Brother HL Series Paper Handling, Problem, Recommendation, (HL-1250with optional, Lower Tray Unit Only)

Paper Handling

First, ensure that you are using paper that meets Brother recommended paper specifications. See “What kind of paper can I use” in Chapter 1.

Problem	Recommendation
The printer does not load	∙ If there is paper in the paper cassette, make sure it is straight. If
paper.	the paper is curled, you should straighten it before printing.
	Sometimes it is helpful to remove the paper, turn the stack over
	and put it back into the paper cassette.
	∙ Reduce the amount of paper in the paper cassette, then try again.
	∙ Check that manual feed mode is not selected in the printer
	driver.
The printer does not load paper	∙ Re-insert the paper firmly, one sheet at a time.
from the manual feed slot.	∙ Make sure that manual feed mode is selected in the printer
	driver.
The printer will not load	∙ The printer can load envelopes from the manual feed slot. Your
envelopes.	application software must be set up correctly to print on the
	envelope size you are using. This is usually done in the page
	setup or document setup menu of your software. Refer to your
	software application manual.
A paper jam has occurred.	∙ Clear the jammed paper referring to “PAPER JAMS and how to
	clear them” or the paper jam instructional video on the CD-
	ROM.
The printer does not print into	∙ Close the rear cover.
the output tray.
The printer does not print on	∙ Make sure that the cable is connected to the printer
the specified paper.	∙ Make sure that the appropriate printer driver is selected.
(HL-1250 with optional
Lower Tray Unit Only)

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