Manuals / BT / Household Appliance / Home Security System

BT VP1000 manual Hear a status report, BT Home Monitoring on 0800 587 BT Support

Models: VP1000

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BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 26_01_ 04 ~ 5725

SECTION 3

Hear a status report

You can dial 08704 05 05 04 and listen to a status report of the last 10 events that have occured in the monitored property.

•Dial 08704 05 05 04.

•On answer, press 2

•Enter your 6 digit property code to hear the last 10 events, latest first.

•Hang up or press 1 to listen again.

BT Sales

For assistance in purchasing any additional accessories, please contact

BT Home Monitoring on 0800 587 8877

or visit http://www.bt.com/homemonitoring

BT Support

For help at any time, please consult the troubleshooting section of this guide, or call the BT Home Monitoring helpdesk on 0870 240 1979 – Open normal office hours. Call charges will apply. Or email: bthomemonitoring-support@bt.com

Note:

This function is particularly useful if one of your contacts visits the property as the result of an alert. By dialling in to obtain a status report they are able to determine if there is still activity in the property before they enter.

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BT VP1000 manual Hear a status report, BT Home Monitoring on 0800 587 BT Support

Contents

User Guide BT Home Monitor ~ Issue 5 ~ 1st Edition ~ 2601 04 ~Contents Key Features Getting StartedIntroduction Overview Installing Your BT Home Monitor VP1000 System RequirementsInside the Box Activating Control Panel Connecting the PowerActivating the Battery Insert the rechargeable battery pack. FigBT Home Monitor VP1000 package is set-up as follows Installing Wireless SensorsLocating the Wireless Sensors Default SettingsLocating Installing the Magnetic ContactTo install the Magnetic Contact, follow these instructions Mounting Using AdhesiveGently pull apart the base from the cover Mounting Using ScrewsInstalling the Movement Detector Remove the cover by unscrewing the closure screw. FigTips On Effective Positioning Activating the Keyfob Remove the front cover using a screwdriverInstalling the Keyfob Another 7 Keyfobs can be registered to your Control PanelCalled ‘I am a new customer’ Registering For Your BT Home Monitoring AccountAbout Your Property ID Number Completing Installation Testing Your System Built in Siren System SettingsSwitch your BT Home Monitor System on Full Test of Whole SystemUsing Your BT Home Monitor VP1000 Master Code KeyfobMaster Code Change User CodePress Action Switching On and OffSwitching on House User CodesChanging from on Home to on House Switching on HomePress Action Switching OFF User CodeSensor Response Types SensorChanging Sensor Response Types Help, Fire and Emergency Alerts Fire Sensors Contact ProcedureSensor Alerts Intrusion SensorsReady / Memory Alert MessagesMessages from BT Home Monitoring Messages on Your Control PanelAlarm On and Off Status Send on / OFFSend no on / OFF To USE Voice Communication Remote accessSwitch Remote Access OFF AT the Control Panel Press Display PIN # TestHear a status report Panel Functions User Settings MenuChange User Code System Profile MenuAdd / Delete / Change Sensor Bathroom Scroll through these options Attic Hall Back DoorBasement Display shows S number ChimeDelete Add / Delete KeyfobPress ADD / DEL KeyfobOFF to Delete Add / Delete Keypad Add / Delete SirenADD / DEL Keypad Test External Siren System SettingsExit Delay Time Test SensorsCommunications Settings Custom Location Factory ResetRecord Speech BT Serial NumberAccessory Functions Understanding Accessory SettingsWireless Sensors Setting Sensor Response Types Intruder AlertsHour Sensors and Panic Functions ADD Sensor Adding and Numbering a SensorNumber Response Selecting the Sensor Response TypeSelecting the Sensor Name Display shows Number LocationShow / OK Display shows Sensor NOnumber Selecting a Sensor SignalDeleting a Sensor Display shows Sensor no Melody Chime Sensor NameAdding and Numbering a Keyfob Deleting a KeyfobDisplay shows OFF to Delete Display shows Keyfob no Display shows Keypad no Adding and Numbering a KeypadDeleting a Keypad Display shows 1-WAY KP noAdd / Delete Smoke Detector Welcome Page and Navigation Using An Online AccountOnly available if you have access to the internet LoggingMonitor My Property Account DetailsAccount Users Property DetailsTesting Alerts Event DetailsContacts For example LocationsTroubleshooting Installing Your BT Home MonitorReceiving Your BT Home Monitor What if I move? Why do I have to plug in my telephone line last?Do I have to set up the online account? Do I have to programme the Control Panel?See there are different responses for Sensors, why? What is ‘Chime’?What is ‘Send on / OFF’? How do I add a new accessory?Problems with the BT Home Monitor System Why does my Control Panel have a communication failure?Why does my Movement Detector keep generating false alarms? What should I do if my telephone line is faulty? How do I know if a battery needs changing?What happens if my electricity supply fails? Problems with the Online AccountKeep getting asked for my password after I am logged in? Operating Your BT Home Monitor in EmergenciesUsage How can I tell if a BT Home Monitor alert is a false alarm?Why do I need a Master Code and User Code? Can I put in 999 as a contact?Hour Alerts Guide To AlertsFirst, to guard against a Received if a sensor First nominated Received if you have Troubleshooting Is not securely shut Case Alarm BT Home Monitoring ServiceLow Battery Battery Panel Replace the batteryLow Battery Panel Replace the battery Remote Keypad Inactivity Panel for 4 hoursRe-registering it to the panel Contact Us SupportControl Panel SpecificationsGeneral Information Product InformationMovement Detector Magnetic ContactKeyfob Operating Temperature -10 to 50C 14 to 122FWeight Inc. Battery 21g 3/4oz Colour Black Colour IvoryInstruction for returning the product BT GuaranteeConditions of this guarantee are Outside of the 12 month guarantee periodTerms And Conditions ContentsOUR Commitment ServiceMaking Sure the Service is Secure DurationRepairing Faults in the Service USE of the ServicePaying OUR Charges Limitation of Liability Suspension of the ServiceIf YOU Break this Contract Matters Beyond the Reasonable Control of Either PartyTransfer of Rights and Obligations HOW to Give NoticeEnding this Contract HOW this Contract can be ChangedWe will Annex a Schedule of ServiceSeverability LAW and JurisdictionPlease Note Annex BDeclaration of Conformity for Ofﬁces worldwide