Maintenance and Inspections

IMPORTANT

•Follow the instructions in the caution label attached to this machine.•Avoid shaking or applying a shock to this machine.

•To prevent the paper jam, do not turn the power ON/OFF, open/close the operation panel or rear cover, and load/un- load paper in the middle of printing operation.

•Be sure to remove the toner cartridge from the machine when transporting the machine.

•To avoid exposing the toner cartridge to light, place it in the protective bag included with this machine or wrap it in a thick cloth.

•Clean this machine regularly. If this machine becomes dusty, it may operate improperly.

•Use a modular cable of 3 m or shorter in length.

•Depending on your locale or your telephone connection, you may be unable to perform data communication. In this case, contact your local authorized Canon dealer or the Canon help line.

•The repairing parts and toner cartridges for the machine will be available for at least seven (7) years after production of this machine model has been discontinued.

Customer SupportCustomer Support (U.S.A.)

Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 9. If you cannot solve the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1-800-OK-CANON between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line support for 24 hours is also available at the website.

http://www.canontechsupport.com/Customer Support (Canada)Canon Canada Inc., offers a full range of customer technical support options*:

•For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to frequently asked questions, visit http://www.canon.ca/

•Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still under warranty 1-800-OK-CANON

•For the location of the authorized service facility nearest you, visit http://www.canon.ca/ or 1-800-OK-CANON

•If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the live technical support number above or via the website at http://www.canon.ca/

* Support program specifics are subject to change without notice.

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