Network difficulties

Difficulties

Suggestions

Cannot print over a wired Network.

If you are having Network problems.

 

See Network User's Guide.

 

 

 

Make sure your machine is powered onand is online and in Ready mode. Print the

 

Network Configuration Report to verify your Network settings.

 

See Advanced User's Guide: Reports.

 

Reconnect the LAN cable to the hub to verify that the cable and network

 

connections are good. If possible, try connecting the machine to a different port on

 

your hub using a different cable. You can check the current wired network status

 

from the Network control panel menu.

 

 

The network scanning feature

(Windows® and Macintosh)

does not work.

The network scanning feature may not work due to the firewall settings. Change

 

 

or disable the firewall settings. It is necessary to set the third-party

 

Security/Firewall Software to allow Network scanning. To add port 54925 for

 

Network scanning, enter the information below:

 

In Name: Enter any description, for example Brother NetScan.

 

In Port number: Enter 54925.

 

In Protocol: UDP is selected.

 

Please refer to the instruction manual that came with your third-party

 

Security/Firewall Software or contact the software manufacturer.

 

For more details, you can read FAQs and troubleshooting suggestions at

 

http://solutions.brother.com/.

 

 

 

(Macintosh)

 

Re-select your machine in the Device Selector application located in

 

Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the

 

model list in ControlCenter2.

The network PC-Fax Receive

(Windows® only)

feature does not work.

It is necessary to set the third-party Security/Firewall Software to allow PC-FAX

 

Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:

 

In Name: Enter any description, for example Brother PC-FAX Rx.

 

In Port number: Enter 54926.

 

In Protocol: UDP is selected.

 

Please refer to the instruction manual that came with your third-party

 

Security/Firewall Software or contact the software manufacturer.

 

For more details, you can read FAQs and troubleshooting suggestions at

 

http://solutions.brother.com/.

 

 

The Brother software cannot be

(Windows®)

installed.

If the Security Software warning appears on the PC screen during the installation,

 

change the Security Software settings to permit the Brother product setup

 

program or other program to run.

 

(Macintosh)

 

If you are using a firewall function of anti-spyware or antivirus security software,

 

temporarily disable it and then install the Brother software.

 

 

112