFACE (RS-100M)Connection (For HL-1250Only) Page How to set the Serial Interface Parameters Off RS-100MInterface Connector How to connect the Serial Interface Cable Page What is the Brother print server (NC-2010p) How to add extra Memory (For HL-1250Only) How to install additional SIMM memory Page 8 CHAPTER3 MAINTENANCE Periodic maintenance parts How to replace the Toner Cartridge Page Page Page Page Page How to replace the Drum Unit Page Page Page Page How to clean the printer Page Cleaning the printer interior and Drum Unit Page ☛7 ☛8 ☛9 CHAPTER4 TROUBLESHOOTING Identifying your problem First, check the following: Printer does not print Control Panel Indications Page Service call indications Page Error messages in the Status Monitor Page Error message printouts Error Message Paper Handling PAPER JAMS and how to clear them Page Page Page Page Others For Apple Macintosh Computers user using RS-100M(For HL-1250Only) For iMac and Power Macintosh G3 with USB (For HL-1240/1250Only) Improving the print quality Page Page !Caution Page A B C a b c d A C D b c d e How to print correctly (For connecting using the RS-232C/422Ainterface on HL-1250Only) APPENDIX Printer Technical Specifications Print Speed Warm-Up First Print Print Media NOTE: Functions TrueType Fonts on CD Emulation Printer Driver Electrical and Mechanical Power Source Power Consumption Noise Parallel Interface Specifications Page USB (Universal Serial Bus) Interface (For HL-1240/1250Only) Resident Font (For HL-1240/1250Only) Scalable Fonts Intellifont Compatible Fonts Microsoft Windows 3.1 TrueType Compatible Fonts Symbol Sets / Character Sets (HL-1240/1250Only) EPSON Mode (HL-1250Only) IBM Mode (HL-1250Only) Page Page Page Page Trademarks Compilation and Publication Notice REGULATIONS Industry Canada Compliance Statement (For Canada Only) International ENERGY STAR Compliance Statement Radio Interference (220-240V Model Only) Laser Safety (For 110–120V Model Only) FDA Regulations (For 110-120V Model Only) Caution Declaration of Conformity (For Europe) IEC 825 Specification (For 220–240V Model Only) IMPORTANT - For Your Safety Disconnect device Geräuschemission / Acoustic Noise Emission (For Germany Only) IMPORTANT - Wiring Information (For U.K. only) INDEX -Q -R -S -T -U