Troubleshooting

Clearing Jams

When <Paper jam.> appears on the display, a paper jam has occurred in the feeder or inside the machine. Following the procedure displayed on the screen, remove the jammed document or paper.

"Document Jams in the Feeder" (→P.9-2)

"Paper Jams in the Paper Cassette (Cassette 1 or 2)" (→P.9-3)

"Paper Jams in the Multi-purpose Tray (MF8350Cdn Only)" (→ P.9-4) "Paper Jams in the Manual Feed Slot (MF8050Cn Only)" (→ P.9-5) "Paper Jams in the Rear Cover or Duplex Unit (MF8350Cdn Only)" (→P.9-6)

"Paper Jams in the Output Area (MF8350Cdn Only)" (→P.9-7) "Paper Jams in the Output Area and Rear Cover (MF8050Cn Only)" (→P.9-8)

WARNING

When removing the jammed document or paper

Take care not to cut your hands on the edges of the document or paper.

When removing jammed paper or when inspectingthe inside of the machine

Do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.

CAUTION

If loose toner comes into contact with your skin or

clothing

Wash with cold water. Warm water will set the toner.

When removing the jammed document or paper

When a paper jam occurs, follow the message displayed in the screen to remove jammed paper completely without a piece of paper remaining. Also, do not put your hands forcibly into the parts other than the parts directed on the screen. Failure to do so may result in burns or injuries.

IMPORTANT

If paper is torn

Remove any torn pieces to avoid further jams.

If repeated paper jams occur

Check the following.

•Fan and tap the paper stack on a flat surface before loading it in the machine.

•Check that the paper you are using meets the requirements for use. "Paper Requirements" (→P.2-6)

•Make sure that you have removed any scraps of paper from the inside of the machine.

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Do not force the jammed document or paper out of the machine

Contact your local authorized Canon dealer or the Canon help line for assistance if needed.

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Document Jams in the Feeder

Referring to the procedure on the display, follow the steps below to remove jammed documents.

Keys to be used for this operation

1 Press [].

Paper jam. Press [ ] to display steps.

2 Remove the document loaded in the feeder.

9-2