Problems with the printing quality
The edges of the paper are dirty
Cause Corrective Action
The Platen has become dirty after borderless printing
or printing on small paper .
Open the T op Cover and clean the Platen .
( → P .640)
Make sure the same paper type is specied on the
printer as in the printer driver .
( → P .124)
( → P .162)
The paper type as specied on the printer does not
match the type specied in the printer driver .
Make sure the same paper type is specied in the
printer driver as on the printer .
1. Hold down the Stop button for a second or more
to cancel printing.
2. Change the paper type in the printer driver and
try printing again.
The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload the
paper . Do not use paper that has been printed on
previously .
( → P .1 19)
( → P .156)
A cut line is printed because the function to reduce
cutting dust has been activated.
If this function is not needed, deactivate
CutDustReduct. through the printer menu.
( → P .49)
The Printhead is set too low . In Head Height , choose Automatic . ( → P .588)
When printing on Heavyweight Coated Paper or
other paper-based media, choose a V acuumStrngth
setting of Strong , or Strongest . If the paper is still
scratched, try setting the Printhead level in Head
Height to Highest . ( → P .595) ( → P .588)
When printing on CAD T racing Paper or other
lm-based media, choose a V acuumStrngth setting
of Standard ,Strong , or Strongest . If the paper is
still scratched, try setting the Printhead level in Head
Height to Highest . ( → P .595) ( → P .588)
Y ou are printing on heavyweight paper or paper that
curls or wrinkles easily after absorbing ink.
If edges of the paper curl and become soiled when
printing on rolls of glossy photo paper , in Media
Detailed Settings in the printer driver , set Near End
Margin to 20mm .
The Ejection Guide is soiled. Clean the Ejection Guide . ( → P .639)
T roubleshooting 665