BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725

SECTION 7

PROBLEMS WITH THE BT HOME MONITOR SYSTEM

My BT Home Monitor Control Panel is displaying an alert I don't understand – what do I do?

The BT Home Monitor User Guide contains a complete list of all the possible problems. Please refer to this in the first instance.

Or call our helpdesk on 0870 240 1979 in normal office hours.

What do the lights on my Control Panel mean?

There are four indicators on your BT Home Monitor panel. These are: On, Check, Chime and Power.

The ‘On’ indicator shows you when your system is switched on. The ‘Check’ indicator advises of an event which has occurred, or something related to the system which may need attention e.g. low batteries. The ‘Chime’ indicator shows when the chime function (an audible notification when a sensor is triggered) is activated. The ‘Power’ indicator is lit when mains power to the panel is present.

My system ‘Check’ light is on, what should I do?

By pressing the SHOW / OK key repeatedly, the Home Monitor will step through the areas of the system which need to be checked. Please refer to the Troubleshooting section of the User Guide if you need assistance in resolving any of these problems.

Why does my Control Panel have a communication failure?

A communications failure is caused when the panel cannot detect an active telephone line. This may be because the telephone line cable is not connected properly, or that your telephone line is not actually working. In the first instance, refer to the Troubleshooting information contained in your User Guide. If the problems persist, please call BT’s helpdesk on

0870 240 1979 for further assistance.

Why does my Movement Detector not respond to movement?

Movement Detectors are very sensitive, so to preserve the life of the batteries the detectors will go to ‘sleep’ after an event has been identified and reported to the panel. This ‘sleep’ period lasts 90 seconds, after which, if no activity is detected the Movement Detector will become active and ready to detect other events.

In the first instance, refer to the Troubleshooting information contained in your User Guide. If the problems persist, please call BT’s helpdesk on 0870 240 1979 for further assistance.

Why does my Movement Detector keep generating false alarms?

If you have a pet, make sure they have not triggered the system. Remember, pet sensitivity can increase in certain circumstances e.g. the closer the pet is to the detector.

In the first instance, refer to the Troubleshooting information contained in the User Guide. If the problems persist, please call BT’s helpdesk on 0870 240 1979 for further assistance.

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BT VP1000 manual Problems with the BT Home Monitor System, Why does my Control Panel have a communication failure?
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VP1000 specifications

The BT VP1000 is a state-of-the-art video conferencing system designed to enhance communication and collaboration in business settings. This device stands out due to its remarkable features, technologies, and characteristics, making it an excellent choice for organizations seeking robust and efficient video conferencing solutions.

One of the most notable features of the BT VP1000 is its high-definition video quality, which is supported by advanced codecs that optimize bandwidth usage without compromising on clarity. Users can expect crisp visuals, allowing for clearer communication during meetings, whether they are in the same room or remote locations. The device supports resolutions up to 1080p, ensuring that participants can see and engage with each other effectively.

Audio quality is equally impressive with the BT VP1000. It incorporates advanced noise reduction technologies and high-fidelity speakers, providing clear and natural sound. The array microphones help capture voices from all corners of the room, ensuring that everyone can contribute to the conversation, thus enriching the collaborative experience.

The BT VP1000 also boasts an intuitive user interface, making it easy for users of all skill levels to navigate its features. With one-touch meeting initiation, participants can quickly join video calls without the hassle of complicated setups. The system is compatible with various platforms, ensuring seamless integration with existing IT infrastructures.

Moreover, the BT VP1000 supports multiple connectivity options, including HDMI and USB, facilitating easy connection to laptops and other devices. This versatility allows users to share presentations and documents effortlessly, promoting more productive meetings.

Security is a top priority for businesses, and the BT VP1000 is equipped with robust encryption and data protection protocols. This ensures that sensitive information shared during video calls remains secure from potential cyber threats.

In terms of design, the BT VP1000 is sleek and modern, making it an attractive addition to any conference room. It is engineered for durability as well, ensuring long-lasting performance.

In summary, the BT VP1000 is an exemplary video conferencing device that harmonizes visual clarity, superior audio quality, user-friendly features, and seamless connectivity. Its focus on security also makes it a reliable choice for businesses looking to enhance their communication capabilities. By adopting the BT VP1000, organizations can expect to elevate their collaboration efforts significantly while fostering an efficient work environment.
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