BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725
SECTION 3
Sensor Alerts
INTRUSION SENSORS
If an event occurs when the BT Home Monitor VP1000 is switched ON HOUSE or ON HOME the active sensors will trigger an alert. The system will respond in the following manner:
•Movement Detectors and Magnetic Contacts will react immediately unless programmed as an ENTRY DELAY or
•If the system detects any other unauthorised event, immediate action is taken.
•If the system is not switched off, the Control Panel calls the BT Home Monitoring service via your telephone line to alert the system of an event in your home. The internal siren within your home will sound for four minutes (this is the default setting).
•The BT Home Monitoring service will telephone your home number first. This gives you another chance to switch the system off, using your Control Panel PIN number.*
•If there is no response, and you fail to switch off the system – the alert escalation procedure chosen by you begins.
Contact Procedure
When intrusion is detected, the BT Home Monitoring service follows an escalation procedure chosen by you via your monitoring account. You may have chosen up to 3 contacts, who will receive alerts when events are detected.
•The 1st contact is contacted by phone and/or email and/or text message. You can choose any combination, or all three contact methods. You may decide to put your own contact details in the first slot. This is the default setting.
•If there is no response, the 2nd contact is notified. This could be another family member, friend or neighbour.
•If there is no response, the 3rd contact is called. The escalation process stops after the third contact.
FIRE SENSORS
If you choose to add a Smoke Detector to your system, the sensor should be programmed as FIRE meaning it will be active 24 hours, even when the system is switched off.
•If the system detects smoke, a high pitched audible warning will be emitted from the detector.
•If the system is not switched off, the Control Panel calls the BT Home Monitoring centre via your telephone line to alert the system of an event in your home. The internal siren within your home will also sound, intermittently for four minutes.
Contact Procedure
As this is a different type of event to an intrusion, an alert procedure is still followed, but this time does not involve escalation. All 3 of your contacts will be alerted at the same time by phone / text message /
*You must have an active subscription to the BT Home Monitoring system to receive alerts.
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