CHAPTER 4 TROUBLESHOOTING

Image defect examples

ABCDEFGH abcdefghijk

A B C D a b c d e 0 1 2 3 4

Toner specks

Hollow print

Recommendation

Make sure that you use paper that meets the specifications. A rough surfaced paper may cause the problem. See “What kind of paper can I use” in Chapter 1.

The drum unit may be damaged. Install a new drum unit. See "How to replace the Drum unit" in Chapter 3.

Make sure that you use paper that meets the specifications. See “What kind of paper can I use” in Chapter 1.

Select the ‘Thick paper mode’ in the printer driver, or use thinner paper than you are currently using.

Check the printer’s environment as conditions such as high humidity may cause this situation to occur.

Clean the primary corona wire of the drum unit. See "How to clean the printer interior and Drum unit".

The drum unit may be damaged. Install a new drum unit. See "How to replace the Drum unit" in Chapter 3.

All black

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