BT Aqua – Edition 3 - 24.04.07 – 8131
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| General information | 85 |
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Product disposal instructions | inferior workmanship or materials. Products over 28 |
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The symbol shown here and on the product |
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| days old from the date of purchase may be replaced |
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| with a refurbished or repaired product. |
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means that the product is classed as Electrical |
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or Electronic Equipment and should not be |
| The conditions of this guarantee are: |
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disposed with other household or commercial | • The guarantee shall only apply to defects that occur |
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waste at the end of its working life. |
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within the 12 month guarantee period. |
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The Waste of Electrical and Electronic Equipment |
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• Proof of purchase is provided. |
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(WEEE) Directive (2002/96/EC) has been put in place |
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• The equipment is returned to BT or its agent as |
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to recycle products using best available recovery and |
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recycling techniques to minimize the impact on the | instructed. |
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environment, treat any hazardous substances and | • This guarantee does not cover any faults or defects |
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avoid the increasing landfill. |
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caused by accidents, misuse, fair wear and tear, |
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Product disposal instructions for residential users | neglect, tampering with the equipment, or any |
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attempt at adjustment or repair other than through |
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When you have no further use for it, please remove | approved agents. |
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any batteries and dispose of them and the product as | • This guarantee does not affect your statutory rights. |
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per your local authority’s recycling processes. For |
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more information please contact your local authority | Within the 12 month guarantee period: |
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or the retailer where the product was purchased. | Prior to returning your product, please read the Help |
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Product disposal instructions for business users | section beginning on page 77 or contact the Helpline |
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on 0870 605 8047or email |
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Business users should contact their suppliers and |
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bt.helpdesk@suncorptech.com for assistance. In the |
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check the terms and conditions of the purchase | unlikely event of a defect occurring, please follow the |
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contract and ensure that this product is not mixed | Helpline’s instructions for replacement or repair. |
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with other commercial waste for disposal. |
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Outside of the 12 month guarantee period:
Guarantee
Your BT Aqua is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Aqua or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.
We recommend that you contact BT’s approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer.
For guarantee purposes proof of purchase is required so please keep your receipt.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com