BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725

Comms Failure

The panel was not able to contact the

Check that the number in the panel is

 

 

 

BT Home Monitoring Service.

correct. The 1st Telephone Number

 

 

 

 

should be 0870 160 1348 and the 2nd

 

 

 

 

should be 0870 160 1349.

 

 

 

 

For instructions how to access this

 

 

 

 

menu, please refer to Section 4.

 

 

 

 

If this is the first time your Control Panel

 

 

 

 

has tried to communicate with the

 

 

 

 

monitoring service, check that your

 

 

 

 

property ID has been input correctly.

 

 

 

 

 

 

 

Low Battery

Your panel has a low backup battery.

Check to see that the power cable is

 

 

 

 

connected properly.

 

 

 

 

If a full power failure, contact the

 

 

 

 

electricity company to find out the

 

 

 

 

source of the problem.

 

 

 

 

Your back up battery will continue to run

 

 

 

 

the system for approximately 8 hours.

 

 

 

 

After this period your settings will be

 

 

 

 

remembered by the memory, but your

 

 

 

 

panel will not be able to respond to

 

SECTION7

 

 

events until power is restored.

 

 

 

 

 

 

 

 

 

 

Sensor Low

A sensor has a low battery.

Check the sensor (details will be on

 

 

Battery

 

the panel).

 

 

 

 

Replace the battery.

 

 

 

 

 

 

 

Sensor Inactivity

A sensor hasn’t communicated with

Check the sensor (details will be on

 

 

 

the panel for 4 hours.

the panel).

 

 

 

 

Try changing the location of the sensor

 

 

 

 

 

 

 

 

and re-registering it to the panel.

 

 

 

 

 

 

 

Radio Failure

The signal between a sensor and the

This may be caused by jamming of the

 

 

 

panel is blocked.

radio frequencies.

 

 

 

 

Check the sensor (details will be on

 

 

 

 

the panel).

 

 

 

 

Check whether any new equipment been

 

 

 

 

placed near it which may stop it from

 

 

 

 

working.

 

 

 

 

 

 

 

Case Open

The panel has been tampered with and

Check your Control Panel and secure.

 

 

 

is not securely shut.

 

 

 

 

 

 

 

 

Case Alarm

The battery compartment has been

Check your Control Panel battery

 

 

 

tampered with and is not securely shut.

compartment and secure.

 

 

 

 

 

 

 

Keyfob Low

A Keyfob has a low battery.

Check the Keyfob (details will be on

 

 

Battery

 

the panel).

 

 

 

 

Replace the battery.

 

 

 

 

 

 

 

61

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Image 62
BT VP1000 BT Home Monitoring Service, Should be 0870 160, Menu, please refer to Section, Low Battery, Panel for 4 hours

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