Error Message

Cause

Action

No Response/Busy

The number you dialed does

Verify the number and try again.

 

not answer or is busy.

 

 

 

 

No Toner

The toner cartridge or the drum

Remove the drum unit and toner cartridge

 

unit and toner cartridge

assembly, remove the toner cartridge from the

 

assembly is not installed

drum unit, and re-install the toner cartridge

 

correctly.

back into the drum unit again. Re-install the

 

 

drum unit and toner cartridge assembly back in

 

 

the machine. If the problem continues, replace

 

 

the toner cartridge.

 

 

(See Replacing the toner cartridge

 

 

uu page 68.)

 

 

 

No Tray

The standard paper tray is not

Re-install the standard paper tray.

 

installed or not installed

 

 

correctly.

 

 

 

 

Not Available

The requested function is not

Contact your administrator to check your

 

permitted to all User IDs by

Secure Function Lock Settings.

 

Secure Function Lock 2.0.

 

 

 

 

Out of Memory

The machine’s memory is full.

Fax sending or copy operation in process

 

 

Do one of the following:

 

 

Press Start to send or copy the scanned

 

 

pages.

 

 

Press Stop/Exit and wait until the other

 

 

operations in progress finish, and then try

 

 

again.

 

 

Clear the faxes from the memory.

 

 

Print the faxes that are stored in the

 

 

memory to restore the memory to 100%.

 

 

Then turn off Fax Storage to avoid storing

 

 

more faxes in the memory.

 

 

(See Advanced User's Guide: Printing a fax

 

 

from the memory and Fax Storage.)

 

 

Add optional memory.

 

 

(See Advanced User's Guide: Memory

 

 

board.)

 

 

Print operation in process

 

 

Do one of the following:

 

 

Reduce the print resolution.

 

 

(See Software User's Guide: Printing (for

 

 

Windows®) or Printing and Faxing (for

 

 

Macintosh)).

 

 

Clear the faxes from the memory.

 

 

(See the above explanation.)

 

 

 

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