12-2 Customer Information

STEP TWO : If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the United States, call the Cadillac Customer Assistance Center, 24 hours a day, at 1-800-458-8006. In Canada, call the Canadian Cadillac Customer Communication Centre at 1-888-446-2000.

We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative:

.Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.

.Dealership name and location.

.Vehicle delivery date and present mileage.

When contacting Cadillac, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest following Step One first.

STEP THREE (U.S. Owners): Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However,

if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line Program to enforce your rights.

The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and

your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:

BBBAuto Line Program Council of Better Business Bureaus, Inc.

4200 Wilson Boulevard Suite 800

Arlington, VA 22203-1838

Telephone: 1-800-955-5100 www.dr.bbb.org/goauto

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

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Cadillac 2010 owner manual Customer Information
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2010 specifications

In 2010, Cadillac marked a significant year with the introduction of models that blended luxury, performance, and advanced technology. Known for its American heritage and bold design, Cadillac cemented its reputation in the luxury automotive market with several innovative features in its lineup.

One of the most prominent models in 2010 was the Cadillac SRX, a midsize luxury crossover SUV. The SRX was lauded for its striking exterior design, which featured a bold grille, sharp lines, and an aggressive stance. Under the hood, the SRX was equipped with a range of powerful engine options, including a robust 3.0-liter V6 engine that provided a smooth yet dynamic driving experience. For those seeking even more performance, an optional 2.8-liter turbocharged V6 offered increased power and responsiveness.

A notable feature of the 2010 SRX was its focus on technology and connectivity. Cadillac’s CUE (Cadillac User Experience) system was a standout, featuring an advanced touchscreen interface that allowed drivers to access navigation, entertainment, and communication controls seamlessly. Integration with smartphones became increasingly important, and the SRX came with features like Bluetooth connectivity and USB ports to ensure compatibility with various devices.

Another highlight of Cadillac's 2010 lineup was the CTS sedan, which combined luxury with sportiness. The CTS was celebrated for its precise handling and powerful performance, thanks in part to its available 3.6-liter V6 engine and the sport-tuned CTS-V variant, which boasted a supercharged 6.2-liter V8 producing staggering horsepower. This blend of performance and luxury was complemented by an upscale interior, featuring high-quality materials, comfortable seating, and sophisticated design.

Safety was also a priority for Cadillac in 2010. The brand equipped its vehicles with advanced safety features such as stability control, numerous airbags, and optional driver-assistance technologies like blind spot monitoring and rear parking assist, providing peace of mind for drivers and passengers alike.

Overall, the 2010 Cadillac lineup exemplified the brand’s commitment to luxury, innovation, and performance. With a focus on integrating advanced technology and delivering an engaging driving experience, Cadillac continued to establish itself as a leader in the luxury automobile market. The combination of powerful engines, high-end features, and sophisticated design made it a year to remember for the iconic American brand.
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