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BT 1020 manual Making calls with BT Broadband Talk What numbers can I call?

Models: 1020

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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 24 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423

24Making calls with BT Broadband Talk

What numbers can I call?

•Any person in the UK

•Other Broadband Talk customers

•Anywhere in the world

•Any UK mobile number

•All 08 numbers (including 0800/0845/0870)

•Premium rate numbers

•Personalised numbers (some 07 numbers)

•BT directory enquiries 118500/505

•Emergency services

•You cannot call: the operator, non-BT directory enquiries, 101 (non-emergency calls, ie. Community support and anti- social behaviour), directory enquiries for disabled customers, short code numbers like 150, 151 dial-up Internet service providers and text relay.

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BT 1020 manual Making calls with BT Broadband Talk What numbers can I call?

Contents

User guide Welcome… To your BT Hub Phone 1020 Digital Cordless HandsetNeed help? Got everything?Using the phone This guideGetting started Getting to know your phonePhonebook BT Calling Features Handset settingsCaller Display and the calls list This guide Hub base settings Software upgrades Time settingsUsing additional handsets General informationSetting up the handset Getting startedLocation Slide open the battery Beep when the handset hasUsing the phone Attach the cradle toOn the handset Screen prompts on the handset will help guide you throughRegistration process it’s easy Register to HUB will appear on screen. Press OKStandby display Handset name NumberGetting to know your phone Handset buttonsNavigating the menus Getting to know your phone Menu map NamesMaking calls with BT Broadband Talk Making and receiving callsMaking and receiving calls with BT Broadband TelephonesHow do I know BT Broadband Talk is set up on my Hub? Making calls with BT Broadband Talk Hi Def calls Multiple callsMaking calls with BT Broadband Talk Making calls with BT Broadband Talk Call quality Call transfersYour BT Broadband Talk bill Independent of Hub All phones ring Frequently asked questions What happens when I make emergency calls?Making calls with BT Broadband Talk Making calls with BT Broadband Talk What numbers can I call? Using the phone Switching the handset power on/offMake an external call Preparatory dialling pre-dialCall timer Handsfree callingReceiving calls To make a handsfree callUsing the phone To switch to handsfree during a call Earpiece volumeSilence the handset ringer Using the phone Secrecy Keypad lockUsing the phone To switch key lock on To switch key lock offRedial Press and hold . Keypad Locked and the icon is displayedTo redial a number Press MenuUsing the phone Delete a redial number Delete the redial listPerson and press Save Phonebook Store a phonebook entryPhonebook To the next number screen. You can store home, workMobile for each contact Character mapTo access the phonebook Dial a phonebook entryPress Names Press OK to select Find Entry then press To scrollPhonebook Phonebook Edit a phonebook entry To edit the name/numberPhonebook Store a phonebook entry with an assigned ring Press OptionsDelete a phonebook entry Delete all phonebook entries To select and receiveConfirmation screen Caller Display and the calls list View/dial numbers in the calls listCaller Display and the calls list Call details are displayed Want is displayed press OKCalls list showing the name rather than the phone number Delete a calls list entryEmpty is displayed Call Waiting Speak to a second callerBT Calling Features To dial a featureDisplay Number and press OK to dial Handset settings Adjust the earpiece volumeHandset settings Naming a handset When in standby, the new handset name will be shownPress Back Repeatedly to return to the idle screenHandset settings Auto-talk When you receive a call, if the handset is on the cradle youHandset settings Beep tones To switch key beeps On/OffTo switch low battery beeps On/Off Handset settings To switch out of range beeps On/Off Handset settings Handset ring tones and volume To change the call ringer volumePress To scroll and display Melody Handset settings To change the ring tone To access the menu To scroll and display MelodyHub base settings Reset your BT Hub Phone 1020 to the default settingsSystem PIN To change the System PIN codeNEW PIN is displayed. Enter a new 4 digit PIN and press Confirm is displayedPress Back repeatedly to return to standby Time settings Setting the timeEnter the login information username admin password admin Alarm To set an alarmTo cancel an alarm setting Time settings To silence the alarm Using additional handsets Registering a Hub phone to your BT Home Hub manuallyAt the Hub Press the wireless association button. After 3 seconds Handset number which will be displayed when in standby modePhone LED starts to flash Press OK on the handsetInternal calls Making internal callsReceiving internal calls Using additional handsets Transferring calls De-register a handsetSystem PIN is displayed. Enter the PIN code using Keypad and press OKPress To select the handset you want to remove Remembering that you cannot deregister the same handsetSoftware upgrades Automatic software upgradeManual software upgrade Rescue mode To use the rescue mode on the Hub ManagerHelp No displayNo incoming calls to your handsets? Buzzing noise on my radio, TV, computer or hearing aidWhat if I’m having problems making a call? Help Handset charger is not workingCannot dial numbers from the phone book Caller’s number is not displayedHelp What happens when I make emergency calls? BT Hub Phone HelplineSafety General informationProduct disposal instructions Guarantee Technical information Page Ofﬁces worldwide