Image defect examples

.

ABCDEFGH abcdefghijk

A B C D a b c d e 0 1 2 3 4

White Vertical streaks

ABCDEFGH

abcdefghijk

A B C

D

 

e

a b c d

4

0 1 2 3

 

 

 

Page skew

Curl or wave

BDEFGH abcefghijk

A C Db c d e

1 3 4

Wrinkles or creases

CHAPTER 4 TROUBLESHOOTING

Recommendation

∙You may clear the problem by wiping the scanner window with a soft cloth. See “How to clean the printer” in Chapter 3.

∙The toner cartridge may be damaged. Install a new toner cartridge. See "How to replace the Toner cartridge" in Chapter 3.

∙Make sure the paper or other media is loaded into the paper cassette correctly and that the guides are not too tight or too loose against the paper stack.

∙Set the paper guides correctly. Make sure that the tip of the paper guides fit into the slot correctly. See “How to load paper into the Paper cassette” in Chapter 2.

∙If you are using the manual feed slot see "How to load one sheet of paper manually" in Chapter 1.

∙The paper cassette may be too full. See "How to load paper into the paper cassette" in Chapter 2.

∙Check the paper type and quality. See "What kind of paper can I use" in Chapter 1.

∙Check the paper type and quality. Both high temperature and humidity will cause paper to curl. See “What kind of paper can I use” in Chapter 1.

∙If you use the printer infrequently, the paper may have sat for

too long in the paper cassette. Turn over the stack of paper in the paper cassette. Also, try rotating the paper 180° in the

paper cassette.

∙Try printing using the straight-through output path. See "How to load one sheet of paper manually" in Chapter 1.

∙Make sure that paper is loaded properly. See "How to load paper into the paper cassette" in Chapter 1.

∙Check the paper type and quality. See “What kind of paper can I use” in Chapter 1.

∙Try printing using the straight-through output path . See "How to load one sheet of paper manually" in Chapter 1.

∙Turn over the stack of paper in the tray or try rotating the paper 180° in the input tray.

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