Problems with the printing quality
Paper rubs against the Printhead
Cause Corrective Action
Make sure the same paper type is specied on the
printer as in the printer driver .
( → P .167)
( → P .124)
( → P .168)
The paper type as specied on the printer does not
match the type specied in the printer driver . ( *1 )
Make sure the same paper type is specied in the
printer driver as on the printer .
1. Hold down the Stop/Eject button for a second or
more to cancel printing.
2. Change the paper type in the printer driver and
try printing again.
Paper has been loaded incorrectly , causing it to
wrinkle.
Reload the paper .
( → P .156)
( → P .1 18)
( → P .159)
The Printhead is set too low . In Head Height , choose Automatic . ( → P .614)
When printing on Heavyweight Coated Paper or
other paper-based media, choose a V acuumStrngth
setting of Strong , or Strongest . If the paper is still
scratched, try setting the Printhead level in Head
Height to High . ( → P .623) ( → P .614)
When printing on CAD T racing Paper or lm-based
media, choose a V acuumStrngth setting of
Standard ,Strong , or Strongest . If the paper is
still scratched, try setting the Printhead level in Head
Height to High . ( → P .623) ( → P .614)
When printing on paper 0.1 mm (0.004 in) thin
or thinner , choose a V acuumStrngth setting of
W eakest . If the paper is still scratched, try setting the
Printhead level in Head Height to High . ( → P .623)
( → P .614)
Y ou are printing on heavyweight paper or paper that
curls or wrinkles easily after absorbing ink.
If edges of the paper curl and become soiled when
printing on rolls of glossy photo paper , in Media
Detailed Settings in the printer driver , set Near End
Margin to 20mm .
*1: Always make sure the loaded paper matches the media type setting on the printer .
698 T roubleshooting